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Reviews of Grand Hotel Ocean City Oceanfront

3 out of 5
Grand Hotel Ocean City Oceanfront
2100 N Baltimore Ave, Ocean City, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 1192 out of 2001 reviews" "
Rating 8 - Good. 513 out of 2001 reviews" "
Rating 6 - Okay. 185 out of 2001 reviews" "
Rating 4 - Poor. 70 out of 2001 reviews" "
Rating 2 - Terrible. 41 out of 2001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay the staff were friendly and very helpful The convenience of on site restaurants is a plus. Plenty of restaurant choices within walking distance. Board walk shops and beach just steps away! We will be returning!
Stayed 3 nights in Apr 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay but it can be very loud between rooms and the smell of weed ruins sitting on the balcony
Stayed 2 nights in Apr 2024
Response from Kyle on 1 May 2024
Thank you for your survey!

10/10 Excellent

Genien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at this hotel. The ocean view was beautiful. The indoor pool was fun in the same vicinity they have giant chess, giant connect 4, basketball and other games and vending machines. They have an ice cream store on one end and a pizza shop and arcade on the other end. Also a bar and grill restaurant and a 24 hour shop that sells coffee, baked goods, sandwiches, etc. The staff was friendly and personable and the hotel was clean. I would definitely go back.
Stayed 4 nights in Apr 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big. Clean. Nice.
Stayed 1 night in Apr 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Ray J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was uncooperative, it was rainy, cold& breezy therefore no beach time for me. But we did venture to the outlet & restaurants. Great relaxing weekend.
Stayed 2 nights in Apr 2024
Response from Bert on 29 Apr 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 2 nights in Mar 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family's go to hotel during our off season explorations.
Stayed 3 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Tash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice private hotel that is more affordable than the upscale chains.
Stayed 1 night in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front. Very accessible and easy to get to the beach. Great location.
Stayed 3 nights in Apr 2024
Response from Kyle on 27 Apr 2024
Thank you for your survey!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Check in was friendly and efficient, our room was neat and clean. The ocean view was amazing! We enjoyed the fact everything was on site,restaurants, shopping and coffee shop. We lov we d our first time in Ocean City
Stayed 2 nights in Apr 2024
Response from Bert on 26 Apr 2024
We are delighted to hear that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Chirag, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyle on 25 Apr 2024
Thank you for your survey!

10/10 Excellent

Roudah

Stayed 1 night in Apr 2024
Response from Kyle on 24 Apr 2024
Thank you for your survey!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. Clean and quiet. They have 3 restaurants on premises . My only compliant is the pillows, they were too thick for me. But i would absolutely stay there again.
Stayed 3 nights in Apr 2024
Response from Kyle on 23 Apr 2024
Thank you for your survey!

10/10 Excellent

Tarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice ocean view. Only flaw is if you can smell smoke seeping from someone smoking from the balcony beside you. It seeps in from the cracks of the sliding door.
Stayed 3 nights in Apr 2024
Response from Kyle on 22 Apr 2024
Thank you for your survey!

10/10 Excellent

shehalla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean room, beautiful balcony view, great breakfast at on site restaurant & friendly staff
Stayed 2 nights in Apr 2024
Response from Kyle on 22 Apr 2024
Thank you for your survey!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyler did great job checking me in.
Stayed 2 nights in Apr 2024
Response from Kyle on 22 Apr 2024
Thank you for your survey!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process went smoothly and staff were nice and welcoming. Plan to book a room here in the future!
Stayed 1 night in Apr 2024
Response from Kyle on 22 Apr 2024
Thank you for your survey!

6/10 Okay

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Pot smoke in the building was terrible. Plumbing in need of improvement, floors were dirty. It’s not what it use to be.
Stayed 5 nights in Apr 2024
Response from Kyle on 22 Apr 2024
Thank you for your survey!

10/10 Excellent

Robert, Middle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your have a view of the broadwalk and beach ⛱️
Stayed 4 nights in Apr 2024
Response from Kyle on 20 Apr 2024
Thank you for your survey!

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 3 night stay pre season April 2024 on 10th floor partial ocean view balcony...amazing!!! Chilly, yes, of course so bring your wetsuit! The only negative for us was all the cops parking in the hotel spots closest to hotel doors when, in our opinion, they should only park across the street in the parking garage where we had to park & walk...no big deal for us but for those with lots of kids & stuff it could be annoying. We counted over a dozen cop cars in the lot that did not move the entire 4 days we were there.
Stayed 2 nights in Apr 2024
Response from Bert on 18 Apr 2024
Thank you for your recent stay with us at the Grand Hotel. We completely understand about the parking situation with the police but who can we call... the police. We hope that you will visit us again soon.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a little hard to sleep comfortable but other than the bed it was the best trip me and my boyfriend ever took
Stayed 3 nights in Apr 2024
Response from Kyle on 18 Apr 2024
Thank you for your survey!

6/10 Okay

Terrell

Travelled with family
Disliked: Cleanliness
It was the off season but it was just ok
Stayed 1 night in Apr 2024
Response from Bert on 17 Apr 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend!!!!
Stayed 2 nights in Apr 2024
Response from Kyle on 17 Apr 2024
Thank you for your survey!

10/10 Excellent

Eileen C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for private event☹️. Bar food was good n Bartender was very friendly n made good drinks😊.
Stayed 1 night in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing weekend the room was nice and it was clean the bed was comfortable the bathroom was a little small but adequate we had an ocean view if I had one neg thing to say the room keys did not work all the time,and I let the front desk know. I will come back
Stayed 2 nights in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, you technically dont even need to leave the resort but its right on the board walk if you do. My room was clean, and I can confirm that the room was cleaned and the sheets were replaced without asking.
Stayed 2 nights in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, staff and location to convention center
Stayed 2 nights in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

6/10 Okay

Diane

Stayed 1 night in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

6/10 Okay

LaTorria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyle on 16 Apr 2024
Thank you for your survey!

8/10 Good

Paige Ladybug, Gambrills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home. Our regular vacation spot in OC. Very convenient to beach and shops. We’ve got 4 little sons we travel with and it’s got everything they need! Only complaint, beds aren’t comfortable and they don’t supply anything in the kitchenette area, such as a mini dishwashing liquid or sponge. Something like that would be perfect!
Stayed 3 nights in Apr 2024
Response from Kyle on 13 Apr 2024
Thank you for your survey!

10/10 Excellent

Bobbie Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was short but was very accommodating. Loved the view and very clean. Rooms were quiet and pool was clean! Service desk employees were very nice as well!!
Stayed 1 night in Mar 2024
Response from Kyle on 11 Apr 2024
Thank you for your survey!

10/10 Excellent

Franklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well appointed,
Stayed 3 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

8/10 Good

Tracey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that really stood out was how thin the walls are. You could hear everything from other rooms, the hallway and the wind with furniture moving around.
Stayed 2 nights in Mar 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Melina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Ashely

Stayed 3 nights in Apr 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Moriah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first experience in ocean city, it was an amazing hotel! The arcade games, pools and saunas, and the eating options within and throughout the area was top tier. My only complaint is the room service; We did have to call a few times for toilet paper. But other than that, it was an amazing experience. Will book again!!
Stayed 4 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Doris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff and everyone was very friendly! E really enjoyed our stay will be booking again!!
Stayed 2 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and staff was very nice a d helpful
Stayed 3 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

Antoneek

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Had a great stay
Stayed 1 night in Mar 2024
Response from Kyle on 9 Apr 2024
Thank you for your survey!

10/10 Excellent

Aamir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and close to the boardwalk. Great dining options
Stayed 1 night in Apr 2024
Response from Kyle on 9 Apr 2024
Thank you for your survey!

10/10 Excellent

Matima

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2024
Response from Kyle on 10 Apr 2024
Thank you for your survey!

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 4 nights in Mar 2024
Response from Kyle on 9 Apr 2024
Thank you for your survey!

10/10 Excellent

Jaella

Travelled with family
Hassle free
Stayed 1 night in Apr 2024
Response from Kyle on 7 Apr 2024
Thank you for your survey!

8/10 Good

Jason

Stayed 1 night in Apr 2024
Response from Kyle on 27 Apr 2024
Thank you for your survey!