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Hotel Indigo Krakow - Old Town, an IHG Hotel

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Lobby
Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Indigo Krakow - Old Town, an IHG Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationMain Market Square10 min walk
  • Popular LocationHoly Trinity Church15 min walk
  • Popular LocationWieliczka Salt Mine27 min drive
  • AirportKrakow (KRK-John Paul II - Balice)28 min drive

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About this area

Krakow

Located in Krakow, Hotel Indigo Krakow - Old Town, an IHG Hotel is in the city centre and near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Krakow Barbican and Cloth Hall. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
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Map
Popular Location

What's nearby

  • Krakow Barbican - 4 min walk
  • Florian's Gate - 5 min walk
  • Main Market Square - 10 min walk
  • Holy Trinity Church - 15 min walk
  • Wieliczka Salt Mine - 27 min drive

Getting around

  • Krakow Glowny Station - 12 min walk
  • Krakow (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • Filipa 18 — 1 min walk
  • Glonojad - 3 min walk
  • Lajkonik - 3 min walk
  • BonJour CaVa - 4 min walk
  • Hot Chili - 5 min walk

About this property

Hotel Indigo Krakow - Old Town, an IHG Hotel

4-star Krakow hotel in Krakow City Centre, walk to Krakow Barbican
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 56 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and premium bedding.
Hotel Indigo Krakow - Old Town, an IHG Hotel offers 56 forms of accommodation with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: PLN 60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Russian

Business services

  • Business centre
  • Computer station
  • Conference space (904 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 60 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 100 (one-way), (from 14 to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town, An Ihg
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel
Hotel Indigo Krakow - Old Town, an IHG Hotel Krakow
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Krakow

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 125 out of 160 reviews
5 - Excellent 78%
Rating 4 - Good. 33 out of 160 reviews
4 - Good 21%
Rating 3 - Okay. 2 out of 160 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 160 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 160 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, friendly staff and perfect location.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic little boutique hotel just 5 minutes walk from the main city walls so away from all the crowds. Lovely little local food market right next to the hotel that is lovely to have a walk around. Would definately go back to Krakow and wouldn’t stay anywhere else but Hotel Indigo.
Stayed 4 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020