West Country Adventure Holidays

Easter Weekend, arrived on Good Friday 2pm to be told to go back at 3pm, which was the proper check-in time. We were allowed to leave bags and took the opportunity to explore area. Got back at 3pm to face a queue of guests waiting to check in and only 1 person on desk. When we got to speak to teh person on the desk we were told that our check in details have not come through, but she had all our info, asked for payment and asked us to wait and that she would get back to us. We went to the bar and ordered a drink, waited for approx 45 mins before heading back to the desk to find out what was the delay. At this point she said all was OK and gave us the room entry card. Room was of good size and clean, bathroom was also clean although it would have been better to have glasses instead of plastic cups. Bed was comfortable. Room view was to the street, which was fine. The hotel is well situated and has a few nice family restaurants near by. Breakfast was good and staff were welcoming, helpful and bright. Spa/Swimming Pool was a bit of a hit and miss, we did not see anybody attending it, the gym is fairly tired and in need of new equipment. The Pool is good and big enough to exercise as well as just enjoy a splash. The jacuzzi is also of good size and enjoyable. THe Sauna is good, but could do with a bit of aroma. The Steam Room was nice, but was not working all the time. The bar was also decent and it seem to be popular for afternoon tea. Parking is NOT FREE.

Adequate hotel - conveniently located in the centre of Winchester. About 15 min walk from the train station. The bus station is about 5 min away. Lot of good restaurants around especially if you like Nepalese food.The hotel will store your luggage for you if you ask them to. The only thing I didn't like was the pattern on the carpet on the first floor corridor - almost like a route map for robot vacuum cleaners to follow.

Very little parking so be early. But there's on street parking nearby but keep the rules. Very friendly staff.

Nice and clean bar and reception also Cecil from the housekeeping team was excellent

Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele.

Such a lovely place! Couldn’t have been any more perfect. The hot tub was amazing and easy to use. The hosts were really helpful and very kindly left us a bottle of Prosecco! The studio was clean and had everything we needed. Such a good location with lots nearby. Would 100% recommend😊

Great views and comfortable rooms. Amazing service!

the breakfast was lovely fresh and hot and good choices

Walkable to all the nearby sites and restaurants, cool bar/restaurant on site, clean and comfortable

Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele.

Such a lovely place! Couldn’t have been any more perfect. The hot tub was amazing and easy to use. The hosts were really helpful and very kindly left us a bottle of Prosecco! The studio was clean and had everything we needed. Such a good location with lots nearby. Would 100% recommend😊

Haven Hall was all we hoped it would be and more. Every need was taken care of with exceptional detail. We would love to visit again some time.