Not sure how much one should excuse due to Corona, but this hotel has definetly gone too far. No heating in communal areas, everyone sat with their jackets on in the breakfast area. They don't have a breakfastbuffet, you can just order from the staff - you can't see what you are getting = more spoils, it takes forever, and when you get the food it's lukewarm at best. The rooms were ok, standard, and the staff ok. Very strange was that they did not have english-speaking staff at the front counter - a 4-star hotel!!!???