Newcastle Hotel Guide - Family Friendly Hotels in Newcastle, New South Wales

Location is perfect for access to local running options and cafes

I have my kids with me when I stay there and the three of us rate it first class

Was a lovely spacious room. Friendly staff. Close to most things. Great pool, spa gym area.

We stayed in room 19 at the rear of the hotel, which was very quiet. Loved the layout, the living area was huge and spacious and amenities and utensils were all provided for. We stayed for 2 nights on sat & sun (4 & 5 Jun). there's a nice balcony but we were too rained out by the freak storm to be able to chill there, will be a great place to chill in spring/summer. 2 downsides to the stay: 1st- there's a rain shower and adjustable shower head in the bath. however the knob to toggle between the 2 was faulty and we couldn't use the adjustable shower head to shower my child which was a little inconvenient. the reception mentioned that they did not have any service personnel coming in over the weekend and suggested that we make do with the rain shower. 2nd- the aircon in the bedroom was not working properly. it would auto switch off after awhile for no reason. we tried various settings multiple times and let the aircon rest for awhile before switching it on again (on the advice of the reception). but it still did not work. while these were minor inconveniences, i would have given 5/5 if i did not face these problems. washers and dryers are available at the laundry area ($4 per wash/ dry). you have to inform the receptionist first so they can create an account for u to use the washer/ dryers. overall, great place, value for $, will come back again if I'm around the area. thank you!

Upon arrival at the hotel I feel that they assume you know where everything is - I always have to ask simple questions - their customer service needs to improve - some of those girls have been there for a while. They give you the registration form to sign and give you the key - instead of asking where are you parked - the garage is here - take the lift to - get my drift - on all occasions not one of them has done this as they look at my profile and say she's been here before - not goog

With a Coles express next door for most basic needs and a shopping centre close by, and a walk to the beach this motel satisfied all our needs

Nice set out but a couple of problems. Only 1 side of bed has a reading lamp. When anyone, anywhere in the hotel turned a tap on or used flushed the toilet it was so loud, it woke you if asleep.

Strange little place really :) Good location but odd. Continental breakfast only, can get espresso coffee in the morning, only pot coffee. The rooms are dated, small shower (ours had dirty taps without hot and cold labels - vertically mounted so not the usual :) ) The rooms were big though, spacious and clean - although the giant can of bug spray was set up like a welcome gift. The best part was the pool - wonderful - saving grace.

As always the room was clean, the bathroom was excellent and the staff were very welcoming.

Unfortunately we had an adjoining room with very loud people next door. The kids yelled , swore ; parents spoke loudly etc. luckily we were out both evenings and the family next door slept in until 7.30 am The bedside lights did not work on night 2, so it was dark in the room and couldn't read in ved.