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Overview of Hotel Palazzo Sitano

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Frette Italian sheets, premium bedding, down duvet, minibar
Frette Italian sheets, premium bedding, down duvet, minibar
Frette Italian sheets, premium bedding, down duvet, minibar

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationVia Roma4 min walk
    Popular LocationCo-Cathedral of St. Mary of the Admiral8 min walk
    Popular LocationForo Italico11 min walk
    AirportPalermo (PMO-Punta Raisi)25 min drive

Choose dates to view prices

About this area

Palermo

Located in Palermo's Kalsa neighbourhood, Hotel Palazzo Sitano is in the city centre and near the boardwalk. Teatro Massimo and Palermo Cathedral are notable landmarks, and travellers looking to shop may want to visit Via Roma and Ballaro Market. Palermo Botanical Garden and Mondello Minigolf are also worth visiting. Guests appreciate the hotel's central location.
Visit our Palermo travel guide
Popular Location

What's nearby

  • Via Roma - 4 min walk
  • Co-Cathedral of St. Mary of the Admiral - 8 min walk
  • Foro Italico - 11 min walk
  • Teatro Massimo - 12 min walk
  • Ballaro Market - 13 min walk

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • AirportPalermo (PMO-Punta Raisi) - 25 min drive

Restaurants

  • Al Covo dei Beati Paoli - 4 min walk
  • Le pergamene - 4 min walk
  • Vecchia Trattoria da Toto - 4 min walk
  • Osteria Ballaro - 4 min walk
  • Il Maestro del Brodo - 4 min walk

About this property

Hotel Palazzo Sitano

Romantic Palermo hotel in Kalsa, walk to Palermo Harbour
This hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 86 soundproofed rooms feature free WiFi and sofa beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and LCD TVs.
Hotel Palazzo Sitano offers 86 forms of accommodation with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes double sofa beds. Beds feature Frette Italian sheets, down comforters and premium bedding. 26-cm LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Self parking: EUR 15.00 per day

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (915 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 26-cm LCD TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 15.00 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano Hotel
Hotel Palazzo Sitano Palermo
Hotel Palazzo Sitano Hotel Palermo

Frequently asked questions

Can I cancel my reservation for free at Hotel Palazzo Sitano and receive a full refund?
Yes, Hotel Palazzo Sitano offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palazzo Sitano cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Palazzo Sitano?
As of 28 Nov 2020, prices found for a 1-night stay for 2 adults at Hotel Palazzo Sitano on 1 Dec 2020 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Palazzo Sitano pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Palazzo Sitano?
Self-parking is available for EUR 15.00 per day. There is free parking nearby.
What time is check-in at Hotel Palazzo Sitano?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Palazzo Sitano?
Checkout is at 11 AM.
Where is Hotel Palazzo Sitano located?
Located in Kalsa, this spa hotel is steps away from Via Vittorio Emanuele and Palermo Harbour. Via Roma and Quattro Canti are also within 10 minutes. Palermo Central Station is 12 minutes by foot and Palermo Palazzo Reale-Orleans Station is 20 minutes.
4.0
Very good
5 - Excellent
278
4 - Good
338
3 - Okay
98
2 - Poor
42
1 - Terrible
32

4.1/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet but noisy
The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big. The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter. So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Stayed 1 night in Jul 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Forgettable
People were generally friendly at the hotel but a lot of negatives: - Breakfast was pretty awful - I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however - Regardless, I had back pain after each sleep, the bed was not at all comfortable - Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in great location with all the sights within walking distance. The staff was very kind and helpful
Stayed 1 night in Mar 2020
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