Lobby sitting area

Reviews of Bonita Beach Hotel

2 out of 5
Bonita Beach Hotel
8100 Coastal Hwy, Ocean City, MD

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1086 reviews" "
Rating 8 - Good. 360 out of 1086 reviews" "
Rating 6 - Okay. 145 out of 1086 reviews" "
Rating 4 - Poor. 78 out of 1086 reviews" "
Rating 2 - Terrible. 77 out of 1086 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value and amenities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Hello Michelle, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here along with our many amenities. Your feedback is appreciated and we look forward to having you again in the near future.

8/10 Good

Keyona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk when we checked in was very friendly and welcoming. The rooms are outdated and all the channels on the TV didn't work (we weren't there to lay in the room all day and surf the TV, so it was fine with me lol), but the room was clean and comfortable, and it served its purpose for the night.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2 Apr 2024
Hello Keyona, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your stay and that our staff provided excellent service. Our maintenance team will look into your concerns regarding the TV's not working in your room. Your feedback is appreciated and we hope to have you again soon!

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Bethany, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great place to stay close to beach and nice staff. Everything was looked after that we asked about. Nice place to stay.
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Hello Mark, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

Cherie

Liked: Property conditions & facilities
N/a
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Hello Cherie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 Okay

Alicen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Hello Alicen, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again in the near future for a much-improved experience. Safe travels!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Would stay again
Stayed 4 nights in Sep 2023
Response from Hotel Management on 8 Dec 2023
Hello Kathryn, thank you for your review and kind words. We can't wait to have you again in the near future. Safe travels!

10/10 Excellent

Celia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel, our only complaint is that the pool was too cold to swim in, we thought it would be warmer.
Stayed 2 nights in Oct 2023
Response from Hotel Management on 23 Oct 2023
Hello Celia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool could be warmer
Stayed 2 nights in Oct 2023
Response from Hotel Management on 23 Oct 2023
Hello Elaine, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 Good

David, Greensburg

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Hotel Management on 23 Oct 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. We hope to have you again soon. Safe travels!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and the staff is very pleasant.
Stayed 4 nights in Oct 2023
Response from Hotel Management on 18 Oct 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback and we hope to have you again soon. Safe travels!

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and knowledgeable staff.Daily room service. Close to everything. They have a very strict non smoking policy of which we very much liked.will definitely be back.
Stayed 2 nights in Oct 2023
Response from Hotel Management on 16 Oct 2023
Hello Randolph, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service all around. Your kind words are appreciated and we hope to have you again soon. Safe travels!

8/10 Good

Colleen

Stayed 2 nights in Oct 2023
Response from Hotel Management on 6 Nov 2023
Hello Colleen, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon!

6/10 Okay

anthony

Liked: Cleanliness, staff & service
Rooms need updating.
Stayed 3 nights in Oct 2023
Response from Hotel Management on 16 Oct 2023
Hello Anthony, thank you for taking the time to leave a review on your recent stay with us. Your comments regarding updates have been duly noted as we strive to enhance our guest experience. Thank you for your feedback and we hope to have you again soon!

4/10 Poor

cheyenne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My stay.
Water leaking in my room and hallways, strong mold smell in my room I honestly should of got a refund back for my weekend stay
Stayed 2 nights in Oct 2023
Response from Hotel Management on 16 Oct 2023
Hello Cheyenne, thank you for taking the time to leave a review on your recent stay with us. We apologize for not meeting your full expectations during your time here. Our maintenance and housekeeping teams are taking your feedback seriously, and they are investigating the source of these problems to ensure they are promptly resolved. We hope to have you again in the future for a more well-rounded stay.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on 12 Oct 2023
Hello Cynthia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all of your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel TLC-Rude Lady
We have stayed at this hotel a few times. It isn't bad for the cost of the stay. Beds are not comfy, needs TLC throughout the building. Cleaning staff friendly, front counter in the most part is nice. However, this time we did experience a very rude person. We booked with hotels. com have use them many times even with this Hotel. As we arrived the balance owe wasn't correct, I tried to show the women who wouldn't look at my receipt told me I went through a third party, was nasty and didn't want to even try to work out why their computer had us owing more. She gave us an 800 number told us to go ahead and call they will tell us the same thing she is telling us and using Hotels.com may be the problem. I called to get a price booking direct and the cost was the same as Hotels.com. We have never had this problem before with booking. com. She handle it in an unprofessional manner. We paid what she would only accept went to our room the keys did not work, we had to go back to her and told her the keys did not work she asked did a red or green light came on we said no Nothing came on. She told this maintenance worker to go up and check the keys and once you get the door open see what the problem is. We followed him up to the room the keys didn't work! He left us in the hallway went to get tools and came back to fix the problem as we stood there for a while waiting to enter the room. He did apologize, but we were at the point to go back to her and request another room.
Stayed 4 nights in Oct 2023
Response from Hotel Management on 12 Oct 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. Your continued support throughout the years is greatly appreciated as we value your business. We apologize for any miscommunication or confusion regarding your reservation. We will coordinate with our staff to ensure quality service is provided and that all questions asked by our staff are handled promptly. In addition, we apologize for any inconvenience regarding the keys not working properly. We will address this with our maintenance team to make sure this does not occur in the future. We aim to provide a comfortable and hassle-free experience for all our guests, and it's disappointing that we fell short during your stay. Your feedback will assist us in making the necessary improvements, and we hope to have the opportunity to provide you with a better experience on your next visit.

8/10 Good

Kathy

Travelled with partner
Liked: Staff & service
This is an older hotel, so some of the amenities are lacking, and there were a few maintenance issue with the room. The hotel staff however was fantastic. We interacted with multiple people members of the staff while there, and they were quick to try to resolve issues. Everyone had a great attitude and was very helpful. Hotel felt safe and quiet.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 11 Oct 2023
Hello Kathy, thank you for taking the time to leave a review on your recent stay with us. Our team strives to create a positive and welcoming environment for all our guests, and it's wonderful to know that they were able to assist you during your stay. We apologize for any maintenance issues you encountered in your room. Rest assured, your comments will be shared with our maintenance team to address and resolve any concerns promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Management on 10 Oct 2023
Hello Donovan, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback is appreciated and we hope to have you again soon. Safe travels!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute older hotel but we’ll kept and clean and friendly staff
Stayed 1 night in Oct 2023
Response from Hotel Management on 10 Oct 2023
Hello Donna, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon. Safe travels!

2/10 Terrible

jessica

Stayed 2 nights in Sep 2023
Response from Hotel Management on 6 Oct 2023
Hello Jessica, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Management on 6 Oct 2023
Hello Henry, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was excellent and we were close to the things we wanted to see. The bed pillows, linens, and towels could have been nicer. The pillows were like sleeping on 2 rock hard pancakes and not comfortable at all. The A/C also needs a tune up as it runs super loudly.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 5 Oct 2023
Hello Karen, thank you for taking the time to leave a review on your recent stay with us. We're delighted to hear that you found our location excellent and convenient for your plans. However, we want to extend our apologies for the issues you encountered with the pillows, linens, towels, and the A/C unit. We take your comments seriously and will review the quality of our bedding and towels to ensure a more comfortable stay for our guests. Additionally, we will address the A/C unit to ensure it operates more quietly and efficiently. Your feedback is greatly appreciated and we hope to have you again in the near future for an even better experience.

8/10 Good

Melisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really good for the price.
Stayed 1 night in Oct 2023
Response from Hotel Management on 4 Oct 2023
Hello Melisa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon. Safe travels!

6/10 Okay

Holly

Was okay
Place could use some updating. Dingy and wallpaper peeling. Needs a toaster or breakfast area.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 4 Oct 2023
Hello Holly, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback regarding updates to the hotel. Your feedback will be taken into consideration as we actively look to find ways to enhance our guest experience. We hope to have you again soon for an even better stay. Safe travels!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll come back!
In town for a Ocean's Calling Music Fest--totally enjoyed our stay! Room was clean and comfortable, property was easily accessible, plenty of food and entertainment within walking distance. Our room had the ocean view balcony which was BEAUTIFUL for the sunrise. The AC was cold, the water was hot, the sheets were clean and the staff was very kind!! I'll stay here again!
Stayed 3 nights in Sep 2023
Response from Hotel Management on 4 Oct 2023
Hello Douglas, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had a memorable experience with us and that our amenities served you well. Thank you for your kind words and we can't wait to have you again in the near future. Safe travels!

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and outdated but clean. Very quiet, nice balcony, great beds. Lots of amenities although we didn’t have time to use them.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 3 Oct 2023
Hello Vanessa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience with us and that our location and rooms provided both peacefulness and comfort. We hope to have you again in the future for an even better experience and so you can also enjoy our many amenities. Safe travels!

6/10 Okay

Shandi

Travelled with partner
Average accommodations, could us some updates.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 3 Oct 2023
Hello Shandi, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback as we always work to enhance our guest experience. We will take your feedback into consideration in the near future. We hope to have you again in the future for an even better stay. Safe travels!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Hotel Management on 3 Oct 2023
Hello Jeffrey, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 Okay

Christian

Stayed 2 nights in Sep 2023
Response from Hotel Management on 23 Oct 2023
Hello Christian, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations and we apologize for not meeting all of your needs. We hope to have you again in the near future for a much-improved experience. Safe travel!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay Here!
Worst guest services I have ever experienced, and I travel for work.
Stayed 1 night in Sep 2023
Response from Hotel Management on 2 Oct 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. We are so sorry that we fell below your expectations during your time here. Your feedback is appreciated and we will use it to improve our services. We hope to have you again in the future for a more positive experience. Safe travels!

4/10 Poor

Robert

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Overall displeased , the hotel was hot coming in , pool was not clean enough, the rooms were average and outlets were outdated couldn’t recharge my phone kept falling out of the power socket No cable tv only few channels, cheap on bathrooms products , soap , shampoo and conditioner..kitchen sink got clogged up and so did the toilet as well And no dishwasher to clean the dishes average fridge and microwave so ya my experience was not so great.. the views were ok beds where ok walking to the beach was convenient.. my overall rating is 2 out of 5 stars
Stayed 2 nights in Sep 2023
Response from Hotel Management on 26 Sept 2023
Hello Robert, thank you for taking the time to leave a review on your recent stay with us. We deeply regret that you found the hotel to be uncomfortably warm upon arrival. We will review our cooling systems to ensure a more pleasant environment for our guests in the future. We also apologize for the state of the pool and the cleanliness of your room. Maintaining a clean and enjoyable experience for our guests is a top priority, and we will address these issues with our housekeeping and maintenance teams to prevent future occurrences. Our maintenance team will also look into your concerns regarding the outlets and bathroom. Your feedback is invaluable to us, and we are committed to making improvements based on your comments. We hope you might consider giving us another opportunity to provide you with a better experience in the future.

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Sep 2023
Response from Hotel Management on 27 Sept 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again for a more positive experience.

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Management on 26 Sept 2023
Hello Betty, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. We hope to have you again in the future!

10/10 Excellent

Megan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our stay was excellent- we arrived a couple hours early and they had a room ready and allowed us to check in early which was wonderful! The room was clean, pool was clean and well kept as was the hotel as a whole. The only MINOR complaint I have is that our room wasn’t cleaned or replenished of supplies (towels, toilet paper, beds made, etc.) during the 3 days that we were there. Otherwise it was PERFECT! Highly recommend staying here both on and off season!
Stayed 2 nights in Sep 2023
Response from Hotel Management on 25 Sept 2023
Hello Megan, thank you for sharing your feedback about your recent stay. We're delighted to hear that you had an excellent experience with us. We appreciate your recommendation and value your positive comments. However, we apologize for any inconvenience regarding our housekeeping policies and procedures. We look forward to having you again in the future. Safe travels!

8/10 Good

Bakary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 4 nights in Aug 2023
Response from Hotel Management on 25 Sept 2023
Hello Bakary, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again in the near future!

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Management on 25 Sept 2023
Hello Keith, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again in the near future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita Beach Hotel comfortable
A little more comfortable than anticipated. A nice stay on the whole.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 25 Sept 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our hotel provided a great level of comfort. Thank you for your support and we hope to have you again in the near future!

6/10 Okay

Ebelin

Travelled with family
Pool was smaller then expected, view soso
Stayed 1 night in Sep 2023
Response from Hotel Management on 22 Sept 2023
Hello Ebelin, thank you for taking the time to leave a review on your recent stay with us. We appreciate your comments about the pool and the view. We understand that guest expectations can vary, and we apologize if these aspects did not meet your expectations. We value your input, and we will consider your feedback as we work to enhance the guest experience in the future.

6/10 Okay

Ernest

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Management on 22 Sept 2023
Hello Ernest, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again soon for a more positive experience.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Management on 22 Sept 2023
Hello Scott, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again soon!

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and dirty
Stayed 2 nights in Aug 2023
Response from Hotel Management on 21 Sept 2023
Hello Jason, thank you for taking the time to leave a review on your recent stay with us. We are sorry that we did not meet your expectations during your time here. In addition, we apologize for any cleanliness issues you may have encountered. We will coordinate with our housekeeping staff to ensure a more comfortable environment for our guests. Thank you for your feedback and we hope to have you again in the future for a more positive experience.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Walk to the nearby the beach
Very short distance to the beach. Take your gear and enjoy the gorgeous day. Fitness center dated. Hotel pool not the best. Staff were courteous and helpful.
Stayed 2 nights in Jul 2023
Response from Hotel Management on 19 Sept 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. We are glad you enjoyed the hotel's location and that our staff provided excellent service. However, we apologize that our pool and fitness center did not meet your expectations. We appreciate all forms of feedback to improve our services. We hope to have you again in the future for an even better experience.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll give it five stars….
Stayed 1 night in Sep 2023
Response from Hotel Management on 18 Sept 2023
Hello Terry, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time with us. Thank you for your support and we hope to have you again in the future!

8/10 Good

Cassandra

Travelled with partner
Liked: Staff & service, amenities
The staff was pleasant and the facility smelled very clean.The rooms are out dated and need improvement. The air vent, walls and the area around them were extremely dusty.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 18 Sept 2023
Hello Cassandra, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback as well as for what we can improve upon. We hope to have you again in the future for an even better experience.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice an make you feel welcome an the place is clean an its very nice. We took our son who is 1 years old an they accommodate if you need a crib an the place is very nice.i would definitely go back there again on vacation.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 18 Sept 2023
Hello Ashley, thank you for taking the time to leave a review on your recent stay with us. We are so glad that you enjoyed your time here and that our staff was able to accommodate all your needs. Thank you for your support and we hope to have you again in the future!

6/10 Okay

Barbara Henderson

Travelled with family
Stayed 1 night in Sep 2023
Response from Hotel Management on 18 Sept 2023
Hello Barbara, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet all of your expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful. I didn't like that the room was 90 degrees upon entering and the hallway to our room and throughout the property including the elevator was 100 degrees. Room was very clean. I would stay here again.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 13 Sept 2023
Hello Deborah, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. We will coordinate with our maintenance team to work on the A/C. We apologize if this was an inconvenience during your stay. Thank you for your honest feedback and we hope to have you again soon!

10/10 Excellent

Dijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.Staff are great,The hotel is on great spot
Stayed 5 nights in Aug 2023
Response from Hotel Management on 13 Sept 2023
Hello Dijana, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Thank you for your support and we hope to have you again in the future!

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities
I just feel comfortable being there,the only thing was the pool water to cloudy,and I like a pool with sunshine,but that's me.
Stayed 7 nights in Aug 2023
Response from Hotel Management on 13 Sept 2023
Hello Catina, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that you feel a great amount of comfort during your stay. Thank you for your feedback regarding the pool. Again, thank you for the time to leave a review and we hope to have you again in the future. Safe travels!