Title: NH Collection Palermo Palazzo Sitano Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Palermo Palazzo Sitano Hotel with a rooftop terrace, steps from Via Vittorio Emanuele ![Front of property](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b37ab0bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c7102f38-bd52-4511-94b2-3126600ab9ae-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3837h2551x3y3-00a0693c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/c5b35384.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience. 8.2 Very good ## Popular amenities - - Bar - Gym - Room service - Pet-friendly - Housekeeping £155 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Superior Single Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/770ae1a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 186 sq ft - Sleeps 1 - 1 Single Bed ![Superior Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/059a0411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony 10.0 Exceptional 5 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 160 sq ft - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b32e6824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 175 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony (Extra Large) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 244 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds and 1 Double Sofa Bed ![Premium Room (Extra Large) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/0c5b10a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Large) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 290 sq ft - Sleeps 2 - 2 Single Beds ![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 202 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/4d969b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 206 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 307 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (Extra Bed 3 Adults) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding - 307 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1510000/1504300/1504217/aff65060.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Plaza Opera Politeama - Spa - Free WiFi - Air conditioning - Gym 8.6 Excellent 584 reviews £107 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Plaza-Opera.h1504217.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=2831&destination=Palermo&destType=MARKET&latLong=38.115688,13.361267&searchId=a11a7201-d1f8-4c1e-9729-67f7abc9ad1c&top_cur=GBP) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23200/23108/560147f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel et Des Palmes Politeama - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,003 reviews £408 includes taxes & fees 11 Nov - 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Breakfast included - Free WiFi - Air conditioning - Gym 8.4 Very good 342 reviews £100 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Principe-Di-Villafranca.h1207522.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=2831&destination=Palermo&destType=MARKET&latLong=38.115688,13.361267&searchId=a11a7201-d1f8-4c1e-9729-67f7abc9ad1c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Palazzo-Sitano.h3935684.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-Hotel-Palazzo-Sitano.h3935684.Hotel-Information) ## About the area Located in Palermo Historical Center, a neighbourhood in Palermo, NH Collection Palermo Palazzo Sitano is in a shopping district and near a boardwalk. Via Vittorio Emanuele and Teatro Massimo are notable landmarks, and the area's natural beauty can be seen at Mondello Beach. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. [Visit our Palermo travel guide](https://www.expedia.co.uk/Palermo.dx2831) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.11781%2C13.36666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wk2qEzJ9yf0SkuFwHDznhlZ5yNk=) Via Vittorio Emanuele, 114, Palermo, PA, 90133 ### What's nearby - Via Vittorio Emanuele - 1 min walk - 0.0 miles - Via Roma - 3 min walk - 0.2 miles - Quattro Canti - 7 min walk - 0.4 miles - Teatro Massimo - 10 min walk - 0.6 miles - Palermo Harbour - 5 min drive - 2.1 miles ### Getting around - Giachery Station - 3 min drive - Palermo Central Station - 12 min walk - Palermo (PMO-Punta Raisi) - 25 min drive ### Restaurants - ‪Nni Franco U Vastiddaru - ‬1 min walk - ‪Ai Bottai - ‬1 min walk - ‪Anciova - ‬3 min walk - ‪Aja Mola – trattoria di mare - ‬2 min walk - ‪Delizie de Cagliostro - ‬1 min walk ## About this property ### NH Collection Palermo Palazzo Sitano Upscale hotel near Via Vittorio Emanuele Close to Via Roma and Teatro Massimo, NH Collection Palermo Palazzo Sitano provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services. Other perks include: - Buffet breakfast (surcharge), bike hire and a TV in reception - A lift, a front desk safe and free newspapers - Luggage storage, a porter/bellboy and tour/ticket information Room features All 86 individually furnished rooms include comforts such as air conditioning, as well as amenities such as free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and bidets - 26-cm LCD TVs with digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/18000/17957/47207a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Palermo Palermo Historical Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 979 reviews £96 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=17957&PinnedHotelID=17957&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3410000/3401500/3401456/735b1073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Piazza Borsa Palermo Historical Center - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 864 reviews £109 includes taxes & fees 9 Nov - 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Spa - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 738 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4184674&PinnedHotelID=4184674&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 32 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Gym - Library - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre (753 square foot of space) - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 1800 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 26-cm LCD TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 32 for children - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as CityLine Hotel Hotel Palazzo Sitano Palazzo Sitano Palazzo Sitano Hotel Sitano TOP CityLine Hotel Palazzo Sitano TOP CityLine Hotel Palazzo Sitano Palermo TOP CityLine Palazzo Sitano TOP CityLine Palazzo Sitano Palermo Hotel Palazzo Sitano Palermo Palazzo Sitano Palermo Hotel Palazzo Sitano Palermo, Sicily Hotel Palazzo Sitano NH Collection Palermo Palazzo Sitano Hotel NH Collection Palermo Palazzo Sitano Palermo NH Collection Palermo Palazzo Sitano Hotel Palermo ## Frequently asked questions ### Is NH Collection Palermo Palazzo Sitano pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at NH Collection Palermo Palazzo Sitano? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at NH Collection Palermo Palazzo Sitano on 9 Nov 2025 start from £154.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Palermo-Hotels-Hotel-Palazzo-Sitano.h3935684.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at NH Collection Palermo Palazzo Sitano? > NH Collection Palermo Palazzo Sitano doesn't offer parking. ### What time is check-in at NH Collection Palermo Palazzo Sitano? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at NH Collection Palermo Palazzo Sitano? > Checkout is at noon. ### Where is NH Collection Palermo Palazzo Sitano located? > Located in Palermo Historical Center, this hotel is within a 5-minute walk of Via Vittorio Emanuele and Via Roma. Teatro Massimo and Politeama Garibaldi Theater are also within 1 mile (2 km). Giachery Station is 28 minutes by foot and Palermo Central Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## NH Collection Palermo Palazzo Sitano Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 354 8 - Good 395 6 - Okay 111 4 - Poor 47 2 - Terrible 36 ### 10/10 Excellent #### Robert L 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, a pleasure to stay at ##### Robert L Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### AHMED ADEL MAHM 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel. ##### AHMED ADEL MAHM Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lora 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. Comfortable beds. ##### Lora Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lora 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! Very convenient spot ##### Lora Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Paola 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my room with the balcony! ##### Paola Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Paola 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories. ##### Paola Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andrea 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend! ##### Andrea Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kathleen 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location. ##### Kathleen Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Christian 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people! ##### Christian Stayed 4 nights in May 2025 ### 10/10 Excellent #### Mike 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later. ##### Mike Stayed 2 nights in May 2025 ### 10/10 Excellent #### Isabel 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A week in Palermo This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating. ##### Isabel Stayed 7 nights in Jun 2025 ### 8/10 Good #### Edgar 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solid hotel choice Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website. ##### Edgar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jodi 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel). ##### Jodi Stayed 3 nights in May 2025 ### 4/10 Poor #### Saul 19 Sept 2025 Liked: Cleanliness Disliked: Staff & service After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property. ##### Saul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Vasiliki 11 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic! ##### Vasiliki Stayed 3 nights in Jul 2022 ### 8/10 Good #### Anthony 4 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Location was good. WiFi was spotty. ##### Anthony Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Meredith 14 Jul 2022 Liked: Staff & service Disliked: Property conditions & facilities The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good. ##### Meredith Stayed 2 nights in Jul 2022 ### 8/10 Good #### David 10 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay at Palazzo Sitano The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back.. ##### David Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Johnnie 18 Jul 2022 Liked: Staff & service, property conditions & facilities Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem. ##### Johnnie Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Francisca 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr freundlicher Empfang mit Welcome Drink, Frühstück mit hervorragender Auswahl, zuvorkommende und äußerst aufmerksame Mitarbeiter, sehr schönes und ruhiges Zimmer mit Balkon ##### Francisca Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Regina 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal agradable y atento ##### Regina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christina 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir sind ganz begeistert von dem Service und der Ausstattung des Hotels. Das Frühstück ist noch dazu einzigartig.Vielen Dank dafür. ##### Christina Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Thomas 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr herzlicher Empfang an der Rezeption. Ein kleines Problem mit dem Strom wurde umgehend behoben. Das Frühstück war sehr lecker und vielfältig. Besonders das Brot war lecker. Die Lage in der Nähe vom Hafen ist super. Von dort gelangt man zu Fuß in ca. 10 Minuten zur Kathedrale oder Quadro Canti. In ca. 15 Minuten ist man am Bahnhof. Auch das Zimmer war toll und gut gekühlt. Würde beim nächsten Besuch wiederkommen! ![](https://a.travel-assets.com/ugc/hotel-reviews/9c90c045-02ce-47b9-a7c7-97346352709b-1755434574322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thomas Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Angelarosa 14 Aug 2025 ##### Angelarosa Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Eduardo de 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen servicio, buen hotel. 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