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Featured image
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
963 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationPortsmouth Naval Shipyard Museum2 min walk
Popular LocationChildren's Museum of Virginia4 min walk
Popular LocationWaterside Festival Marketplace9 min drive
AirportNorfolk, VA (ORF-Norfolk Intl.)18 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 306 sq ft
    • Water view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Club Room, 1 King Bed

    Room amenities

    • 301 sq ft
    • Water view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Deluxe Room, City View

    3.8/5 guest room rating

    Room amenities

    • 306 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room, City View
  • Room, 2 Double Beds, Executive Level

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Executive Level
  • Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • Water view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Portsmouth

Located in Portsmouth, Renaissance Portsmouth-Norfolk Waterfront Hotel is in the business district and on a river. Portsmouth Naval Shipyard Museum and Children's Museum of Virginia are cultural highlights, and travellers looking to shop may want to visit Waterside Festival Marketplace and MacArthur Center. Looking to enjoy an event or a match while in town? See what's going on at Norfolk Scope. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's quiet location.

Visit our Portsmouth travel guide
Map
Popular Location

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk
  • Children's Museum of Virginia - 4 min walk
  • USS Wisconsin BB-64 - 8 min drive
  • Town Point Park - 8 min drive
  • Waterside Festival Marketplace - 9 min drive

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 8 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 18 min drive

Restaurants

  • Foggy Point — 1 min walk
  • The Coffee Shoppe - 5 min walk
  • Jimmy Johns - 6 min walk
  • Humboldt Steel Corporation - 8 min walk
  • Guads - 9 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star Riverside hotel near Portsmouth Naval Shipyard Museum
This smoke-free hotel features a restaurant, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. All 249 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find room service (during limited hours), free local calls and hairdryers.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 249 forms of accommodation with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 19 per day
  • Valet parking: USD 19 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (24355 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 4 PM and midnight

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 01 March 2020 to 20 July 2020 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Self-parking fee: USD 19 per day
  • Valet parking fee: USD 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

Can I cancel my reservation for free at Renaissance Portsmouth-Norfolk Waterfront Hotel and receive a full refund?
Yes, Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Portsmouth-Norfolk Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?
As of 13 Jul 2020, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on 19 Jul 2020 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for USD 19 per day. Valet parking is available for USD 19 per day.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?
Checkout is at 11:00 AM.
Where is this hotel located?
Situated in the historical district, this hotel is within a 5-minute walk of Portsmouth Naval Shipyard Museum and Children's Museum of Virginia. Waterside Festival Marketplace and Norfolk Scope are also within 3 mi (5 km). Harbor Park Station is 30 minutes by foot.

Guest reviews

Overall score and ratings for Renaissance Portsmouth-Norfolk Waterfront Hotel

4.3
Excellent
5 - Excellent
515
4 - Good
303
3 - Okay
81
2 - Mediocre
40
1 - Poor
24
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

So the hotel was in a great location and had a great view and the staff was EXTREMELY nice and helpful. But the room looked nothing like the pictures, it had fake linoleum wood floors and the bedding was cheap. On top of that, pool looks NOTHING like the photos, it’s tiny, outdated and a little dirty. Our room was on the 17th floor, the hallway was hot and the AC barely worked, by the time we realized it it was 3am so we dealt with it. Also, we booked a king room and when we got there we had to settle for a double queen. The front desk clerk stated it was renovated room but if fake wood floors and basically a sheet and a thin blanket are your idea of renovations, you should go back to the drawing board. I only gave it 2 stars because of the view and the staff but this is supposed to be a Marriott hotel so i was extremely disappointed.

Stayed 1 night in Jul 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was not clean. Elevator Dirty with grime on the floor. One elevator was clanging shut. The air conditioning was not working in the hallway So all and not very efficient in the rooms. When we asked about air. They said they were working on the air on 15th & 16th floors. The hotel didn’t appear to be crowded. We would have asked to be moved but we were only staying one night. Not sure why they would have put us on floors without air.

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

It’ was a nice hotel the room was nice didn’t know they didn’t have balconies but it was still cool a little old as far as furniture & pool are needs a lot of updates but it was a chill hotel

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Cleanliness

The Hotel was really nice even thou was under construction , we were not able to use the pool or any other amenities due to renovations and pandemic . Overall the staff was very friendly except one lady we met at the front desk , she was rude and didn’t seem to want to be there.

Stayed 2 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Nice location near the water front and short walk to Olde town. Some staff helpful, others not so much. Unfortunatly gym and pool closed due to COVID

Stayed 2 nights in Jun 2020