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"Excellent"

"The breakfast was very good everything was very clean and workers very helpful . I recommend this place "

"The air conditioning kept giving out and had maintenance come in 3 times.. Nothing worse than having maintenance come in, in a vacation and then never got fixed. It was until I went down stairs to the main office did they decide to change my room. The sink in the new room would take for ever to drain. This place needs an over haul. It's not what it used to be. "

"Everything was very good very nice people. The only thing is the restaurant too expensive for the class of food."

"Beautiful property. Clean room. However its a bit Overpriced for what you get. They tried to overcharge me for the "hotel fee" immediately upon check in. Just be prepared to over pay for everything and be hounded over and over by relentless vendors when you're relaxing on the beach. The town of Puerto Peñasco is in rough shape, and reminded me of the dirty sketchy side streets of ghetto Tijuana. But hey.. it's Mexico "

"One of the spots 2 stay in Rocky Point, always looking forward to staying here."

"This was our second time staying in Pueblo Bonito and we came back because it’s always an amazing experience. Staff is amazing especially waiters in restaurants already recognized my kids and knew what they wanted to drink. Our room was upgraded to a suite and we had the best experience ever. "

"Third time I stay at RIU and always amazing. Staff is friendly, every area in the hotel is clean and the food is delicius. For me and my family is the best hotel in Mazatlan!!"

"This hotel is outdated and needs a good renovation. Water from the shower was all over the room bathroom (Even with the door closed), drain was half blocked so a pool on the shower was created. Floors were full of scratches and trims were all broken or damaged. Bed was OK They provide a bare minimum of bathroom amenities (be prepared to bring your own stuff) Hotel is well located but seems like they dont care about guests complaints."