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Overview of Chateau Hotel

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Chateau Hotel

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationJackson Square3 min walk
    Popular LocationCanal Street12 min walk
    Popular LocationHarrah's New Orleans Casino15 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

Deluxe Room

No guest room rating
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room (Petite)

3.9/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Superior Room

No guest room rating
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

No guest room rating
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite (St Philip)

5/5 guest room rating
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About this area

New Orleans

Located in New Orleans's French Quarter neighbourhood, Chateau Hotel is in the city centre. The area's natural beauty can be seen at Jackson Square and City Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.
Popular Location

What's nearby

  • Old Ursuline Convent - 1 min walk
  • Royal Street - 2 min walk
  • Jackson Square - 3 min walk
  • Canal Street - 12 min walk
  • Harrah's New Orleans Casino - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 5 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • Coop's Place - 3 min walk
  • Tujague's - 3 min walk
  • Meals From The Heart Cafe - 4 min walk
  • Café du Monde - 4 min walk
  • Cafe Du Monde - 4 min walk

About this property

Chateau Hotel

3-star New Orleans hotel in French Quarter, walk to Royal Street
Along with an outdoor pool, this smoke-free hotel has self parking and a business centre. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. All 49 rooms offer coffee/tea makers, TVs with cable channels, and hairdryers. Other amenities available to guests include safes, ironing boards and free toiletries.
Chateau Hotel offers 49 forms of accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35 per day)
  • Limited on-site parking

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre

Outdoors

  • Pool sunloungers

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 4 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 23 March 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Chateau Hotel New Orleans
Chateau New Orleans
Chateau Motor Hotel
Chateau Hotel Hotel
Chateau Hotel New Orleans
Chateau Hotel Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Chateau Hotel and receive a full refund?
Yes, Chateau Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Chateau Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Chateau Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Chateau Hotel?
Self-parking is available for USD 35 per day. Limited spots are available.
What time is check-in at Chateau Hotel?
Check-in is from 4 PM - 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Chateau Hotel?
Checkout is at noon.
Where is Chateau Hotel located?
Located in French Quarter, this hotel is steps away from Old Ursuline Convent, Royal Street and Decatur Street. Jackson Square and Bourbon Street are also within 5 minutes.

Overall score and ratings

3.4
Rating 5 - Excellent. 239 out of 998 reviews
5 - Excellent 24%
Rating 4 - Good. 307 out of 998 reviews
4 - Good 31%
Rating 3 - Okay. 218 out of 998 reviews
3 - Okay 22%
Rating 2 - Poor. 128 out of 998 reviews
2 - Poor 13%
Rating 1 - Terrible. 106 out of 998 reviews
1 - Terrible 11%

3.5/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Disliked: Amenities
Room was small. No control over the AC. It felt like anyone could look into the room
Stayed 2 nights in Sep 2019

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old architecture was great, location was great but hotel could use some updating. Room had just a fan for a/c & no heat control. Fan sounded like a washing machine on a spin cycle. Ceiling leaked & dripped on carpet all night. No hot water most days, when there was it was lukewarm at best. Closet door knob fell off 1 night so didn't use the closet. Room was extremely small. Smaller then a cruise cabin! Bathroom had pedestal sink only, no place to put anything. Would not stay here again.
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
renovations needed
this hotel is old and a little run-down. It could use some renovation.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location; walking distance to everything in the French Quarter. The private courtyard/pool area was very quaint, relaxing and beautiful. Unfortunately the hotel needed to close on our last night there due to the COVID19 circumstances but they were able to transfer us to a sister hotel in the same area and it was as smooth as it could possibly be. Ashley, at the front desk, was very welcoming and sweet. She was also very attentive while we were waiting to be transferred. All other staff at the hotel was very friendly. We would definitely stay again should we find ourselves in New Orleans again!
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, room comfort
This is an old property which needs renovation. Rooms are very small and cramped.
Stayed 4 nights in Mar 2020

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