Palm Beach Holidays from £1,334

The resort itself is not bad, it is a 5 minute walk to the strip with bars and restaurants. The rooms are average, no complaints on rooms besides not having a balcony. The free breakfast was convenient but it was the same thing everyday. The cleaners do an excellent job cleaning the room and everybody is nice and friendly. My complaints, the $1,070 hidden service fees they charged me once I checked in, the price looks great online but when they hit me with that resort service fee I knew why it was cheap online. I ordered drinks at the bar and then they hit you with a 15% service fee on the bill, so I’m confused about that 1,070 they charged on top of service fees for drinks. The TV screen vision was fuzzy as well. You’re better off spending another 1-1500 dollars and heading to a real all inclusive resort that has no hidden fees.

This was our first time staying at a Riu resort. The property was clean, our room was nice and updated, and the food was good offering a lot of variety. They do not take reservations at the specialty restaurants, so we did have to wait an hour and a half just to get in the steak house - but that was our longest wait time. The nighttime entertainment could definitely be improved. The gym needs more than three treadmills - there was always a wait. Overall, it was a great trip! The beach is gorgeous, and pool had an active part and a quiet part depending on your preference. I would recommend this hotel.

We've always enjoyed staying at RIU resorts in some of our favorite destinations, so we were looking forward to this trip. Unfortunately, our experience this time was quite different and not up to the usual RIU standards. We had issues with accommodations from the start. We requested an extra bed for our kids, who were staying in their own room, but the process was more complicated than it should’ve been. It took multiple follow-ups to get a resolution, which added unnecessary stress to our stay. To make things worse, one of our reserved dinners was suddenly canceled to accommodate a wedding party. While we understand special events happen, it felt like regular guests were being sidelined without any meaningful alternatives or communication. We’ve come to expect consistency, comfort, and hospitality from RIU, but this experience fell short in several key areas. We hope the resort can improve its service and guest prioritization, especially for returning families who usually enjoy their stays.

We love the beach we did not like that we got a different room after we were done with all inclusive for our last night we got a better room that was five star why we got a four-star room when we were all inclusive we did not understand and the food at the buffet was not good other than that it was a great place

Love the pool. Love the bartenders especially Enrique and Franklin