Title: Sago Palm Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=89146175&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sago Palm Hotel Urban sanctuary where travelers can rejuvenate with professional body scrubs at the spa and enjoy satisfying meals throughout their stay ## Photo gallery for Sago Palm Hotel ![Exterior - Sago Palm Hotel (Ocho Rios)](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/4786f17b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily cooked-to-order breakfast (USD 34 per person) - Sago Palm Hotel (Ocho Rios)](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/f59ed585.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Sago Palm Hotel (Ocho Rios)](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/d2c7bac1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, individually furnished, desk - Sago Palm Hotel (Ocho Rios)](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/784ba83e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Suite | Premium bedding, in-room safe, individually furnished, desk - Sago Palm Hotel (Ocho Rios)](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/e231c8c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sago Palm Hotel creates a luxurious retreat in the heart of the city. Travelers can relax by the pool with a drink, book spa treatments including manicures, or dine at York Tavern for all three daily meals. The attentive staff consistently earns praise from guests. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £144 includes taxes & fees 13 Mar - 14 Mar ## Room options ### Check availability for these dates Tonight [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Signature Suite ![Signature Suite | Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/50a06904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer LED TV Premium bedding Blackout curtains - 3 bedrooms - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed ### View all photos for Main Queen ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/15df9da7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main Queen 9.4 Exceptional 20 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Main Twin Twin ![Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/e9c98c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main Twin Twin 8.0 Very good 4 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Main Deluxe King ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/c287fbea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main Deluxe King 9.2 Wonderful 5 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer LED TV Premium bedding Blackout curtains - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Main Deluxe Queen Junior Suite ![Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/b64e7e7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main Deluxe Queen Junior Suite ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer LED TV Blackout curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Main King ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/15df9da7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main King 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Westmoreland Town King ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/844337d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westmoreland Town King 10.0 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Westmoreland Town Queen ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/844337d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westmoreland Town Queen ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Westmoreland Cabana King ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/844337d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westmoreland Cabana King ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Westmoreland King Large ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/844337d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westmoreland King Large 8.8 Excellent 5 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Westmoreland Cabana Queen ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/90000000/89150000/89146200/89146175/844337d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westmoreland Cabana Queen ### Highlights Individually furnished Air conditioning Connecting rooms available LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Sago-Palm-Hotel.h89146175.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Sago-Palm-Hotel.h89146175.Hotel-Information) ## About the area Located in Ocho Rios, Sago Palm Hotel is in the city centre and near the beach. Ocho Rios Craft Market and LandMark Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunn's River Falls and Turtle River Park. Reggae Xplosion Museum and Shaw Park Botanical Gardens are also worth visiting. Rafting, boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. [Visit our Ocho Rios travel guide](https://www.expedia.co.uk/Ocho-Rios.dx553248635209673480) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.40949%2C-77.10443&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=egflcoZ6rywneqeaoIcVPb7FZAk=) 54 Main St, Ocho Rios ### What's nearby - ![Ocho Rios At Dawn](https://images.trvl-media.com/place/6078290/50b7c175-f6d9-4a73-8aac-233ea5545afd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Turtle Beach 6 min walk \- 0.3 miles - ![Pond turtle on a log. Gilchrist Blue Springs State Park, Florida, US](https://images.trvl-media.com/place/6241337/6652ac82-bc73-4d21-a423-b850bdb9bba5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Turtle River Park 7 min walk \- 0.4 miles - Ocho Rios Craft Market 3 min walk \- 0.2 miles - Ocho Rios Clock Tower 3 min walk \- 0.2 miles - Mahogany Beach 20 min walk \- 1.1 miles ### Getting around - Ocho Rios (OCJ-Ian Fleming Intl.) 22 min drive ### Restaurants - Boulangerie 5 min walk - KFC 4 min walk - MOMO @ Moon Palace Jamaica Grande 2 min walk - Mother\`s 3 min walk - Gondola 3 min walk ## About this property ### Sago Palm Hotel Luxury hotel near Dunn's River Falls Take advantage of a poolside bar, dry cleaning/laundry services and 2 bars at Sago Palm Hotel. Treat yourself to spa services, such as a facial, a body scrub or a body wrap. The on-site restaurant, York Tavern, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking - Cooked-to-order breakfast (surcharge), smoke-free property and outdoor furniture - Coworking spaces, wedding services and tour/ticket information - Guest reviews say great things about the helpful staff Room features All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Baths or showers, hairdryers and shampoo - 50-inch LED TVs with premium channels - Wardrobes/cupboards, a personal chef and daily housekeeping ## Similar properties ![4 outdoor pools, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/10000000/9030000/9022300/9022224/9d4196d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Jamaica – All Inclusive Ocho Rios - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,910 reviews £432 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=9022224&PinnedHotelID=9022224&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/8000000/7620000/7616700/7616611/31fda7e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hibiscus Lodge Ocho Rios - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 697 reviews £128 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=7616611&PinnedHotelID=7616611&HadPinnedHotel=true®ionId=-1&adults=2) ![6 bars/lounges, 2 swim-up bars, 2 poolside bars](https://images.trvl-media.com/lodging/2000000/1280000/1279900/1279854/66c77e86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Ocho Rios - All Inclusive Ocho Rios - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 2,796 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1279854&PinnedHotelID=1279854&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; Greek cuisine ](https://images.trvl-media.com/lodging/89000000/88320000/88313800/88313772/f9c18306.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sand And Tan Beach Hotel Ocho Rios - On private beach - Breakfast included - Spa - All-inclusive 7.8 Good 269 reviews £140 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=88313772&PinnedHotelID=88313772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/28000000/27380000/27374800/27374778/d1e9dfd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hillview at Mystic Ridge Ocho Rios - Pool - Spa - Parking included - Free Wi-Fi 7.4 Good 372 reviews £109 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=27374778&PinnedHotelID=27374778&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach](https://images.trvl-media.com/lodging/1000000/910000/903200/903195/9f10e103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fisherman's Point Resort Ocho Rios - Pool - Kitchen - Parking included - Free Wi-Fi 6.0 523 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=903195&PinnedHotelID=903195&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78180000/78175700/78175609/e3058c33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Beach Hotel Ocho Rios - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.2 Very good 249 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=78175609&PinnedHotelID=78175609&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/8000000/7230000/7229500/7229415/62c06ef9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive Runaway Bay - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 2,336 reviews £330 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=7229415&PinnedHotelID=7229415&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/13000000/12450000/12444100/12444016/8794f2af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pineapple Court Hotel Ocho Rios - Pool - Breakfast included - Spa - Parking included 7.8 Good 218 reviews £60 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12444016&PinnedHotelID=12444016&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/19000000/18330000/18326900/18326812/120cc534.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SandCastles Deluxe Beach Resort Ocho Rios - Pool - Kitchen - Washing machine - Dryer 7.2 Good 114 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=18326812&PinnedHotelID=18326812&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=89146175&PinnedHotelID=89146175&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89146175,9022224,7616611,1279854,88313772) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children - 2 bars/lounges - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - York Tavern ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business centre - Conference centre (2,000 square foot of space) - Coworking space ### Outdoors - Outdoor furniture - Pool loungers ### Spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 12 accessible parking spaces - Handrails in stairways (89 centimetre high) - Lever door handles - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with premium cable channels - Pay films ### Food and drink - Chef service - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Sago Palm Hotel have a pool? ### How much does it cost to stay at Sago Palm Hotel? ### Is Sago Palm Hotel pet-friendly? ### How much is parking at Sago Palm Hotel? ### What time is check-in at Sago Palm Hotel? ### What time is check-out at Sago Palm Hotel? ### Where is Sago Palm Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sago Palm Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 144 8 - Good 47 6 - Okay 17 4 - Poor 7 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Monica 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning ##### Monica Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Annmarie 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities My entire stay was amazing. The front desk team was very helpful and courteous special commendations to Patrice she greeted us when we arrived. The room was just as expected and clean. Bartender was knowledgeable. Will definitely recommend to others. ##### Annmarie Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Dennis 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I have a amazing time here for my birthday and the customer service was amazing would recommend it for a stay and the place was amazing clean and staff was great ##### Dennis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Brandon 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My fiancé and I had a great experience from check in to check out. Will be visiting again in the future. ##### Brandon Stayed 2 nights in Oct 2025 ### 4/10 Poor #### carol 1 Feb 2026 Disliked: Amenities First room was not what was expected. Room was tiny and no windows. Second room was bigger but too much noise from the club next door. Breakfast was poor . Housekeeping and front desk staff were polite. Pool is dirty. Overall hotel is not what what it portrayed to be. Needs major upgrades ![Breakfast not even a single fruit for the 9 days](https://a.travel-assets.com/ugc/hotel-reviews/119af8a1-b0bc-45af-9f23-5502b254e3c6-1769959900872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### carol Stayed 9 nights in Jan 2026 ### 6/10 Okay #### Don 3 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Clean hotel and room overall. Generally comfortable. However, when checking in the girl at the desk was rude and acted has if we were more of a troublesome as opposed to guest. Her attitude was prevalent when she said "checkkng in with 2...Now that's a PROBLEM..." ad the room was booked with one guest...even though through Expedia I modified the reservation and paid for an upgraded room. I won"t recommend and I won't be staying again. ##### Don Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Kimberlyn 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Small but cozy, staff was exceptional and the restaurant was a delight. Worth every penny. ##### Kimberlyn Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Karlene 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful, making us feel very welcome from the moment we arrived. Place is always clean and tidy. Breakfast is also on point. Once again Amazing stay. ##### Karlene Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Patrice 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very very nice. Clean, staff helpful and friendly, bar and breakfast were awesome. I will definitely stay here again. If you want more personalized service without the big resort feeling.. stay here. Security was priority for the guests. Sago Palm. The best!! ##### Patrice Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Khary 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I’ve got to say, this hotel has some seriously amazing staff who go above and beyond to make you feel welcome! The rooms and bedding were spotless, and their breakfast was so good, it felt like you were dining at a fancy restaurant! For the price, it was definitely worth every penny. ##### Khary Stayed 1 night in Sep 2025 ### 8/10 Good #### Keisha 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The.property is a hidden gem in the heart of Ocho Rios. My room was very clean and comfortable. The breakfast was very satisfying, and the staff was very pleasant. Truly a great find! ##### Keisha Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michelle 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and cozy with all the amenities I needed. The Staff was super nice and welcoming. I also had the pleasure of sharing Jackfruit, with Ms. Yolanda... which is my favorite fruit. The breakfast was on point every morning, thanks to Mr. Campbell. If you're looking for a hotel with a personal touch and a comfortable stay, don't hesitate, this is it! ##### Michelle Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Tracy-Ann 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the staff their were friendly and easy going ![](https://a.travel-assets.com/ugc/hotel-reviews/37da2b40-a967-4907-b4ec-52307317f864-1756613772291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tracy-Ann Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Arica 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was friendly … good service and clean! ##### Arica Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### KAREN 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The entire staff was very courteous, friendly and provided great customer service. Our check-in was quick and without issues, Rihanna was very pleasant and provided great customer service. Our room was very clean and neat, bathroom was spotless. The dining staff was really nice and the food was delicious, we enjoyed our breakfast each morning. The hotel is small, affordable and very homely. Our room was cleaned everyday and the housekeeper was very pleasant. Hue was our front desk staff at check-out and process was really quick and he provided great customer service. Miss. Stevenson was always on hand to provide assistance as needed, she is friendly and pleasant. ##### KAREN Stayed 4 nights in Nov 2025 ### 8/10 Good #### Eustace 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows. ##### Eustace Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### nicole 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful. ![](https://a.travel-assets.com/ugc/hotel-reviews/c7cc5f88-5a1a-4550-bb48-f8fd41ed1a74-1753888900662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/601068d1-63c7-438e-aab6-1e1b6540f95e-1753888901065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### nicole Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kevin 14 Jun 2025 Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location. ##### Kevin Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Karlene 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended. ##### Karlene Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### Leonita 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff go above and beyond to make you feel comfortable and welcome ##### Leonita Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Glenice 28 Jul 2025 Liked: Staff & service, property conditions & facilities Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️ ##### Glenice Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Samoya 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place the staff was amazing 🇯🇲💯 ##### Samoya Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jennifer 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel in Ochi Staff welcoming friendly, attended to our needs. ##### Jennifer Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Cargill 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is in generally good condition. The rooms are all well kept, with reliable AC. The customer service is very good with professional staff. ##### Cargill Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Cargill ST PATRICK 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has excellent customer service. The rooms were in good condition. 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