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"Beautiful place, spa and pet friendly. "

"Best hotel ever ! Location was perfect. Very easy walk from the train station and rugby stadium. Tons of shopping and food options located close. Hotel decor was adorable and size of the room and bathroom were great. Can’t say enough great things. We loved it. "

"Breakfast was good. TV did not work. The space in the room, was unsuitable for 3 people. Finally we experienced a gangerous short circuit that blew up my childs phone charger."

"Great hotel , lovely views with lovely staff"

"Parking was good and secure. Room excellent. Staff vety helpful and friendly. Bar not used Improvements. A lift would be good"

"Didnt check in until 7pm but room wasnt ready and we ended up having to share a kingsize room, which i was not very happy with.the next day we had to bring all our stuff down and leave there, so i had to carry my backpack around all day with my valuables in as i could see luggage could be left, but it wasnt supervised and anyone could get at it.not a happy srart to my sisters birthday celebrations.wouldnt reccomend to friends"

"We stopped over for the night to visit Bath, lovely peaceful place, lovely scenery but bit away from the main Bath area from bars and restaurants. There was nothing much we could eat from the dinning menu so drove to Bath to get a bite to eat. May be more choices on the dining menu would have been great. The breakfast was lovely and Hotel very clean. It's a nice little getaway for a chilled out stay. "

"Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con. "

"The location of the hotel couldn’t have been better, the rooms were clean and appeared newly decorated, in a style which complemented the age of the building. The staff were exemplary, nothing was too much trouble. The breakfast was fresh, beautifully presented and bountiful. We were very lucky with parking as they had recently reopened their car after a 1 years closure, this made everything very convenient. We are looking forward to further stays at The Francis Hotel in the future and would recommend it to anyone considering a stay there. "