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Ocean Palms Resort

Photo gallery for Ocean Palms Resort

Featured image
On the beach
Outdoor pool
Outdoor pool
View from Room

Overview of Ocean Palms Resort

Ocean Palms Resort

3 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
14 James Avenue, Ocho Rios

Explore the area

  • Popular LocationOcho Rios Clock Tower4 min walk
  • Popular LocationMahogany Beach13 min walk
  • Popular LocationIsland Village17 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)17 min drive

Choose dates to view prices

About this area

Ocho Rios

Located in Ocho Rios, Ocean Palms Resort is on the beach. The area's natural beauty can be seen at Dunn's River Falls and Turtle River Park, while Dolphin Cove and Mystic Mountain are popular area attractions. Reggae Xplosion Museum and Prospect Plantation are also worth visiting.

What's nearby

  • Ocho Rios Clock Tower - 4 min walk
  • Ocho Rios Craft Park - 8 min walk
  • Turtle River Park - 13 min walk
  • Mahogany Beach - 13 min walk
  • Island Village - 17 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • Mother's - 4 min walk
  • Island Grill - 5 min walk
  • Almond Tree - 5 min walk
  • Miss T's Kitchen - 5 min walk
  • Mom’s - 6 min walk

About this property

Ocean Palms Resort

3-star hotel on the beach, near Mahogany Beach
This hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a meeting room and laundry facilities are on-site. All rooms are individually decorated and offer ceiling fans and safes. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find furnished balconies and showers.
Ocean Palms Resort offers 25 forms of air-conditioned accommodation with a safe and an iron/ironing board. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Outdoor space

  • Furnished balcony

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 5 for adults and USD 5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Ocean Palms Resort Ocho Rios
Ocean Palms Ocho Rios
Ocean Palms Resort Hotel
Ocean Palms Resort Ocho Rios
Ocean Palms Resort Hotel Ocho Rios

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 9 out of 33 reviews
5 - Excellent 27%
Rating 4 - Good. 11 out of 33 reviews
4 - Good 33%
Rating 3 - Okay. 8 out of 33 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 33 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 33 reviews
1 - Terrible 9%

4.0/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

3/5 Okay

Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This was my 2nd time visiting. My 1st visit was in January 2020. I had a wonderful experience then and loved the breathtaking ocean view and the price of the rooms were reasonable so it brought me back. This time it was a nightmare. I booked a room with a king size bed ( I was traveling with my husband) and when I arrive the front desk tells me she changed my room to double beds because it has a nicer view. Hmm ok weird. We’re there no other king size beds with a view in the hotel considering the hotel was practically empty due to Covid?! Then the room was a disaster. The tv didn’t work properly, the beds were uncomfortable as one of them even felt like it came off the hinges, the toilet ran all night, the AC made noise and it drowned out the sound of the ocean waves that I wanted to hear! There was no WiFi for my entire two night stay. They claimed it was all of Ocho Rios but ironically I was able to connect to a neighboring hotel’s WiFi (moon palace) next door. And there was no hot water!!! We showered In ice cold water for two days! The staff was notified! No one came to me and offered to change my room, give me a status update or nothing!!!!!!!! The only responded on Expedia after I reviewed my check in. Jamaican ppl need to work on their customer service skills because I notice it’s a trend on the island. There is so much lack of urgency. It would of been nice if they offered something such as free dinner etc to makeup for the inconvenience. Would not recommend here.
Stayed 2 nights in Sep 2020