Exterior

Reviews of Sheraton Oklahoma City Downtown Hotel

4 out of 5
Sheraton Oklahoma City Downtown Hotel
1 N Broadway Ave, Oklahoma City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1021 reviews" "
Rating 8 - Good. 221 out of 1021 reviews" "
Rating 6 - Okay. 99 out of 1021 reviews" "
Rating 4 - Poor. 53 out of 1021 reviews" "
Rating 2 - Terrible. 46 out of 1021 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an upgrade for sure
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia, Sterling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit and safe. We had zero problems walking back from Bricktown after dark. Parking in the hotel garage was easy and cheap. Rooms are quiet and extravlarge. Very quiet and comfortable. We paid the extra 5.00 per person for breakfast. Definately worth it. We had drinks at the bar. Top notch!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities
Everyone was so nice and the rooms were very clean! Only thing was the comforters are SUPER thin, so bring an extra blanket if you have a tendency to get cold!
Stayed 1 night in Mar 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quality hotel, would stay again if in OKC and looking to stay downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Darla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice.
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property! In fact, the only issue i has was parking. This was possibly the worst parking structure ever. Not an issue if you don't park with them. The structure was inconvenient to enter/ exit (would be easier with a physical plastic card), and the tight spiral to the 3rd floor immediately upon entering makes it virtually impossible to negotiate in any large vehicle (without scraping your tires or bumper).
Stayed 2 nights in Mar 2024

6/10 Okay

Karly

Travelled with partner
Liked: Cleanliness, staff & service
It was an “okay” choice. Pros: it was clean, it was the perfect location for access to the Paycom Center and Bricktown, everyone was friendly to us, and it was the slightly cheaper option in comparison to the other major downtown hotels. Cons: the room they put us in was directly next to the elevators and it was pretty consistently noisy. The rooms are clean but very dated, to the point they need to make some upgrades. Parking was more confusing than it needed to be. In hindsight, I probably would choose another hotel for $20 more a night then go back to the Sheraton.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nina

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff here at the Sheraton was amazing!!! Very helpful and friendly. The rooms were a little outdated though. The bath tub had some rust. The headboard was peeling off onto the pillows. Carpet had some stains. Other than that everything was great!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Emmalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are paper thin & unfortunately we stayed the night of an OKC Thunder game. My neighbor would not be quiet and was up making loud noise until around 3am. Also I did not like how they allow the public to also use the parking garage. I would recommend making the level 3 only available to people who are actually staying at the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

dorothy

Travelled with family
Disliked: Amenities, property conditions & facilities
The trash cans had no trash bags. The parking wasnt free. and there was a stain on carpet. the drinks was way overpriced
Stayed 1 night in Mar 2024

10/10 Excellent

Charvonte

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and easy to walk to the Paycom Center. My only real complaints are that the door to my room closed extremely slow (that’s a safety concern), and the plates on the outlets need changed because my stuff kept falling out of them. Overall, it was worth the money but the door was pretty concerning because someone could easily push into your room if you didn’t stand there and help push it to close faster.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Sheraton! We will rent a room in the future for another event. Staff was extremely personable and the room was quiet.
Stayed 1 night in Mar 2024

8/10 Good

Chauslon

Liked: Cleanliness, staff & service, property conditions & facilities
Some areas need to be updated. However, still nice property.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one evening and ran into a couple of issues early. However the staff immediately accommodated us. We were always greeted when coming in. We would definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restraunts and the basketball stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time while we were at the Sheraton. It was beautiful and clean and had excellent customer service for anything teeth.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything in downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Christen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and classy hotel
Stayed 1 night in Mar 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location! Solid
Stayed 3 nights in Mar 2024

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice digs
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy location to so many things!
Stayed 1 night in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was walking distance to many local attractions:
Stayed 2 nights in Feb 2024

8/10 Good

Siera

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The room was comfortable. The staff were courteous. The neighborhood was walkable and felt safe for a large city. Lots of people out walking all times of day. Breakfast buffet was delicious. Definitely recommend this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean. The location was easily walkable in Bricktown.
Stayed 1 night in Feb 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Keith, Spanaway

Travelled with family
Liked: Cleanliness, staff & service, amenities
great service, staff was helpful
Stayed 5 nights in Feb 2024

6/10 Okay

Charley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Business traveller
Liked: Amenities
Staff was very helpful and friendly and the room was great
Stayed 1 night in Feb 2024

2/10 Terrible

Zayne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When checking in , the system didn’t not work and charged two of my credits cards so now I have to wait for the pending charges to drop. The desk attendant was very nice , I can’t complain about her. The only thing I would have suggest her to tell the guests that there were multiple schools staying in. The room was very dusty , sheets dirty and had hairs on them as if the bed was made but sheets were not changed. The photos on the site are misleading. The property is very outdated. As I stated there were teenagers staying for an event and they were screaming and running the hallways unsupervised through the night. They were blasting music at midnight parting till 4 am, knocking on peoples doors and running the halls. I woke up to them laughing and screaming at 9 am, hardly got any sleep. Honestly will be going back to Hilton.
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price
Stayed 1 night in Feb 2024

10/10 Excellent

Eismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Omar, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was amazing super informative and friendly. 10 out of 10 for her
Stayed 1 night in Feb 2024

10/10 Excellent

Jacky

Travelled with family
It was convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Sondra

Great Stay
Stayed 1 night in Feb 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Briarsen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy assessable, clean and attendants were very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeannet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the rooms were updated. The only down side was the room did not have a microwave and when traveling with small kids the microwave is key.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and staff are friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Lanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dilcia

Stayed 1 night in Jan 2024

8/10 Good

Kevonna

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing negative I have to say is that the parking was pretty confusing. I did have to pay an extra $10 when leaving. Other than that, my boyfriend and I really enjoyed ourselves on our weekend trip! Our stay was amazing. And all of our plans were conveniently in walking distance of the hotel!
Stayed 3 nights in Jan 2024