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Reviews of Best Western Lodge At River's Edge

2.5 out of 5
Best Western Lodge At River's Edge
615 Main Street, Orofino, ID

Reviews

9.8

Exceptional

Rating 10 - Excellent. 366 out of 415 reviews" "
Rating 8 - Good. 36 out of 415 reviews" "
Rating 6 - Okay. 8 out of 415 reviews" "
Rating 4 - Poor. 2 out of 415 reviews" "
Rating 2 - Terrible. 3 out of 415 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a great experience at this hotel. The staff were friendly, the breakfast was delicious, and the bed was very comfortable.
Stayed 1 night in Apr 2024
Response from Stephanie D. on 19 Apr 2024
Thank you for taking the time to leave a stellar five star review! We love that you enjoyed your stay, our breakfast and our service team! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Stephanie D. on 8 Apr 2024
Thank you for taking the time to leave a stellar five star review! We love that you enjoyed your stay! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were absolutely amazing, helpful, kind and knowledgable. I haven't stayed in a place with staff this good in over a decade!!! Get a room with a view of the river, you won't regret it!
Stayed 3 nights in Mar 2024
Response from Stephanie D. on 20 Mar 2024
Thank you for taking the time to leave a stellar five star review! We love that you enjoyed your stay (especially our service team!!!)! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Accounting Coordinator, Fort Collins

Stayed 1 night in Mar 2024
Response from Hotel Relations on 27 Mar 2024
Thank you so much for the five star review; and the complements on our hotel. Your opinion and business mean the world to us! We hope that you will return and stay with us again soon!

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Stephanie D. on 19 Feb 2024
Thank you for taking the time to leave a stellar five star review! We love that you enjoyed your stay! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for fishing excursion
Stayed 1 night in Jan 2024
Response from Stephanie D. on 31 Jan 2024
Thank you for taking the time to leave a review. We love that you were able to explore and enjoyed your stay + fishing in Orofino!!! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Rooms were clean. Walls are pretty thin but that seems to be the norm anymore.
Stayed 1 night in Jan 2024
Response from Stephanie D. on 14 Jan 2024
Thank you for taking the time to leave a review. We strive to give each and every guest a five star experience and hope that you would consider calling our front desk and letting us know how we can earn your extra star during your next stay!

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Stephanie D. on 9 Jan 2024
Thank you for taking the time to leave a review. We strive to give each and every guest a 5/5 stay, and hope that we will be able to earn that extra stars during your next stay!

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, quiet and the beds are comfortable. Easy parking. Check in is easy and Staff are very nice and accommodating. Wonderful place to stay!
Stayed 1 night in Dec 2023
Response from Stephanie D. on 20 Dec 2023
Thank you for taking the time to leave a review. We love that you were able to explore and enjoyed your stay (especially our beds and service team!) Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Stayed 2 nights in Dec 2023
Response from Stephanie D. on 20 Dec 2023
Thank you for taking the time to leave a review. We love that you were impressed. Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best best western
Staff was extremely helpful. Breakfast was great. The only complaint was the hot tub was out of order on one of the nights (had since been fixed), however there were no signs indicating there had been an issue and we unknowingly ended up in a lukewarm hottub.
Stayed 3 nights in Nov 2023
Response from Stephanie D. on 5 Dec 2023
Thank you for taking the time to leave a review. We love that you were able to explore and enjoyed your stay (especially our breakfast and service team!) Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works there is Amazing!!! They are all happy and helpful..what a great place to stay!!
Stayed 2 nights in Nov 2023
Response from Stephanie D. on 28 Nov 2023
Thank you for taking the time to leave a review. We love that you enjoyed your stay (especially our service team!) Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Cally

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite, professional and so sweet and thoughtful. They went the extra mile from breakfast with a smile to going the extra mile with helping me make copies. I felt taken care of and valued, much more than at Hilton or Marriott.
Stayed 3 nights in Nov 2023
Response from Stephanie D. on 19 Nov 2023
Thank you for taking the time to leave a review. We love that you were able to explore and enjoyed your stay (especially our breakfast and service team!) Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had our room ready for early check in like we hoped they would. Very accommodating staff. Thank you for making it a great weekend.
Stayed 1 night in Nov 2023
Response from Stephanie D. on 13 Nov 2023
Thank you so much for taking the time leave a review! We love that you enjoyed your stay, especially our service team! We hope that you will pass along the recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been very disappointed in hotels that I have stayed at recently. This hotel exceeded my expectations!! First in class.
Response from Stephanie D. on 10 Nov 2023
Thank you for taking the time to leave a review. We love that you enjoyed your stay! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it all
Amazing view and amazing staff.
Stayed 1 night in Nov 2023
Response from Stephanie D. on 6 Nov 2023
Thank you for taking the time to leave a review. We love that you enjoyed your stay... especially our service team; and thank you for the picture (beautiful!)!! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie D. on 21 Oct 2023
Thank you so much for your amazing five star review; and for including us on your road trip!! We love that you enjoyed our hotel! Thank you for the business and we hope that you will pass along a recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

JULIE, LIBBY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous check-in staff. Clean room with a great view.
Stayed 1 night in Oct 2023
Response from Stephanie D. on 21 Oct 2023
Thank you so much for your amazing five star review; and for including us on your road trip!! We love that you enjoyed our hotel! Thank you for the business and we hope that you will pass along a recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riverside hotel with a great breakfast
Stayed 1 night in Aug 2023
Response from Stephanie D. on 16 Oct 2023
Thank you for taking the time to leave a review. We love that you enjoyed your stay... especially our breakfast! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stephanie D. on 9 Oct 2023
Thank you for taking the time to leave a review. We love that you enjoyed your stay! Please know that your opinion, and business, mean the world to us, and we hope that you will return and stay with us again soon!

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing by the river, beautiful surroundings
Stayed 1 night in Sep 2023
Response from Stephanie D. on 19 Sept 2023
Thank you so much for your amazing five star review; and for including us on your road trip!! We love that you enjoyed our hotel! Thank you for the business and we hope that you will pass along a recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Julie, Walla Walla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil setting. Loved sitting on our balcony, listening to the river. Appreciated the Social hour and chatting with other travelers. Friendly, yet professional staff.
Stayed 2 nights in Aug 2023
Response from Stephanie D. on 1 Sept 2023
Thank you so much for your kind words and five star review! We love that you were able to enjoy Happy Hour and were impressed with our service team! We hope that you will return and stay with us again soon!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly lovely hotel!
Orofino is off the beaten path, so we weren't sure what to expect. This is a new and well-appointed hotel right on the river, with stunning views. Everything was beautiful, the free breakfast was excellent, and the staff friendly and helpful.
Stayed 1 night in Aug 2023
Response from Stephanie D. on 31 Aug 2023
Thank you so much for taking the time to leave a stellar 10/10 review! We love that you enjoyed your stay "off the beaten path"! We hope that you would please pass along the recommendation to your family and friends, and as always, please return and stay with us again soon!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stephanie D. on 23 Aug 2023
Thank you for taking the time to leave a review. We strive to give each and every guest a 10/10 stay, and hope that we will be able to earn your extra stars during your next stay!

10/10 Excellent

Emily

Stayed 1 night in Aug 2023
Response from Stephanie D. on 8 Sept 2023
Thank you so much for the 5 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stephanie D. on 15 Aug 2023
Thank you so much for the stellar five star review! We love that you enjoyed your stay! We hope that you would please pass along the recommendation to your family and friends, and hope that you will return and stay with us again soon!

8/10 Good

Stanley

Stayed 1 night in Aug 2023
Response from Stephanie D. on 5 Sept 2023
Thank you for taking the time to leave a review. We strive to give each and every guest a 5/5 stay, and hope that we will be able to earn that extra star during your next stay!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Aug 2023
Response from Stephanie D. on 14 Aug 2023
Thank you so much for the five star review and kind words! We love that you enjoyed your stay! We hope that you will indeed pass along the recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! This hotel has a fabulous patio overlooking the river, perfect for evening’s and morning coffee and breakfast. The staff is very friendly and accommodating. The only downside was the bed was too firm for our liking. I would definitely stay there again!
Stayed 1 night in Aug 2023
Response from Stephanie D. on 9 Aug 2023
Thank you so much for the detailed five star review and kind words about our facilities, breakfast and service team ! We love that you enjoyed your stay! We hope that you would please pass along the recommendation to your family and friends, and indeed return and stay with us again soon!

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Stephanie D. on 5 Aug 2023
Thank you so much for the stellar five star review! We love that you enjoyed your stay! We hope that you would please pass along the recommendation to your family and friends, and hope that you will return and stay with us again soon!

10/10 Excellent

Carla, Susanville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It's beautiful. Always get a room with river view. I'm disabled so I wasn't crazy about limited parking spaces especially when there is an event at the convention center.
Stayed 3 nights in Jul 2023
Response from Stephanie D. on 2 Aug 2023
Thank you so much for taking the time to leave a five star review! We love that you enjoyed your stay!We hope that you would please pass along the recommendation to your family and friends, and as always, please return and stay with us again soon!

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Stephanie D. on 21 Aug 2023
Thank you so much for your amazing five star review! Thank you for the business and we hope that you will consider booking a return trip to stay with us here in Orofino Idaho again soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with a beautiful view of the Clearwater River. Staff was very friendly and helpful. We'll stay there again.
Stayed 3 nights in Jul 2023
Response from Stephanie D on 31 Jul 2023
Thank you so much for the stellar five star review and kind words! We hope that you will pass the recommendation on to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Loved all the little extras, happy hr, bike wash, water bottles by our bikes etc. Very welcoming to bikers
Stayed 1 night in Jul 2023
Response from Stephanie D. on 17 Jul 2023
Thank you so much for the stellar five star review! We wish you safe travels home; and hope that you will pass the recommendation on to your family and friends! Above all; please return and stay with us again soon!

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
We rode our motorcycle over to Orofino with friends to celebrate our birthdays. There was a nice little card in our room wishing me Happy Birthday, and they also have a great happy hour in the evening. The young man there. I believe his name was Hayden was outstanding.
Stayed 1 night in Jul 2023
Response from Stephanie D on 16 Jul 2023
Thank you so much for the stellar 10/10 review and happy birthday!!! We hope that you will pass the recommendation on to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Tearsa, Glendale

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people, very helpful and friendly. Beautiful location, really can't beat being right on the river! Very good restaurant right next door and wildlife everywhere. Highly recommend this place!
Stayed 1 night in Jul 2023
Response from Stephanie D. on 16 Jul 2023
Thank you so much for the stellar five star review! We hope that you will pass the recommendation on to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Beautiful ride on our motorcycles from WA. To end up at this very nice hotel is perfect. Sat riverside with our coffee listening to the water and birds chirping. Will definitely come here again.
Stayed 1 night in Jul 2023
Response from Stephanie D. on 11 Jul 2023
Thank you so much for the 10 Star review and beautiful picture! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great and themed well for the area. The staff goes above and beyond and the views are spectacular!
Stayed 3 nights in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you so much for the 10 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you so much for the 5 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you for taking the time to leave a review. We strive to give each and every guest a 10/10 stay, so we would ask that you please contact our front desk and let us know how we can earn your 10/10 during your next stay!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Designated motorcycle parking and a bike wash station we’re a big bonus.
Stayed 1 night in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you so much for the 5 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness
Had a view of the river, staff was very pleasant and loved the property! Will be back again!
Stayed 1 night in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you so much for the 5 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Ian T

Stayed 1 night in Jul 2023
Response from Stephanie D. on 27 Jul 2023
Thank you so much for your amazing five star review! We love that you enjoyed your stay! We do hope that you will pass along the recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome!
Stayed 1 night in Jul 2023
Response from Stephanie D. on 10 Jul 2023
Thank you so much for the 5 Star review! I will pass it along to our service team, they will love knowing that you noticed their efforts! We wish you safe travels; and hope that you will return and stay with us again soon!

10/10 Excellent

Vesta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Stephanie D. on 3 Jul 2023
Thank you so much for the amazing five star review! We love that you enjoyed your stay! Please pass along the recommendation to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

melissa

Stayed 1 night in Jun 2023
Response from Stephanie D. on 17 Jul 2023
Thank you so much for the stellar five star review! We hope that you will pass the recommendation on to your family and friends, and of course, return and stay with us again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay!
Stayed 1 night in Jun 2023
Response from Stephanie D. on 19 Jun 2023
Thank you so much for the amazing five star review! We love that you enjoyed your stay and hope that you will return and stay with us again soon!

10/10 Excellent

Corry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
I have stayed here for years because the hotel is outstanding in every respect.
Stayed 1 night in Jun 2023
Response from Stephanie D. on 8 Jun 2023
Thank you so much for the amazing 10/10 review.. and repeat business!! We love that you enjoyed your stay, and hope that you will continue to return and stay with us for the foreseeable future!

10/10 Excellent

Dennis

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful riverside hotel with stunning views and great location.
Stayed 1 night in May 2023
Response from Stephanie D. on 30 May 2023
Thank you so much for the amazing five star review! We love that you enjoyed our views, and your stay and hope that you will return and stay with us again soon!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean!! And friendly!!! We love staying there!!! The breakfast is amazing!! The staff is wonderful!!
Stayed 1 night in May 2023
Response from Stephanie D. on 30 May 2023
Thank you so much for the amazing 10/10 review! We love that you enjoyed your stay, our service team and breakfast! Please return and stay with us again soon!