Skip to main content

Cristal Hotel Palermo

4.0 star property
Guests can experience the authentic flavors of Sicily at the hotel's restaurant before relaxing on a sun-drenched terrace with views of Palermo

Choose dates to view prices

Located in central Palermo, Ibis Styles Palermo Cristal offers dry cleaning, a business center, local Sicilian cuisine, and a sunny terrace. Rooms have WiFi, and guests can rent bikes or store luggage securely.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is £93
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Minibar, in-room safe, blackout curtains, soundproofing

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, blackout curtains, soundproofing

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, blackout curtains, soundproofing

Suite

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Single Room, Courtyard View

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Quadruple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

You may also like

Ad
Restaurant

Hotel Plaza Opera

Politeama
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
8.6 out of 10, Excellent, 637 reviews
The price is £131
includes taxes & fees
9 Jul - 10 Jul
Hotel Plaza Opera
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Politeama neighbourhood, Cristal Hotel Palermo is connected to a shopping centre. Politeama Garibaldi Theater and Teatro Massimo are cultural highlights, and travellers looking to shop may want to visit Via Roma and Ballaro Market. Cantieri Culturali alla Zisa and Palermo Botanical Garden are also worth visiting. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Palermo travel guide
Map
Via Roma 477 A, Palermo, PA, 90139

What's nearby

  • Via Roma
    Via Roma
    1 min walk - 0.0 miles
  • M8720P Palermo, Italy - August 10, 2017: Facade of the Politeama Garibaldi Theatre with the statue of Ruggero Settimo in the center of Palermo in Sicily, Ita
    Politeama Garibaldi Theater
    5 min walk - 0.3 miles
  • Teatro Massimo in Palermo; Sizilien
    Teatro Massimo
    5 min walk - 0.3 miles
  • Via Maqueda
    Via Maqueda
    5 min walk - 0.3 miles
  • Piazza Ruggero Settimo
    5 min walk - 0.3 miles

Getting around

  • Palermo Central Station
    8 min drive
  • Giachery Station
    19 min walk
  • Palermo (PMO-Punta Raisi)
    35 min drive

Restaurants

  • Tondo
    1 min walk
  • Antica Carnezzeria Conca D'Oro
    3 min walk
  • Scja’vúru
    1 min walk
  • Osteria Fratelli Lo Bianco
    2 min walk
  • Oste E Pizza
    2 min walk

About this property

Cristal Hotel Palermo

  • Upscale hotel near Politeama Garibaldi Theater
  • Teatro Massimo and Via Roma are located near Cristal Hotel Palermo, which provides a terrace, dry cleaning/laundry services and a bar. Active travellers can enjoy cycling at this hotel. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Concierge services, a front desk safe and a TV in reception
    • A banquet hall, a 24-hour front desk and luggage storage
  • Room features
  • All 85 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 50-inch flat-screen TVs with digital channels
    • Electric kettles, daily housekeeping and phones

Similar properties

View from room
B&B In Centro Palermo
Politeama
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 327 reviews
The price is £95
includes taxes & fees
22 Jun - 23 Jun
B&B In Centro Palermo
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8 AM to 10 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 18 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT082053A18KV2MVCE
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Cristal Hotel Palermo pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Cristal Hotel Palermo?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Cristal Hotel Palermo on 14 Jun 2026 start from £93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Cristal Hotel Palermo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Cristal Hotel Palermo?

Checkout is at noon.

Does Cristal Hotel Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40 per vehicle applies.

Where is Cristal Hotel Palermo located?

Located in Politeama, this hotel is within a 10-minute walk of Politeama Garibaldi Theater and Teatro Massimo. Quattro Canti and Via Vittorio Emanuele are also within 15 minutes. Giachery Station is 19 minutes by foot and Fiera Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Cristal Hotel Palermo Reviews

8.2

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 277 out of 822 reviews
Rating 8 - Good. 359 out of 822 reviews
Rating 6 - Okay. 126 out of 822 reviews
Rating 4 - Poor. 40 out of 822 reviews
Rating 2 - Terrible. 20 out of 822 reviews

Reviews

Verified

10/10 Excellent

Jonathan Wasson

Liked: Cleanliness, property conditions & facilities
Very clean, excellent breakfast, nice, helpful staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great spot in town for us. Nice staff, clean and central.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and accommodating
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the double room to the suite which was nice Rooms need updating Buffet breakfast had a lot of options Easy to get to by public transport
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Masae

Liked: Cleanliness, property conditions & facilities
The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was really close to a pedestrian street with lots of food options.
Stayed 3 nights in May 2025
Verified

8/10 Good

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and bathroom
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Besik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Roger

Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

karina

Liked: Cleanliness, staff & service, amenities
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Leonard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very sparsely furnished. There is a general lack of storage. The elevators are quite small. Breakfast is one redeeming feature.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Would I stay there again… yes. That being said, there were issues with the room door. It felt loose and there was no way to secure it from inside. The shower was ridiculously small. The entire bathroom could be enlarged easily without sacrificing any usable space in the room. The curtains fell off the track… they should be replaced. The highlight of our stay was the staff. They couldn’t have been more helpful and pleasant.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

akito

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Palermo 1week

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. Italy is generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Philipp

For our vacation, it was ok
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Heydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, parking was easy to get to. Close to many historical sites and restaurants. The upgraded room with a roof top patio was great with view to the street. Property was quiet and the breakfast had many options.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Michael

Liked: Cleanliness
Under Construction: be sure to call to see if construction is still happening when you plan to stay. Construction starts by 8:00 a.m. and you will experience the hammering and drilling noises of it even if you have an inside room. We had an inside room; there was no traffic noise at all. Wifi was flaky and it is annoying that you will need to provide your email address and phone number to use it; in addition, you will be forced to provide a brief hotel review the second time that the Wi-Fi is activated, in order to access Wi-Fi. The breakfast was excellent (except for the hot chocolate, which was of the thin and over-sugared type). The location is rather good; it is about a 16-minute walk to the intersection of Victor Emmanuel and Maqueda. Extremely easy access to or from the Palermo airport using the 6-Euro airport bus; do not take a taxi or use anything else. Make sure that you have the delicious lobster and pasta dish for 30 euros at Enomis, which is on Victor Emmanuel, 1 or 2 minutes walk west of Quattro Canti.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful desk staff. Nice breakfasr buffet.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the best area. Clean. Big room and bathroom . Possibility to make tea and coffee in the room. Hotel is a bit outdated,but very good.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Annunziata

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was old and not so confortable as well as the beds. Bathroom with an awful sewer smell..not suggested even if for few nights.
Stayed 1 night in Jul 2025