Title: The Palms Resort of Mazatlan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180011&destination=Mazatl%C3%A1n%2C+Sinaloa%2C+Mexico&selected=9117&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Palms Resort of Mazatlan Travelers soak up sunshine during the day at The Palms Resort of Mazatlan, then enjoy sunset cocktails, rejuvenating massages, or join beach volleyball games. ## Photo gallery for The Palms Resort of Mazatlan ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers - The Palms Resort of Mazatlan (Mazatlán)](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/1d5d5680.jpg?impolicy=resizecrop&rw=598&ra=fit) ![On the beach, beach volleyball - The Palms Resort of Mazatlan (Mazatlán)](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/5e32f804.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers - The Palms Resort of Mazatlan (Mazatlán)](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/a0544a9a_edited_10d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Palms Resort of Mazatlan (Mazatlán)](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/376616a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Palms Resort of Mazatlan (Mazatlán)](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/3eca146f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Palms Resort sits near Cerritos Beach and the lively Malecón in Mazatlan. Visitors enjoy the beachfront location where they can relax in the sun, cool off at the swim-up bar, or treat themselves to massage services at the spa. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Air-conditioning £62 includes taxes & fees 29 Apr - 30 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Suite, Ocean View ![Suite, Ocean View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/9b3d1b27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View 8.6 Excellent 19 reviews - Ocean view - 7190 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Superior Room, 1 Queen Bed, Ocean View ![Superior Room, 1 Queen Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/a607e817.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Ocean View 8.8 Excellent 40 reviews - Ocean view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed, City View ![Superior Room, 1 Queen Bed, City View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/8df9c909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, City View 9.2 Wonderful 20 reviews - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, City View ![Standard Room, 2 Double Beds, City View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/1c5bf088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, City View 8.6 Excellent 48 reviews - City view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Ocean View ![Standard Room, 2 Double Beds, Ocean View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/9200/9117/b0afdeb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View 8.4 Very good 58 reviews - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Suite, 2 Queen Beds | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22960000/22950100/22950030/a67826ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Mazatlan Beach by IHG Mazatlán - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,007 reviews £61 includes taxes & fees 6 May - 7 May [](https://www.expedia.co.uk/Mazatlan-Hotels-Garner-Hotel-Mazatlan-Beach-By-IHG.h22950030.Hotel-Information?chkin=2026-5-6&chkout=2026-5-7&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=fa61a35c-e2a8-4cb8-87d8-431858afbdd7&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/565400/565362/da9df5d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunvivia by Fiesta Americana Mazatlan Zona Dorada - 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All Inclusive Mazatlán - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 53 reviews £515 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Luxury-Villas-Spa-All-Inclusive.h2787624.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=fa61a35c-e2a8-4cb8-87d8-431858afbdd7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-The-Palms-Resort-Of-Mazatlan.h9117.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-The-Palms-Resort-Of-Mazatlan.h9117.Hotel-Information) ## About the area Located in Zona Dorada, a neighbourhood in Mazatlán, The Palms Resort of Mazatlan is in the entertainment district and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Witches Beach. Don't miss out on a visit to Mazatlán Aquarium. [Visit our Mazatlán travel guide](https://www.expedia.co.uk/Mazatlan.dx180011) [View more Resorts in Mazatlán](https://www.expedia.co.uk/Mazatlan-Hotel-Resorts.d180011-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.25573%2C-106.45945&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RnkRfPEURZqzkLhSgtR98I-cfHQ=) Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110 ### What's nearby - ![panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa ](https://images.trvl-media.com/place/633453301057798144/2a683ad9-9ac9-44fd-b51b-9c2640a23d54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Mazatlan Malecón 3 min drive \- 2.0 miles - ![Aerial of Cerritos beach with a beautiful seascape captured at sunset](https://images.trvl-media.com/place/553248621532630460/a7722292-4fb5-449f-8f9c-76e2aa05f54c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cerritos Beach 3 min drive \- 1.7 miles - Playa Brujas 10 min walk \- 0.6 miles - Punta Camaron Beach 2 min drive \- 1.2 miles - El Cid Country Club Golf Course 4 min drive \- 1.2 miles ### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) 31 min drive ### Restaurants - Le Frolle 6 min walk - La Concha Restaurant 5 min walk - Sunny Buns 4 min walk - Panamá 1 min walk - Bar El LOBY 6 min walk ## About this property ### The Palms Resort of Mazatlan Resort near The Mazatlan Malecón Located close to Cerritos Beach and Mazatlan International Center, The Palms Resort of Mazatlan provides a swim-up bar, a poolside bar and a terrace. With a beachfront location, beachfront dining and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Panama, features al fresco dining and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks at this resort include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free valet parking - Cooked-to-order breakfast (surcharge), smoke-free property and wedding services - A ballroom, tour/ticket information and luggage storage - Guest reviews speak highly of the helpful staff Room features All 189 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and hairdryers - 32-inch flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/83000000/82690000/82683300/82683231/38585f02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viaggio Resort Mazatlán Zona Dorada - Pool - All-inclusive - Kids’ pool - Water slide 9.0 Wonderful 2,001 reviews £86 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=82683231&PinnedHotelID=82683231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/800000/791300/791300/c45f52f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa De Oro Beach Hotel Zona Dorada - Pool - Spa - All-inclusive - Pet-friendly 8.2 Very good 1,554 reviews £58 includes taxes & fees 26 Apr - 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Pool - Spa - All-inclusive - Kids’ pool 8.4 Very good 1,005 reviews £101 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=425179&PinnedHotelID=425179&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=9117&PinnedHotelID=9117&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9117,82683231,791300,60607643,75872198) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site - Free RV/bus/lorry parking on site - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children - A bar/lounge - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - Pool Bar - Restaurant Panama ### Things to do - Beach volleyball - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Conference centre (7,973 square foot of space) - Meeting rooms ### Outdoors - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lever door handles - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Ballroom - Banquet hall - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 400.00 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults and MXN 265 to 400 for children - Rollaway bed fee: MXN 400.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Palms Mazatlan Palms Resort Mazatlan The Palms Of Mazatlan Mazatlan The Palms Resort of Mazatlan Resort The Palms Resort of Mazatlan Mazatlán The Palms Resort of Mazatlan Resort Mazatlán ## Frequently asked questions ### Does The Palms Resort of Mazatlan have a pool? ### How much does it cost to stay at The Palms Resort of Mazatlan? ### Is The Palms Resort of Mazatlan pet-friendly? ### How much is parking at The Palms Resort of Mazatlan? ### What time is check-in at The Palms Resort of Mazatlan? ### What time is check-out at The Palms Resort of Mazatlan? ### Where is The Palms Resort of Mazatlan located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Palms Resort of Mazatlan Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 617 8 - Good 229 6 - Okay 97 4 - Poor 44 2 - Terrible 28 ## Reviews Verified ### 8/10 Good #### Monty 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was a bit dated but clean, beautiful pool area, good restaurant!! ##### Monty Stayed 14 nights in Jan 2026 Verified ### 8/10 Good #### Renee 18 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Service was excellent. The food at the swim bar was excellent kind of slow but all in all we love it there. ##### Renee Stayed 16 nights in Mar 2026 Verified ### 10/10 Excellent #### Andrea 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, amazing staff, very nice pool, large room but the bed was mediocre ![](https://a.travel-assets.com/ugc/hotel-reviews/6d7e4e20-4022-49b5-af7f-c9c1bcd4c070-1773260472602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0597a3b3-5e86-485e-bdcf-654ac838c77c-1773260474317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de03dfab-27ee-4220-855a-ac7359fe9e88-1773260475433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a63c6eb3-a30c-4f7e-b86f-2a795ab5fd82-1773260475952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 10 nights in Feb 2026 Verified ### 8/10 Good #### Madonna 2 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice staff. Amazing remodel pool and deck area! ![](https://a.travel-assets.com/ugc/hotel-reviews/6bed9835-978e-47c4-aaf1-98d673d18cf2-1772416233968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Madonna Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Gerardo 7 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes, it's nice and clean. ##### Gerardo Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Christian Ricardo Lopez 10 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities It eas clean and the staff where friendly.. Rooms need a littlenupdating, but beds are very comfy. ##### Christian Ricardo Lopez Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Sharon 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean,food was delicious we will be back. ##### Sharon Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Maryse 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every morning i woke up with a stunning view of the ocean and sunrise. I went walking on the beach. The staff was attentionate and discreet, a nice combination in service. The room was beautiful and the bed very comfortable. A really nice place! ![The view from my balcony in the morning](https://a.travel-assets.com/ugc/hotel-reviews/dbc881ac-1d54-4dd9-a026-7b53c2241844-1772977925664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view by the swimming pool](https://a.travel-assets.com/ugc/hotel-reviews/788a2b04-95e5-4596-8e16-c149ca722275-1772977925409.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/2cd01ec3-ef6d-41a6-bd70-b178d513a8ac-1772977925969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maryse Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### Luis 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well maintained, pool was beautiful and food was good. ##### Luis Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### BLANCA 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View and beach acces amazing staff a little inexperienced but still polite price was good ![](https://a.travel-assets.com/ugc/hotel-reviews/8b9d711b-b59c-419f-8950-53b338d15b02-1768252379463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a00160a3-2b67-4e1e-a0ad-bd327d6d29ee-1768252376611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### BLANCA Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Nikki 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not a bad word to say about The Palms. Looked just like the pictures, was very clean and the staff were great. We got the Superior Ocean view room and got exactly what we were hoping for. Amazing view & big balcony area. Room had a fridge, microwave, coffee maker, kitchen sink, and even a dehumidifier which was awesome. I do wish they had a toaster in the rooms as well but that’s minor. You can very much hear the waves from the ocean all night in the room but that didn’t bother us. The pool & beach areas were amazing. Would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/7202cac0-c44b-491e-93e2-f78a8abd4469-1773602753963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cbf91d81-cfe8-482b-97ad-be0ae79af1dc-1773602754844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78b8f012-4711-4571-833e-417b440239b6-1773602754400.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a92158c-2247-490c-b3f2-7a9bf7e6ab7a-1773602755432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nikki Stayed 10 nights in Mar 2026 Verified ### 10/10 Excellent #### Rogelio 23 Dec 2025 Liked: Cleanliness, staff & service, amenities Premium location. Good food at the restaurant. ##### Rogelio Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Karin 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice clean large room with a beautiful ocean view. Front desk staff was very friendly and helpful. Will definitely return ##### Karin Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Guilda 9 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ocean view room well worth it. ##### Guilda Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Luis 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean service was neat, I really recommend it ![](https://a.travel-assets.com/ugc/hotel-reviews/321b5dc9-63d4-4521-903c-0f51f395d954-1767628106534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### SUMMER 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Front desk staff was professional, friendly, and helpful. Room is clean. Food is delicious. ##### SUMMER Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Barry 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach view and waves sound were so peaceful ##### Barry Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Maria Graciela Cruz 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good service and everything was cleaned ##### Maria Graciela Cruz Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Jaime 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good service and clean ##### Jaime Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Joyce 9 Dec 2025 Liked: Cleanliness Overall excellent experience. Staff is very friendly and accommodating. Room was clean and great view of greenery and the ocean. My only recommendation would be to put a normal showerhead in the bathroom. Our room had a rainfall shower head but the pipe from the wall was too short for that type of showerhead so you were showering 6 inches away from the wall. ![](https://a.travel-assets.com/ugc/hotel-reviews/4743dec3-f23e-477f-9cf3-3e72759642d5-1765246079386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joyce Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Rosemarie 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Check in was fast and easy. Clean all around property. Housekeepers were very helpful and friendly. The pillows need to be bigger, to small and soft. Did asked for more pillows and they were delivered in a timely manner. The check out was a nightmare. Check out about 8:10am and there was a good amount of people waiting. The staff wasn’t calling the next person and kept walking back and forth. My husband had to go up and asked to check out. Other than that problem, we would definitely be returning. ![](https://a.travel-assets.com/ugc/hotel-reviews/e0b813fb-ee43-40b9-b0cd-902b1f4c04ee-1767164546713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11323827-bb0b-4c67-9a6b-c2b6c948c260-1767164545220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8ab9aca9-279a-43a2-a25a-4c5fb1eca396-1767164547674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosemarie Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Drew 20 Jun 2025 Liked: Cleanliness, property conditions & facilities The property is a bit old but well kept. The staff is friendly and the views are beautiful ##### Drew Stayed 5 nights in Jun 2025 Verified ### 6/10 Okay #### Ricco 1 Jul 2025 Liked: Cleanliness, property conditions & facilities It was nice, no beach and no Banda but there is access to the beach ![](https://a.travel-assets.com/ugc/hotel-reviews/46c08dbd-6bf4-411d-b21a-7b08ff647970-1751384819091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ricco Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Jesus 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has an onsite well known restaurant and a bakery. The pools were big, one with a swim up bar the other was an infinity pool looking over the ocean. Staff was respectful and kept our rooms top notch. I really thought the dehumidifiers in each room was very good choice and the mini fridge. I was content with the two water bottle they provided as courtesy every day. ##### Jesus Stayed 5 nights in Sep 2025 Verified ### 4/10 Poor #### Guadalupe 28 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was not willing to give me an explanation as to why my dad could not come up to my room to just visit. My dad resides in Mazatlan and he wanted to come upstairs to get some stuff I had brought for him . I had to pay an additional 400 pesos a night if I wanted him to go past the lobby. I asked to point out the policy in the paperwork I signed as well to point out where was that information in Expedia. They had zero explanation and they left me to wait for the general manager which also could not give me a clear explanation. She stated “ it’s policy” I said I will honor it if she can point out to where it states that. The room was hot, the vents are dirty and old. The shower rail was broken. The windows were missing blinds, the walls were dirty. The cleaning crew were the only nice ones the whole time we were there. They also did. It allowed for you to go to the pool with any bags, coolers, snacks, or speakers. They will turn you back around. I have pictures that I can submit as well as to how the condition in the room was for me. Expedia needs to be aware of what type of customer service is being given to their customers as well the reality of the state of the rooms . For the price I paid , I minus well would of stated at the Hilton with better quality of hospitality and care. I’ve had stayed at the palms at least 5 times prior and by far this has been the worse welcoming. ##### Guadalupe Stayed 6 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [The Westmorland Inn](https://www.expedia.co.uk/Windermere-Hotels-The-Westmorland-Inn.h15292142.Hotel-Information) > - [Hotels in Leeds](https://www.expedia.co.uk/Leeds-Hotels.d6035434.Travel-Guide-Hotels) > - [Hotels in Portmeirion](https://www.expedia.co.uk/Portmeirion-Hotels.d11372.Travel-Guide-Hotels) > - [Machangulo Beach Lodge](https://www.expedia.co.uk/Machangulo-Hotels-Machangulo-Beach-Lodge.h6374921.Hotel-Information) > - [Apartments Beeston](https://www.expedia.co.uk/Beeston-Apartments.d6053729-aaApartments.Travel-Guide-Accommodation) > - [Hotels near Oxwich Bay Beach](https://www.expedia.co.uk/Oxwich-Bay-Beach-Hotels.0-l6086381-0.Travel-Guide-Filter-Hotels) > - [Hotels in Nevşehir](https://www.expedia.co.uk/Nevsehir-Hotels.d4605.Travel-Guide-Hotels) > - [Romantic Hotels in Doncaster](https://www.expedia.co.uk/Doncaster-Hotels-Romantic-Hotel.0-0-d6822-tRomanticHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Amritapuri](https://www.expedia.co.uk/Amritapuri-Karunagappally-Hotels.0-n553248635976007731-0.Travel-Guide-Filter-Hotels) > - [Hotels in Langtoft](https://www.expedia.co.uk/Langtoft-Hotels.d6138847.Travel-Guide-Hotels) > - [Lodges Woburn Sands Station](https://www.expedia.co.uk/Woburn-Sands-Station-Lodges.d553248634590990143-aaLodges.Travel-Guide-Accommodation) > - [B&B Dereham](https://www.expedia.co.uk/Dereham-Bed-And-Breakfasts.d6144883-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Castles England](https://www.expedia.co.uk/England-Castles.d11218-aaCastles.Travel-Guide-Accommodation) ### Flights > - [Flights from Sarajevo (SJJ) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/sjj/edi/sarajevo-to-edinburgh) > - [Flights from Paisley (GLA) to Ajnala (ATQ)](https://www.expedia.co.uk/lp/flights/gla/atq/glasgow-to-sri-guru-ram-das-ji-intl-airport) > - [Flights from Bristol (BRS) to Rodopi (PDV)](https://www.expedia.co.uk/lp/flights/brs/pdv/bristol-to-plovdiv) > - [Flights from Cervinia](https://www.expedia.co.uk/lp/flights/11085/flights-from-cervinia) > - [Flights from Abu Dhabi (AUH) to Tuban (DPS)](https://www.expedia.co.uk/lp/flights/auh/dps/abu-dhabi-to-denpasar) > - [Flights from Kondotti (CCJ) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/ccj/lhr/kozhikode-to-london) > - [Flights from Gatwick (LGW) to Vardø (VAW)](https://www.expedia.co.uk/lp/flights/lgw/vaw/london-to-vardo) ### Cars ### General > - [Visit Dumbo](https://www.expedia.co.uk/New-York-Dumbo.dx553248635074843002) > - [Visit Acapulco](https://www.expedia.co.uk/Acapulco.dx179991) > - [Visit Rabac](https://www.expedia.co.uk/Rabac.dx6050146) ---