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"- The attitude of management after our first stay on cleaning issues was rude and deducted £50/- for most of the spots which were not done by us and some of the spots were easily removable - Asking us for TV remote on our second stay during our check-in which was very disappointing check-in for us. We tried to cancel the booking of the second stay but as the amount was paid in advance so management refused to refund. - Slow water flow in the basin of the bathroom - Not clear in sending keys...

"Although i have stayed with ESA before this was by far my worst experience. There were no toiletries in the property and and the water had a distinct smell. It was a below par experience"

"Ideal location close to town , short walk from station.£8.50 for breakfast "

"Perfect location for town whilst also being quiet. Lots of parking options near by. Very clean. Nice touch with biscuits, cereal bars etc being left for us. Would definitely stay there again."

"Comfy bed nice room will stay again Good breakfast "

"Have stayed here before and it was excellent, stay, food very good. Very different now quite stark due to Covid 19 restrictions and no restaurant working. Breakfast in a paper bag outside your door with rather sad contents. Little ambience sadly."