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Hotel Indigo Krakow - Old Town, an IHG Hotel

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Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Krakow - Old Town, an IHG Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Filipa 18, Krakow, 31-150

Explore the area

  • Popular LocationSt. Mary's Basilica10 min walk
  • Popular LocationMain Market Square10 min walk
  • Popular LocationHoly Trinity Church15 min walk
  • AirportKrakow (KRK-John Paul II - Balice)34 min drive

Choose dates to view prices

About this area

Krakow

Hotel Indigo Krakow - Old Town, an IHG Hotel is located in Krakow City Centre, a neighbourhood in Krakow, and is near a train station. Stanislaw Lem Garden of Experiences and Swoszowice Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Florianska Street and Galeria Krakówska. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków. Spend some time exploring the area's activities, including outlet shopping.
Visit our Krakow travel guideOpens in a new window
Map

What's nearby

  • Kraków Barbican - 4 min walk
  • Florian's Gate - 5 min walk
  • St. Mary's Basilica - 10 min walk
  • Main Market Square - 10 min walk
  • Holy Trinity Church - 15 min walk

Getting around

  • Krakow Glowny Station - 12 min walk
  • Krakow (KRK-John Paul II - Balice) - 34 min drive

Restaurants

  • Jarema - 2 min walk
  • Jadłodajnia u Kolejarzy - 3 min walk
  • Miąższ - 3 min walk
  • Oriental Spoon - 3 min walk
  • Pies Pianista - 3 min walk

About this property

Hotel Indigo Krakow - Old Town, an IHG Hotel

4-star Krakow hotel in Krakow City Centre, near Main Market Square
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. Change of towels is available on request
Hotel Indigo Krakow - Old Town, an IHG Hotel offers 56 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Languages

English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 66 ft (PLN 60 per day); booking required
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 70 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour fitness centre
  • Golf
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (904 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Heated floors
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 60 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PLN 70 per person (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town, An Ihg
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel
Hotel Indigo Krakow - Old Town, an IHG Hotel Krakow
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Krakow

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 156 out of 198 reviews
5 - Excellent 79%
Rating 4 - Good. 39 out of 198 reviews
4 - Good 20%
Rating 3 - Okay. 3 out of 198 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 198 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 198 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, go there.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with neat bar and well appointed. The staff are great and took care of me when my bags arrived late from the airport in the middle of the night. I would definitely stay there again if returning to Krakow. Wonderful ambience. Close to everything. A winner.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the hotel. The rooms were clean, well laid out and facilities as described . The staff were friendly, courteous and helpful. The location was very convenient being near enough for a short walk to the main square, railway station and Krakow shopping mall, but far enough away so that we weren’t disturbed by late night revellers. We will certainly look to stay here again on our next visit to Kraków
Stayed 4 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staff. Breakfast was ok, but not worth the 13 Euros
Stayed 3 nights in Mar 2022