Lodges in North Hertfordshire District

"Staff was good"

"This newish hotel has a very welcoming and friendly staff at the front desk. They are helpful as well. The room we stayed at was quiet & clean. We felt very safe staying here. The area has quite a few choices for meals. The bus that goes to the train station also passes by the front door of this hotel, thank you for a memorable stay. "

"My room had no electrivityy when I put card in They supposedly upgraded me to room 152 Electric on and settled in for night Slept as I was shattered At ;4 am I wen5 toilet onky ti be kept awake by air conditioning units outside Constant hum Not good and this was supposed to be upgraded room"

"Good location, big rooms and in a peaceful area"

"Very conveniently located. 24 hour front desk allowed us to check in cases at airport at 2.30 am without a problem. Freshly made waffles for breakfast was a special treat and rest of breakfast was good quality. Especially appreciated full breakfast range available from 4am for early flight. Room was fine and lovely walk in shower."

"Clean, lovely breakfast and friendly staff. Couldn’t ask for more"

"Very good location to airport but the hotel is tired and run down"

"We would return to this hotel, because in many ways it was lovely! Super park view, well organised breakfast, sky bar views, great location-we stayed 3 nights-great value for money. Car parking was not a problem, plenty of spaces but pricing confusing! We arrived at the car park 3-5pm and left 10.30-11am each day-and was charged £9 each day! The hotel said it was cheaper if they didn't endorse the ticket-so we didn't! I will add a photo of the car park notice-confusing! and the one at the hotel for the surface car parking which seemed to be accurate! The room was spacious, but at 5'3'' I nearly had to take a running jump to get on the bed-it was so high! Only one chair for both of us, so it was a hot seat to try to get on first! It would have been good for both of us to be able to sit with a cuppa and look at the view in the morning! After first night the room was made up, second day we came back to dirty cups, full bins etc-apparently you have to ask for your room to be made up? In the evening bar staff stood around chatting, quick to get orders-but slow to deliver! One evening we waited over half an hour for 2 hot chocolates (they did only charge us for one when they eventually came) Bar and restaurant food-limited and expensive."

"The TV in the room didnt work. I had to use Youtube to watch the news. "