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Viaggio Resort Mazatlán

2.5 star property
Family fun on the beach, with 3 outdoor pools, near El Cid Country Club Golf Course

Choose dates to view prices

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Poolside bar
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (MXN 359 per person)
Viaggio Resort Mazatlán captures the vibrant spirit of Mazatlán with 3 outdoor pools, a water park, and a waterslide. This family-friendly resort appeals to beach lovers, offering international cuisine at its restaurants and café. Kids enjoy the playground while parents unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • All-inclusive
  • Gym

Room options

Check availability for these dates

Tonight

Sept 14 - Sept 15
Check availability for tonight Sept 14 - Sept 15

Tomorrow

Sept 15 - Sept 16
Check availability for tomorrow Sept 15 - Sept 16
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(66 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2

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About the area

Located in Zona Dorada, a neighbourhood in Mazatlán, Viaggio Resort Mazatlán is on the Strip and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Travelling with kids? Don't miss Mazatlán Aquarium. Discover the area's water adventures with snorkelling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.
Visit our Mazatlán travel guideOpens in a new window
View more Resorts in MazatlánOpens in a new window
Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles
  • Mazatlan International Center - 8 min drive - 4.1 miles

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪La Casa Club El Cid - ‬6 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪señor frogs - ‬3 min walk

About this property

Viaggio Resort Mazatlán

Family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar and a corner/local shop. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and wedding services
  • A water dispenser, a computer station and a banquet hall
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 291 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Changing tables, highchairs and childcare services
  • Bathrooms with showers and hairdryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night.
Cots (infant beds) are available for MXN 300.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self-parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Checkout is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

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Reviews

Viaggio Resort Mazatlán Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 1249 out of 1875 reviews
Rating 8 - Good. 386 out of 1875 reviews
Rating 6 - Okay. 138 out of 1875 reviews
Rating 4 - Poor. 57 out of 1875 reviews
Rating 2 - Terrible. 45 out of 1875 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area love it
Stayed 5 nights in Apr 2025

10/10 Excellent

Luiz Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff was friendly and very helpful, the pool and the dining that they have was also great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, clean, awesome staff, excellent food and dishes 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views easy access to everything and over all excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean facilities, friendly staff, great distance to other attractions!
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

francisco

Liked: Staff & service, amenities, property conditions & facilities
NICE PROPERTY AND VERY CLEAN FACILITIES
Stayed 2 nights in Jul 2025

10/10 Excellent

PERLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! Food choices , shops within walking distance, beach access near the pool , very well secured, overall great place! The fact that they had so many kid activities to keep them busy while adults can relax in the pool is perfect! We had an amazing time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Jul 2025

8/10 Good

Francisco Ibarra

Liked: Staff & service, amenities, property conditions & facilities
For the most part our stay was great! the rooms could be cleaned better but the food and amenities were great they have alot of parking which is a plus if you want something thats more quiet,this is not the place for you the bandas play in front of the beach all day which was a major plus for us
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with wonderful unobstructed views of the ocean. The dinning room buffet has a great verity of local dishes that are absolutely delicious. Highly recommended and a great value for the money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the view was great, the assistance was ver good, overall we didn't have any bad issues. Food was very good!
Stayed 5 nights in Jun 2025

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
The place and rooms were really clean, and the staff were always friendly and helpful. The view of the beach was amazing, even better at night.. They have daily activities and games on the pool zone. Absolutely recommend staying at this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Great place with great service. Very friendly environment. Feels very welcoming.Perfect for families with children.
Stayed 3 nights in Jun 2025

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and we love it. Just a few steps from the beach and the pool area is so much fun. Staff and the pool waiters are great they treat us, the national tourist with respect and kindness. Good vibes, clean hotel, lots of security around the property, everything is great in beautiful Mazatlán.
Breathtaking views from our balcony
Beautiful Mazatlán
Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff people
Stayed 4 nights in Jun 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and comfy. The WiFi was perfect never an issue. Whatever issue we had, it go resolved right away. The only thing missing in the room is a small fridge.
Stayed 5 nights in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that I couldn't have visitors in my room, but with all the issues going on in Sinaloa ,Mexico I understand the tight security. Other than that it was a memorable stay. The rooms were very clean and modern and the food at the restaurant was exquisite. Thank you for a memorable stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all the help that you provided me especially on the incident that I had in my third night staying in the place and I would chose this property if I come back later.
Stayed 4 nights in Jul 2025

4/10 Poor

Luis Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
The food in the Buffet its not good
Stayed 12 nights in Jul 2025

8/10 Good

sue

Liked: Cleanliness, property conditions & facilities
Staff was friendly but the hotel itself could use more amenities. They definitely need a lot more lounge chairs by the pool! The best staff person who helped make our stay amazing was Jose by the pool. He was very attentive, kind, thoughtful and helpful.
Stayed 9 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Jun 2025

6/10 Okay

LAURA

Liked: Cleanliness
Disliked: Staff & service, amenities
Overcrowded, staff could not keep up or didn’t care to keep up. Will never stay at this place again, food shouldn’t take 2 hours.
Stayed 3 nights in Aug 2025