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Palm Mountain Resort and Spa

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Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, pool loungers
View from Room

Overview of Palm Mountain Resort and Spa

Palm Mountain Resort and Spa

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSan Jacinto Mountains3 min walk
  • Popular LocationAgua Caliente Cultural Museum3 min walk
  • Popular LocationPalm Springs Convention Center18 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)8 min drive

Choose dates to view prices

About this area

Palm Springs

In the city centre, Palm Mountain Resort and Spa is in a walkable area with good shopping. The area's natural beauty can be seen at San Jacinto Mountains and Moorten Botanical Garden and Cactarium, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Don't miss out on a visit to Palm Springs Aerial Tramway. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • San Jacinto Mountains - 3 min walk
  • Plaza Theatre - 3 min walk
  • Agua Caliente Cultural Museum - 3 min walk
  • Palm Springs Art Museum - 6 min walk
  • Palm Springs Convention Center - 18 min walk

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 8 min drive

Restaurants

  • Zin American Bistro - 3 min walk
  • Lulu California Bistro - 3 min walk
  • Ruby's Diner - 4 min walk
  • Le Vallauris - 4 min walk
  • Sammy G's Tuscan Grill - 4 min walk

About this property

Palm Mountain Resort and Spa

3-star Palm Springs hotel in Downtown Palm Springs, walk to San Jacinto Mountains
An outdoor pool, a coffee shop/café and a snack bar/deli are available at this smoke-free hotel. Self parking is free. Other amenities include a spa tub, WiFi in public areas and spa services. All 142 rooms provide conveniences such as microwaves and coffee makers, plus WiFi and flat-screen TVs. Guests will also find premium bedding, free local calls and free bottled water.
Palm Mountain Resort and Spa offers 142 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.00 per night)
  • Available in some public areas: WiFi (USD 19.00 per night)

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Golf
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 19.00 per accommodation, per night
The resort fee includes:
  • Nearby fitness centre access
  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 19.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.00 per night (rates may vary)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Palm
Palm Mountain
Palm Mountain Resort
Resort Palm
Palm Mountain Hotel Palm Springs
Palm Mountain Resort And Spa
Palm Mountain Resort Palm Springs
Palm Mountain Palm Springs
Palm Mountain Resort Spa
Palm Mountain Spa Palm Springs
Palm Mountain Resort and Spa Hotel
Palm Mountain Resort and Spa Palm Springs
Palm Mountain Resort and Spa Hotel Palm Springs

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 638 out of 1499 reviews
5 - Excellent 43%
Rating 4 - Good. 510 out of 1499 reviews
4 - Good 34%
Rating 3 - Okay. 209 out of 1499 reviews
3 - Okay 14%
Rating 2 - Poor. 84 out of 1499 reviews
2 - Poor 6%
Rating 1 - Terrible. 58 out of 1499 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and spacious and clean. The staff is very nice. Family friendly, our favorite part is the pool, it’s a good size and gives our kiddos room to splash around. We have been here 3 times and if we have any issues the staff has been very helpful.
Stayed 2 nights in Jun 2021

5/5 Excellent

Walk-in distance from downtown
Stayed 2 nights in Jun 2021

2/5 Poor

Disliked: Staff & service
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Needs a little more quality control such as water pressure in the shower. Housekeeping not disturbing (opening room doors) when housekeeping is not requested. Other than that the rooms were clean the views were great and location is very good. Walking distance to shops, restaurants and Starbucks. Do recommend.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been coming to Palm Mountain for over 15 years. We have always enjoy it. However, during this last vacation the property was overflowing with guests, as a result the pool was a dirty mess. Parking was a nightmare. Guest laundry facilities were still unavailable (same story back in October 2020).
Stayed 3 nights in Jun 2021