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Reviews of Hotel Veracruz

2.5 out of 5
Hotel Veracruz
Calzada Héroes de Chapultepec #1020, Oaxaca, OAX

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 108 reviews" "
Rating 8 - Good. 51 out of 108 reviews" "
Rating 6 - Okay. 8 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The staff were friendly and helpful.
Stayed 5 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta poner toallas de Mano y poner un extra papel higienico. Y dos botellas de agua.
Stayed 8 nights in Jul 2023

10/10 Excellent

Mariano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good place
Stayed 1 night in Mar 2023

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable. Cuartos amplios y limpios. Conveniente ubicación sí se llega a Oaxaca por autobus. Estacion a un lado.

8/10 Good

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Estuvo muy bien solo una noche un poco incomoda por unos vecinos, pero muy agradables nos sentimos como en casa y todo a la mano
Stayed 5 nights in Nov 2022

6/10 Okay

Steve

Travelled with partner
Good location if you are just overnight driving Great secure parking
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/a. Stayed only to catch ADO bus. Excellent location
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly good
This is a very nice hotel, except for two things that could be improved. We had a room with two full sized beds and neither one was really comfortable. The other thing is that I tried twice, for over five minutes, to get hot water from the shower and never succeeded. Otherwise the hotel is is nice, and located near the bus station and a number of good places to eat. The service is also friendly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel perfectly fine and serviceable. Very good service. Minimal amenities and somewhat noisy/bustling but otherwise overall pleasant experience.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great location: bus station next door and tacos across the street. Also the in-house restaurant is great
Stayed 2 nights in Feb 2019
Response from Hotel Veracruz on 2 Mar 2019
Agradecemos su preferencia.

10/10 Excellent

Verified traveller

Very nice people helpful staff. Would recommend this hotel to everyone.
Stayed 2 nights in Dec 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service
This hotel is very convenient for the bus station, right outside, but nearly all the rooms have Windows inside the passageways, we were able to get a front room window, which suited us but of course it was very noisy overlooking the main road, the restaurant was nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was grea! Easy registration and check out.
Stayed 3 nights in Dec 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a weary traveller!
Great location for travelling, right next to the bus terminal - I stopped here for a few hours sleep between a 10 hour bus ride and a long flight home. The hotel let me into my room quickly at 2am in the morning and the room was large, clean and quiet and the bed was very comfortable. Recommended.
Stayed 1 night in Nov 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel right next to ADO station
I stayed for 2 nights mainly due to its proximity of 1 minute walk to the ADO station. To my surprise, this hotel with mainly local customers are very well maintained with decent crowd of customers. The receptionists don't speak English but they were helpful. Check in was fast as I prepaid for it. The room was spotless clean and serviced daily. I stayed at Room 206 which is a far end corner room with a window facing the back road. I think this is the best room. Wifi was fast and accessible from the room. Some of the room are front road facing or with window facing the corridor inside the hotel. These room may not be desirable. The hotel provides baggage storage so that I was able to take a day tour on check out day and then rest in the hotel lobby till my night bus departed. There are a couple of supermarkets around the hotel. But it takes about 15-20 minute walk to the centro. So it depends on what is convenient to you.

8/10 Good

Jose, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable comfort
Hotel is good value : 25 minute walk from Zocalo.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a but loud.
Stayed for Day of The Dead. Right off the bus terminal for ADO. 10 minutes from the town center and they provide tours to all the major sites. Being next to the bus terminal it can get loud. That's our only complaint.

8/10 Good

Crescencio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2024

8/10 Good

Zulykey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación para cuando llegas en la noche d ela central de autobuses es la ideal. La habitación estaba amplia y limpia. Sólo si se escucha mucho ruido de otras habitaciones o del pasillo.
Stayed 1 night in Dec 2023

8/10 Good

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo bien y de acuerdo al precio-calidad se realizaban trabajos de mtto. con ruido molesto y atender las instalaciones hidráulicas ayudaría
Stayed 1 night in Dec 2023

10/10 Excellent

ARIADNA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper limpio, el restaurante es increíblemente rico, está a la vuelta del ADO, todo muy muy excelente, voy a regresar
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Liked: Amenities
Great hotel. Very clean, staff are very nice. We arrived 3am on the ADO bus and there was someone there to check us in when we arrived. Highly recommend this as an option close to the bus station, or for a stay in the city. Nice neighbourhood to walk through nearby.
Stayed 1 night in Oct 2023

10/10 Excellent

Edith

Liked: Staff & service, property conditions & facilities
Gracias excelente servivio
Stayed 2 nights in Sep 2023

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniente
Excelente restaurante. Cerca del centro y central de camiones.
Stayed 1 night in Sep 2023

10/10 Excellent

HERNAN, DF

Liked: Cleanliness, staff & service
buena ubicación
Stayed 3 nights in Aug 2023

2/10 Terrible

Sayra luz

Stayed 6 nights in Aug 2023

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación.
Stayed 1 night in Jul 2023

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Qué es de mucha confianza
Stayed 1 night in May 2023

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Buen servicio
Stayed 1 night in Jan 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos solo 1 noche
Estuvimos solo una noche, tuvimos lo necesario, muy buena regadera, cerca del centro, solo que como está al lado de la estación de autobuses, se escucha bastante.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2022

2/10 Terrible

Mayra Antonieta

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
entiendo que no pueden controlar quienes se hospedan ,pero a media madrigada un grupo de varones llego al piso en el que estaba hospedada, haciendo mucho ruido, jalando muebles y cerrando puertas sin la mas minima consideracion para quienes estabamos descansando, en esa misma habitación se podia escuchar como roncaba a un volumen altisimo el señor alojado ahí La factura nunca fue enviada en tiempo y forma como se solicitaba a pesar de haber pagado por adelantado .

8/10 Good

Humberto Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

YOLANDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general
Bien en general. algo complicado prender la TV. El sistema de cable no tiene los canales deportivos. El restaurante Excelente. El cuarto y el baño muy bien, cómodo, limpio. Falta alguna luz en el espejo junto al closet. en lo general muy bien.
En el restaurante del Hotel, enfrijoladas con tasajo muy ricas y muy buen café
Stayed 1 night in Sep 2022

10/10 Excellent

Mercedes

Stayed 1 night in Aug 2022

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para viaje familiares
Es un excelente hotel para viaje familiar. El servicio es muy bueno y la limpieza tambien. Todos en general son amables
Stayed 3 nights in Aug 2022

8/10 Good

JOSE DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Martin Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable.
Fue una estancia cómoda, el personal muy gentil. Las instalaciones muy limpias. Las camas fueron cómodas para nuestro gusto.
Stayed 3 nights in May 2022

6/10 Okay

Friné

Travelled with family, Business traveller
Disliked: Cleanliness
Limpieza
Stayed 1 night in Mar 2022

8/10 Good

Fernando

Stayed 1 night in Mar 2022

8/10 Good

Arnulfo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fue limpio y tranquilo excepto que en la entrada estan remodelando. La comida buena. Hubo manifestacion enfrente del Hotel entonces no pudimos estacionar en el hotel pero a lado esta el estacionamento de ADO entonces dejamos el carro alli. Seria bueno tener un acuerdo con ADO por este tipo de ocurrencia.
Stayed 1 night in Mar 2022

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2022

10/10 Excellent

Cesar Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

SANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífico!
Es un hotel muy agradable, limpio y con personas serviciales. Tiene varias amenidades: Esta a un lado de la Terminal de Autobuses Tiene servicio de Comedor Tiene servicio de Tours Se encuentra cerca de una vía principal
Stayed 2 nights in Oct 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Why is there no English translation in Expedia.MX . I can't do reviews from my Cdn Acct??? The hotel is fine. I had a problem checking in using both my Credit and Debit cards whiched both worked fine literally 15mins later at the ATM and getting an ADO Bus ticket. The hotel is a hollow square with ceramic flooring. My room had windows on the inner corridor, so between early departures rolling their bags out and talking at 530am... and cleaners chating at 8am...a late sleep was impossible. The staff were very nice, the room was very clean, internet and cable tv were great! The restaurant was nice but service is very slow. Location by the ADO terminal is awesome, but they want a full nights payment for late check-out after 1pm, ridiculous, though they will stow your bags for you. I'd recommend for a 1 night stay to get in/out of Oaxaca, but longer, there are very competitive options.
Stayed 4 nights in Nov 2021

8/10 Good

Jesús

Stayed 1 night in Oct 2021

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Tuvimos buena atención a pesar de llegar en la madrugada, habitaciones, cómodas, limpias, la ubicación del hotel cerca de la terminal de autobuses nos ahorro dolores de cabeza de tener a esa hora, que encontrar como trasladarnos.
Stayed 1 night in Oct 2021