Palm Beach Plaza

The staff was rude and they didn’t have the rooms we had requested to accommodate us. And they didn't try to work with j us and come up with a solution…. The check in process was super long. I would not stay at this resort again.

We stayed at the RIU Antillas in July 2026 in a Jr Suite Ocean View room. The hotel is a bit outdated (apparently was a Westin years ago), and some renovations may definitely make a difference. The room was not super clean, compared to other all inclusive resorts we have stayed improvement are definitely possible, especially in the bathroom. The beach is very nice, you are on Palm Beach in Aruba. If you want to get a Palapa to have shade during the day, you need to get there early in the morning, which was not a problem for us as we travel to these places to enjoy the ocean and the sea, but for others may be a challenge. Lounges are more than enough for all guests, palapas are not. From a food and drinks point of view: breakfast buffet was ok, buffet lunch and dinner definitely to avoid. Kristal is excellent, the Italian restaurant was discrete (we are italian, so...), the Steakouse and the Arubian ones are very good too. Eating at the Steakhouse was a challenge though: you do not need to book as it is first come approach, but in that one it was a bit weird. Drinks are so, so... the bar in the main lobby is pretty sad I have to say... The staff is amazing, very friendly and very on their game. I have food allergies and they made all possible to make sure I was safe. There were some work ongoing and in the morning and the noise was a bit annoying (not sure if it was in the hotel though), but nothing major. Overall a good stay, some improvements are definitely needed.