Find Spa Hotels in Niagara Falls - Western New York, NY

"Close to the venue for a cheer competition "

"Fabulous hotel!!! Amazing venue! "

"I chose this property due to it being close to the airport. Funny thing, I never heard one plane flying. The first thing that I noticed when walking to our room was how dirty the hall rug was. We were in awe with the size of the room - it was big. We had a double queen size beds with a sofa in the room. The sofa was filthy that I had to put a sheet over the sofa before sleeping on it. There were 4 adults and due to my handicapping condition, I can not sleep in a bed. I sleep sitting up therefore, the reason for sleeping on the sofa. I believe that the sofa has not been cleaned in a while - stains and dirty sections and the sofa bottom had rips in it. The shower inside was clean, the handle was broken and the floor near the shower had caked on with dirt in the corners. Management needs to check rooms or have a list of what needs fixing that the cleaning person(s) fill out on a daily basis or find people who care about their job. The breakfast starts at 4:30 am and goes until 10:30 on the weekends. The lady who runs the breakfast was very polite, sweet and helpful. The breakfast consisted of yogurt, mixed fruit cups, bagels, bread, mini muffins, cereal - 3 different kinds, making of your own waffles, coffee, milk, teas, orange juice, apple juice and cranberry juice, scrambled eggs, sausage and potatoes. The food was hot and delicious. I felt that the parking was safe and it was free. As far as the staff, I only dealt with them in checking in/out. "

"Room was clean and well maintained. Staff were helpful. Breakfast was average."

"Stinks"

"The sound of water in the courtyard makes it very peaceful with all the plants and trees surrounding. Kids in the pool playing and having fun made it seem like a beach vacation. The staff greats you warmly and the restaurant on site has a decent menu for quick food and drinks. Nice place to stay and the location is very convenient."

"My experience was a comfortable and relaxed environment."

"Property was conveniently located right off the highway. Check in was easy, staff member I believe her name was Jessica, was super friendly, and welcoming. Room was clean, no funky smells, king size room was comfy. Breakfast was okay, my kids had waffles, sausage and bacon, enough to hold them over until we were ready to leave, and that’s really all they need. The pool was “not freezing”, but not hot. Hot tub worked. Gym room was clean, not smelly, and functioning. There was nothing negative for me to not return. For the affordable price, I would stay here again if I was in the area."

"Great hotel and staff at the restaurant/bar!"