Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
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Reviews of Aqua Village Health Resort & Spa

5 out of 5
Aqua Village Health Resort & Spa
Caldas S. Paulo, Oliveira do Hospital

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 60 reviews" "
Rating 8 - Good. 16 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleta c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with helpful staff.
We had a lovely stay. All staff were helpful and friendly, a big thanks to Ricardo that was amazing since we arrived and gave us tips of places to visit in the area. Overall we had a lovely stay, thanks.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Apr 2023

8/10 Good

FABIO

Stayed 2 nights in Mar 2023

10/10 Excellent

Dawn

Stayed 2 nights in Mar 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay , need to improve the interoir design
Very nice place, location amazing. Clean rooms, good food. One important commment, really the interior designer did bad job, what are those drops on the toilet room, its an office door.too much white light, also in Bar. The hotel really use expensive material but there is no mood. The rooms will be much nicer with better lighting. The bathroom really design is not nice , colors just doesnt fit and the light is of hospital. We couldn't find the way to the Bar. The entrance is not inviting and you see on floor on stairs some white paint. Really good hotel but someone really need to pay attention to the small details as its 5 stars.
Stayed 1 night in Dec 2020

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for relaxing 😎
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and relaxing place, friendly staff
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Pleasant stay Nice place for family. Beatiful landscape
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome place if your looking to relax a bit
Stayed 1 night in Aug 2018

10/10 Excellent

Charlie, Dhahran, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived at the parking lot, we were met, greeted and politely guided through how to easily unload our luggage and given a tour of the property by the staff members. The scenery around the property is breathtaking and tranquil and the property itself is clean. the property is in a valley and requires careful driving to get there. A ding against the hotel though is they do not offer any turndown service.
Stayed 3 nights in Jul 2018

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Disappointing
Nice location. Rooms good but poor outlook onto bear walls. Just like a prison. Poor quality spa and restaurant out of commission for alterations giving limited menu. Not 5 star quality and poor value for money.
Stayed 2 nights in Jun 2018

8/10 Good

mussoudo, West Bershire/UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Now the 2nd time we stayed there. The place to relax with good food and wine and great staff.
Stayed 1 night in Apr 2018

10/10 Excellent

Ana Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium service!
Service was above 5 stars! We had a personal health situation with one of our party members and the staff was very supprtive, they accompanied my grandmother to the Hospital and followed the whole process closely. We couldn't have been better taken care of. The whole staff was always pleasant and helpful! The food at the Roots restaurant was superb as well. Rooms were spacious and cozy.

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Spa-Bereich ist ein wenig in die Jahre gekommen und das Angebot könnte abwechslungsreicher sein. Die Außenanlagen sind gut gepflegt und bieten ausreichend Rückzugsmöglichkeiten zum Entspannen. Die Zimmer (ist natürlich geschmacksache) sind sehr dunkel gehalten. Das Personal und insbesondere die Küche waren super.

6/10 Okay

Mário

Liked: Cleanliness, property conditions & facilities, room comfort
Avaliação de uma Experiência
O Hotel tem um excelente SPA:altamente recomendável. O Restaurante podia ter outra (melhor!) relação preço/qualidade
Stayed 2 nights in May 2023

10/10 Excellent

Gonçalo

Stayed 1 night in Mar 2023

10/10 Excellent

Pedro

Stayed 1 night in Nov 2022

10/10 Excellent

Frederico

Stayed 1 night in Jun 2022

10/10 Excellent

Adriana

Stayed 1 night in Jun 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia extraordinária, envolvente magnífica, no entanto, 2 aspetos a melhorar: insonorização dos quartos e gestão do serviço de pequeno almoço.
Stayed 1 night in Jan 2022

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tentativa de ajuda para melhorar
Relevo para a amabilidade e competência do pessoal. Boa comida tanto no restaurante como no bar. Algumas falhas nos quartos. Não têm cabides para pendurar gabardines ou sobretudos. Falta de cx com lenços papel. Luz da casa de banho muito incomodativa para quem está na cama(tem um vidro absolutamente desnecessário). Luzes da mesinha de cabeceira inúteis, não permitem leitura e incomodam. Óptima cama.
Stayed 3 nights in May 2021

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Água e relax
Este hotel vale pelas águas sulfúreas. Possui piscina interior e exterior coberta com água a 26 graus. O passeio junto ao Rio Alva também deve ser tudo em conta. Os quartos são espaçosos. O restaurante é cozinha de autor, logo torna-se caro. Cerca de 35€ pp. Fora vinhos, no entanto a água também é cara. Local e hotel agradável para passar até 2 noites.
Stayed 1 night in Sep 2020

8/10 Good

Jose

Stayed 2 nights in Jan 2020

10/10 Excellent

Tine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to relax
Very lovely place to escape the everyday stress. The staff was very friendly and the spa/wellness area was great. We had a facial and massage treatment. This could have been a bit more professional, but nothing that should make you not visit the place. The breakfast was amazing!
Stayed 2 nights in Aug 2019

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito agradável
Hotel muito agradável, os apartamentos são bastante espaçosos e com ótimas condições. Bom pequeno almoço. O SPA tem ótimas condições.
Stayed 2 nights in Mar 2019

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Espaço muito agradável, staff muito prestável e simpático. Algumas limitações para quem viagem com bebé mas no geral muito positivo.
Stayed 3 nights in Feb 2019

10/10 Excellent

GASTAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma bela opção na Serra da Estrela.
Tudo perfeito. Da localização, do conjunto do hotel, recepção, acomodações, unidades de apoio, principalmente o restaurante, espetacular.
Stayed 1 night in Jan 2019

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel e Spa sensacional
Hotel e Spa sensacional, ótima opção para dias de descanso e excelente restaurante e áreas do hotel de lazer. Sem falar no conforto do quarto que é sem igual!
Stayed 1 night in Jan 2019

2/10 Terrible

paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quero meu dinheiro e a minha diária de volta
Nao ficamos hospedados, pq o quarto reservado não nos foi dado, sob a justificativa de que o quarto vista jardim era de categoria superior, ademais o restaurante estava fechado por dois dias e o quarto não tinha sequer televisão. Por fim, para irmos até o spa e piscina precisariamos ir por fora do hotel num frio de 5 graus na serra da estrela.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bom passeio sem grande expectativa
As instalações do SPA são muito pequenas . Sem nenhuma relevância como Thermas . Equipe muito atenciosa e sempre disponível para atende-la Carta de vinhos ok e cardápio ok
Stayed 1 night in Jan 2019

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soberbo
Stayed 1 night in Dec 2018

10/10 Excellent

Soraia

Adoramos o espaço, desde o apartamento ao spa. Salientamos também o cuidado e atenção aos pormenores, como disponibilizarem banheira, produtos de higiene e roupão específicos para bebés, assim como o atendimento personalizado por parte dos funcionários do hotel. Como pontos menos positivos apontamos o “colchão” da cama do bebé (apenas uma fina esponja, pouco confortável) e o facto de não existirem acessos interiores ou cobertos para os diferentes serviços, como restaurante e spa (seria útil nestes dias mais frios e/ou chuvosos). Sem duvida que recomendamos este hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

AUGUSTO

A estadia foi espetacular mas o problema foi o barulho do assoprador de folhas, o trator para a recolha e o fumo da queimada.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpatia, Paz e Sossego
Local de acesso complicado, pois temos de que descer o vale por estradas acentuadas. Talvez se o acesso for pela Aldeia de Avó fique mais simplificado. Lá chegados, temos pessoal atencioso e dedicado. O SPA é um dos locais a explorar, intensivamente. Os quartos são de boas dimensões. Passeios ao ar livre também se recomendam. Seguramente a repetir para 3 ou 4 dias.
Stayed 1 night in Nov 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima estadia
Hotel muito confortável e agradável, zona envolvente muito tranquila
Stayed 2 nights in Oct 2018

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência espetacular
Adorei tudo no hotel, sendo as três piscinas de água termal (aquecida) uma mais valia tremenda!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

Rosário

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018