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"The customer service was wonderful! "

"Extraordinary happy staff, always with a smile nothing too much trouble!!"

"Domes Noruz was a beautiful, sumptuous experience! The setting was gorgeous - breathtaking ocean views & sunsets. And the service tye perfect balance of attentive and respectful. We thoroughly enjoyed our stay and will be back again! "

"A very enjoyable week in Chania and the Sansal Boutique hotel. Hotel is about 3 minutes walk from the old town waterfront so is ideally located. Some parking is available at the hotel but probably not enough spaces if every guest has a car but there was only one night we couldn’t get a space and there is plenty of free street parking around the hotel. Very friendly staff, in particular Anna Maria on reception and Kostas and Zoe serving breakfast. Hotel has a pool on the roof - probably not enough loungers if every guest wanted to use it but the terrace seemed to be little used by other guests when we were there. Would recommend this hotel to anyone visiting Chania. "

"An absolute perfect place to stay before the season! Very rich breakfast and we have got an upgrade to a room with a sea view. The staff were young and extremely nice and professional! The whole place was a botanical garden with bungalows nicely talen care. The pool was really big and relaxing… nice connected beach though not sandy Beautiful holiday! "

"a very nice hotel room was nice and the food was excellent"

"Staff were amazing - they couldn't have been more helpful and friendly."

"This was the very best hotel experience I have ever had. The breakfast was good and plentiful. The staff was beyond helpful. The room was impeccable and the beds were comfortable. I will definitely be back!"

"Great staff, so helpful and friendly"