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"Mostly clean, food was not very good unfortunately. Staff was very nice! Could definitely maintenance better along the beach & palapas. Pools are very nice"

"Clean, new, beautiful, great staff! Can’t wait to back!"

"Rooms were clean, & cool."

"The staff was profesional The food was out of this world Weather a 10 We would like to go ftom Gold to Diamond"

"I cannot rave enough about the Westerly. The staff went above and beyond for every ask. On our last day I wanted to take unobstructed panoramic pictures of the ocean and the staff took me up to the Palm Beach Club which we didn’t have access to just to take the pictures. They had amazing kids’ activities…I just wish we were told about it sooner…we found out about them on our 2nd to last day. The guy at the car rental lacked personality and was argumentative when we returned the car late because HE was late reporting to his JOB. We had a tour to get to by 9am, we were told the rental desk opens at 8:30, we waited till 8:45 and he still was not there. We had to take a taxi to our tour because he wasn’t there to renew our rental and we had a half hour drive ahead of us. He got irritated with us and insisted he was going to charge us for an extra day because we returned the car 3 hours late. Um hello, sir…you were late to work! We were unable to return the car earlier than on time to you. But anyways, that was the only negative experience. Everything else was amazing. I’m already looking at dates and prices to book our next trip here!"

"Highly satisfied with everything the staff members Peter,Jaynah,Tatiana,Maysa and Raisa was very nice and professional."

"Our second visit. Perfect location. Beach, staff, clean, service all excellent. Special shout out to Sayschell at the lobby bar and Natasha at the beach towel hut. We did not eat much at the Hyatt as the food is generally overpriced compared to other options in the area. Highly recommend. "

"9.9/10 they ran out of face towels but other than that it was amazing."

"The resort was fabulous. The staff was terrific!! The food was always good :) "