Title: Sunset Palace Beach Hotel - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=110007344&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunset Palace Beach Hotel - All Inclusive Beachside hotel to enjoy outdoor pool and sand beach ## Photo gallery for Sunset Palace Beach Hotel - All Inclusive ![On the beach, kayaking - Sunset Palace Beach Hotel - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/ad156f22.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8ec6a49b-6057-4574-9347-6d695ac0bae4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Sunset Palace Beach Hotel - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/d6b9ddca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Sunset Palace Beach Hotel - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/ecc0fb3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Sunset Palace Beach Hotel - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/464f71d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, a garden and a bar at Sunset Palace Beach Hotel - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and kayaking. In addition to a health club and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Reviews 8.2 Very good ## Popular amenities - Pool - All-inclusive - Parking included - Free Wi-Fi - Restaurant - Gym £333 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, City View ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/e7c9aa7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, City View ### Highlights Balcony Free cots/infant beds Private bathroom Hairdryer Daily housekeeping Iron/ironing board - City view - 215 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Ocean View ![Standard Room, Ocean View | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/8772bff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View ### Highlights Balcony Free cots/infant beds Private bathroom Hairdryer Daily housekeeping Iron/ironing board - Ocean view - 215 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/a53fa327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 3 reviews ### Highlights Balcony Free cots/infant beds Private bathroom Hairdryer Daily housekeeping Iron/ironing board - 215 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Ocean View ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/a659937d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View - Sleeps 4 ### View all photos for Standard Room, City View ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/a659937d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, City View - Sleeps 4 ### View all photos for Standard Room, Run Of House ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/111000000/110010000/110007400/110007344/bd475f05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Run Of House - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Sunset-Palace-Beach-Hotel.h110007344.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Sunset-Palace-Beach-Hotel.h110007344.Hotel-Information) ## About the area Located on the beach, Sunset Palace Beach Hotel - All Inclusive is in Zona Dorada, a neighbourhood in Mazatlán. Olas Altas Beach and Playa Brujas reflect the area's natural beauty and area attractions include Mazatlán Aquarium and Mazagua Aquatic Park. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Take the opportunity to explore the area for water adventures such as surfing/body boarding. [Visit our Mazatlán travel guide](https://www.expedia.co.uk/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.25887%2C-106.46281&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9rgC4j--ndUi3ZQMV3GE3_inP-o=) Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110 ### What's nearby - ![Aerial of Cerritos beach with a beautiful seascape captured at sunset](https://images.trvl-media.com/place/553248621532630460/a7722292-4fb5-449f-8f9c-76e2aa05f54c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cerritos Beach 19 min walk \- 1.0 mile - ![Mazatlan showing surf, general coastal views and a sandy beach](https://images.trvl-media.com/place/6320357/e556f895-3524-4ba0-b266-948efa13201d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Witches Beach 6 min drive \- 3.6 miles - Playa Brujas 5 min walk \- 0.3 miles - Punta Camaron Beach 2 min drive \- 1.7 miles - El Cid Country Club Golf Course 5 min drive \- 1.7 miles ### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) 35 min drive ### Restaurants - La Catrina Restaurant y Cantina 6 min walk - Panamá 6 min walk - Sunny Buns 4 min walk - Diego's Beach House 5 min walk - Grand Central Bar at Oceano Palace 5 min walk ## About this property ### Sunset Palace Beach Hotel - All Inclusive All-inclusive hotel near The Mazatlan Malecón At Sunset Palace Beach Hotel - All Inclusive, you can look forward to a terrace, a garden and a bar. With amenities such as a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a health club and a restaurant. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Concierge services, smoke-free property and a lift - A 24-hour front desk Room features All 117 rooms offer amenities such as free WiFi. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and hairdryers - Balconies, daily housekeeping and phones ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All meals, snacks and beverages included Meals and beverages at companion properties Dining availability limited at one or more venues ### Water activities Kayaking ### Entertainment On-site live performances ## Similar properties ![5 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2470000/2461600/2461537/52b54a82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Emerald Bay - All Inclusive Cerritos - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 2,178 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2461537&PinnedHotelID=2461537&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/425200/425179/659e6cf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Mazatlan Zona Dorada - 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All Inclusive Cerritos - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,016 reviews £196 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/ca84937f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Palace Hotel and Suites Zona Dorada - Pool - All-inclusive - Kids’ pool - Water slide 8.0 Very good 774 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/32000000/31930000/31927400/31927369/2edb7aa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oceano Palace Beach Resort Zona Dorada - Pool - All-inclusive - Kids’ pool - Parking included 7.0 Good 367 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=31927369&PinnedHotelID=31927369&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/425200/425187/7238b68e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid Castilla Beach Hotel Zona Dorada - Pool - All-inclusive - Spa - Kids’ pool 7.8 Good 1,001 reviews £126 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=425187&PinnedHotelID=425187&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/800000/791300/791300/c45f52f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa De Oro Beach Hotel Zona Dorada - Pool - All-inclusive - Spa - Pet-friendly 8.2 Very good 1,536 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=791300&PinnedHotelID=791300&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/530000/522000/521988/ab3b2102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid El Moro Beach Hotel Zona Dorada - Pool - Hot tub - All-inclusive - Kids’ pool 7.8 Good 999 reviews £138 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=521988&PinnedHotelID=521988&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=110007344&PinnedHotelID=110007344&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=110007344,2461537,425179,82683231,522426) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Things to do - Health club - Kayaking - Outdoor pool ### Family friendly - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - On the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (99 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper ### More - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 300 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: MXN 300 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Sunset Palace Beach Hotel Sunset All Inclusive Mazatlan Sunset Palace Beach Hotel - All Inclusive Hotel Sunset Palace Beach Hotel - All Inclusive Mazatlán Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán ## Frequently asked questions ### Does Sunset Palace Beach Hotel - All Inclusive have a pool? ### How much does it cost to stay at Sunset Palace Beach Hotel - All Inclusive? ### Is Sunset Palace Beach Hotel - All Inclusive pet-friendly? ### How much is parking at Sunset Palace Beach Hotel - All Inclusive? ### What time is check-in at Sunset Palace Beach Hotel - All Inclusive? ### What time is check-out at Sunset Palace Beach Hotel - All Inclusive? ### Are there all-inclusive benefits at Sunset Palace Beach Hotel - All Inclusive? ### Where is Sunset Palace Beach Hotel - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunset Palace Beach Hotel - All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Amenities ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 38 8 - Good 8 6 - Okay 3 4 - Poor 4 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Amber 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was incredible and very accommodating. The rooms were spacious and clean, we had access to 4 resorts with the stay and the food was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/c4a13b51-4362-4fbe-92b5-58d7b2230a9c-1766786761966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amber Stayed 5 nights in Dec 2025 ### 8/10 Good #### Jesus 5 Jan 2026 Liked: Cleanliness, property conditions & facilities Clean room ##### Jesus Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maria 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was very clean and a lot of staff very nice and willing to help you and give you directions. ##### Maria Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Isabela 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel! ##### Isabela Stayed 3 nights in May 2025 ### 10/10 Excellent #### Edward 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities It’s everything’s ok ##### Edward Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### DiMario 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### DiMario Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jose 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great! ##### Jose Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Oscar 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Oscar Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Mary 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful. ##### Mary Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Leonel 6 Mar 2025 Liked: Cleanliness It was great ##### Leonel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Gabriela 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Service excellente ##### Gabriela Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Jorge 18 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room not what I spec it, poorly condition, shower tub very dirty ##### Jorge Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Frances 14 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!! ##### Frances Stayed 7 nights in Apr 2025 ### 6/10 Okay #### Jose 17 Sept 2025 Disliked: Staff & service, amenities Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well. ##### Jose Stayed 4 nights in Sep 2025 ### 8/10 Good #### Pablo 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities U ##### Pablo Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Kelly 19 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable ##### Kelly Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Jose 24 Mar 2025 Disliked: Property conditions & facilities The food was not good. Nothing to pick from. No room service ##### Jose Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### Paul 1 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They suck, don't do it. ##### Paul Stayed 7 nights in Mar 2025 ### 2/10 Terrible #### Briceyda V 24 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again. ##### Briceyda V Stayed 5 nights in Mar 2025 ### 4/10 Poor #### Noemi 27 Apr 2025 Liked: Cleanliness Disliked: Property conditions & facilities The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation ##### Noemi Stayed 6 nights in Apr 2025 ### 8/10 Good #### Daniela Barcenas 28 Jan 2026 Habitaciones limpias, comida r ##### Daniela Barcenas Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Alfredo 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Me hospedaron en el Hotel Luna Palace, que pertenece al grupo hotelero y todo muy bien, excelente servicio en general. ##### Alfredo Stayed 3 nights in Jan 2026 ### 6/10 Okay #### David 19 Jan 2026 Liked: Cleanliness, property conditions & facilities Tuve una experiencia mixta en este hotel. La habitación que me asignaron era bonita y cómoda, pero el ruido constante del aire acondicionado hizo difícil descansar. El servicio era “todo incluido”, pero sinceramente la calidad de los alimentos quedó muy por debajo de lo que uno esperaría, especialmente siendo Sinaloa, donde la comida suele destacar. En el desayuno, la crema de los chilaquiles parecía estar en mal estado y me provocó malestar durante dos días, lo cual habla de una falta de cuidado en la preparación y manejo de los alimentos. Además, el menú para huéspedes con todo incluido está claramente separado y las porciones son pequeñas y servidas de mala gana, lo que deja una sensación de trato desigual. En resumen, aunque la habitación era agradable, la experiencia general no justifica pagar nuevamente por un paquete todo incluido. Hay varios aspectos que el hotel necesita mejorar, especialmente en calidad y atención del restaurante y el bar. ##### David Stayed 4 nights in Jan 2026 ### 8/10 Good #### Ricardo 5 Jan 2026 Liked: Cleanliness El personal muy amable. Solo le falta variedad en los alimentos, pero todo lo demás todo muy bien. Debería de mejorar el mobiliario de la playa. ##### Ricardo Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ferretería 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo perfecto, no hay más que decir. ##### Ferretería Stayed 3 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Alcaniz](https://www.expedia.co.uk/Alcaniz-Hotels.d181352.Travel-Guide-Hotels) > > [Hotels in Ardrishaig](https://www.expedia.co.uk/Ardrishaig-Hotels.d6062941.Travel-Guide-Hotels) > > [Hotels in Grand-Baie](https://www.expedia.co.uk/Grand-Baie-Hotels.d500119.Travel-Guide-Hotels) > > [travelodgeuk Hotels in Melksham](https://www.expedia.co.uk/Melksham-Hotels-Travelodge-UK.0-0-d182583--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels near Naejangsan National Park](https://www.expedia.co.uk/Naejangsan-National-Park-Hotels.0-l6119572-0.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in Perthshire](https://www.expedia.co.uk/Perthshire-Hotels-Hotels-With-Hot-Tubs.0-0-d3000655532-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Beersheba](https://www.expedia.co.uk/Beersheba-Hotels.d540.Travel-Guide-Hotels) > > [Hostels Denmark](https://www.expedia.co.uk/Denmark-Hostels.d47-aaHostels.Travel-Guide-Accommodation) > > [Boutique Hotel Victoria Budapest](https://www.expedia.co.uk/Budapest-Hotels-Boutique-Hotel-Victoria-Budapest.h521219.Hotel-Information) > > [britanniahotels Hotels in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Britannia-Hotels.0-0-d2205--bBritanniaHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Dar es Salaam (DAR) to Kigali (KGL)](https://www.expedia.co.uk/lp/flights/dar/kgl/dar-es-salaam-to-kigali) > > [Flights from Hounslow (LHR) to Şanlıurfa (GNY)](https://www.expedia.co.uk/lp/flights/lhr/gny/london-to-sanliurfa) > > [SunExpress Edinburgh (EDI) to Antalya (AYT) flights](https://www.expedia.co.uk/lp/flight-routes/sunexpress-from-edinburgh-to-antalya-intl/xq/edi/ayt) > > [Flights from Austin (AUS) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/aus/man/austin-to-manchester) ### Cars > [Car hire in Detroit](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Detroit-Metropolitan-Wayne-County.d5723204.Car-Hire-Guide) > > [Car hire in Laganas](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Laganas.d6051734.Car-Hire-Guide) > > [Car hire in Cincinnati](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cincinnati.d178249.Car-Hire-Guide) ### Activities ### Packages > [Spiaggia Grande](https://www.expedia.co.uk/Spiaggia-Grande-Positano-City-Centre.d6075152.Attraction) > > [Ukulhas Holidays](https://www.expedia.co.uk/Ukulhas.d6221930.Holidays-City-Breaks) ### General > [Visit Hartgrove](https://www.expedia.co.uk/Hartgrove.dx3000457070) ---