Search Hotels Near Pakenham Oaks, New Orleans

"They use pictures of other rooms on their listings , in our case we clicked on the room style “ one bedroom suite with balcony “. The pictures of it that then loaded ( we checked on all the travel sites and they do this on every single one) were of a room with a fireplace, an enormous bathtub and marble bathroom, and a large dining table, and it plainly stated on our confirmation stated 800 and some odd square feet and a 55 inch tv. NONE of which we had One front desk clerk told us those are not even their hotel. The other told us “ thats our presidential suite and you can’t have that “ We do expect to be shown pictures, even if dated our doctored, of the actual room we chose. And at least the listed amenities listed under that room style. What we did receive, was a suite, with a motel six style bathroom, a coffee maker that didnt work, lamps that didnt work, harsh fluorescent lighting, with an interior balcony over enormous air conditioning and exhaust fans that were loud even with the door closed. We received absolutely zero response or even apologies much less consideration when we voiced this "

"Front desk representative guy was amazing"

"It was so well maintained, the breakfast was wonderful and customer service was 5/5"

"Outdoor pool was very refreshing consider the heat and humidity in New Orleans. Lobby is very elegant. Room was spacious, clean & bright. Everyone we came in contact with was very helpful. One of the best hotels we have ever stayed at."

"It’s an ok hotel if you are only staying for one night. The room was cleaned however, the hallway to the rooms were not. "

"We stayed at Hotel Monteleone to celebrate our 10 year anniversary and everything was outstanding! From the above and beyond service and friendliness of the staff, to the cleanliness, charm, and quality of the rooms, and the unique (Carousel Bar) and luxurious (rooftop pool) amenities, we were absolutely thrilled with our stay! 100/10"

"Quite literally the worst hotel option possible. Walked in at 9:20, before check in cut off, and the front desk lady said she ran out of keys…? So after 10 minutes she hands me a key, walk to the room, open the door to beer cans and a clearly slept in bed. I bolted out, scared. Ran to the desk to request another room, she gave us the new room key, got to the room and it smelt of weed, smoke, and other indescribable scents. Again, ran to the front to request a refund. Please do not stay here, it is not safe, and it is not clean. Spend the extra $50 and go to the hotels down the road. This place needs to be shut down."

"The rooms were clean and breakfast was very good. "

"I stayed in room 208 the tub stopper didnt work so the water didnt drain out the tub while I took a shower, the bathroom sink didnt have hot water. The staff was nice, the breakfast was good. I've stayed here alot and it was always excellent I have no complaints just hope the fix the problems for the next guest."