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""I did not stay at this property due to a total failure of service and severe health hazards. Upon arrival, no staff were present and the room was already occupied by two other guests due to a double-booking. The property was in a severe state of disrepair: the door was detached from its hinges, the walls were unwashed, and the bedding had significant biological stains and unwashed pillowcases. Furthermore, there was a heavy, pervasive odor of tobacco smoke. As a diagnosed COPD patient, this...

"arrived at property room was upstairs the stairs were very narrow and dangerous there was loads black bags in garden fence panel down no wear nice to sit not as described in photos at all messaged host took 3 hours get reply because I complained through booking still not sorted refund have photos of rubbish etc I’m disabled and couldn’t manage up down stairs to shared toilet etc sorry but I been staying in few places in Portsmouth these last couple weeks due to partner working there and this was...