Bar (on property)

Reviews of Hampton Inn NY-JFK

2.5 out of 5
Hampton Inn NY-JFK
144-10 135th Avenue, Jamaica, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 727 out of 1616 reviews" "
Rating 8 - Good. 451 out of 1616 reviews" "
Rating 6 - Okay. 205 out of 1616 reviews" "
Rating 4 - Poor. 124 out of 1616 reviews" "
Rating 2 - Terrible. 109 out of 1616 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

VA

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is better and cleaner than similarly priced hotels near JFK. But there is limited dinning options around and walking around the hotel searching for a place to eat may not be that safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and rooms are fine. Close to JFK but not to dining.
Stayed 1 night in Apr 2024

8/10 Good

Muoi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and full breakfast! Room was quiet and perfectly good for in between flights. Complimentary airport shuttle makes the trip much easier.
Stayed 1 night in Apr 2024

4/10 Poor

Gary

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If i cant submit the truth then screw your site and any reviews.
Stayed 3 nights in Apr 2024

6/10 Okay

Lida

Liked: Staff & service
The staff was very nice and helpful. The hotel itself is as it seems. Nothing fantastic or anything. It’s just useful as it’s nearby JFK for connections
Stayed 1 night in Apr 2024

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; not a great area; fine for a night before a flight but not as an actual stay
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Ready to sleep in a comfy bed
Stayed 1 night in Apr 2024

10/10 Excellent

Ravishankar

Liked: Amenities
Decent hotel and conveniently located near JFK with a complimentary shuttle service to/from the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The shuttle service to and from the airport was excellent. The drivers were so nice and helpful with my bags. The front desk staff were courteous and helpful; one of them gave us a take out menu for Chinese food delivery to the hotel. The food was so good. I would stay at this hotel again.
Stayed 1 night in Apr 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and efficient
Stayed 1 night in Apr 2024

4/10 Poor

Douglas John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was filthy with long black hair all over the bathroom floor. Carpet needs replaced.
Stayed 1 night in Apr 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We use the hotel as a base before flying out of JFK. It’s a good functional hotel, not too fancy, clean and convenient. Easy to find free on street parking. The street parking area is a little dark but overall felt safe enough. There is a very small bar at the hotel but it closes food service early. We had to walk to the local Marriott to get a late dinner. Next time we will get food on the road before arriving.
Stayed 1 night in Apr 2024

10/10 Excellent

James, Ballston Spa

Liked: Staff & service, property conditions & facilities
The staff is very friendly. Room is very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann, Fitzwilliam

Travelled with family
Liked: Amenities
Loved that there was a free shuttle to the airport. Front desk staff was very friendly and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Benjamin, WATERVILLE

Travelled with partner
Liked: Cleanliness
Had to go next door to the marriot for lunch after a long day's travel, and a minimal dinner option so we wound up ordering in. Room and bwd were great, clean, comfortable and very little noise from the hallway. Hotel was very clean, staff friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ravi

Travelled with family and small children, Travelled with group
Parking was a mess
Stayed 1 night in Apr 2024

8/10 Good

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 2 nights in Apr 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The Hampton Inn is ok for a brief stay. It is a convenient to JFK and the staff is helpful. The breakfast is a basic Hampton Inn one. There is very limited dining in the area.
Stayed 2 nights in Apr 2024

2/10 Terrible

Csaba

Stayed 1 night in Apr 2024

4/10 Poor

Douglas

Travelled with partner
I am angry at myself for being in a hurry and booking this hotel without realizing it was a Hilton property. I suggest you avoid not only this location, but the entire Hilton chain as I have resolved to do. I have had NUMEROUS clearly worn-out mattresses at various Hilton properties recently so badly sagging to the center they were unsleepable. At this location our thoroughly worn comforter had MANY fraying edges. An HVAC vent high on the wall had NO adjustability blowing air right at the heads of anyone in bed. And the Restaurant was really a small bar open only from 5-10 PM with about a dozen small plates. I could go on, but I refuse to waste ANY more time on ANYTHING to do with Hilton and what it has become. Somewhere a man named Conrad is probably spinning in his grave.
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities
Every interaction with staff has been beyond lovely.
Stayed 1 night in Apr 2024

6/10 Okay

Min

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aleksei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Disliked: Staff & service
They say they have 24 hour shuttle to the airport. Went downstairs at 4:50 am to get the shuttle. All the pilots and airline staff got priority and the rest of us were not allowed in. There was another shuttle that just sat there and the star refused to have it used until 5:30 am. By that time there were to many people to get on the shuttle. Can not imagine this is a new problem. Get more shuttles and live up to what you advertise. The staff at the desk refused to call a manager to problem solve. Argh
Stayed 1 night in Apr 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Lesley-Ann

Travelled with family and small children
Hotel was fine for an overnight while waiting on a connecting flight. Clean linen, quiet room. The breakfast would be better to be a rolling buffet given most people are departing very early for flights, we missed out as we left before it started.
Stayed 1 night in Apr 2024

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The "valet parking" requires a reservation, not for the hotel, but a separate reservation and the "lot was full" for my stay, forcing me to park on the street in a residential neighborhood and drag my luggage two city blocks to the hotel. The "valet" only parks cars in the lot. The neighborhood around the hotel has no good restaurant choices, and the hotel restaurant does not open until 4 pm and has a very limited menu with one server running the bar and trying to keep up with orders as the bartender. You need to plan to travel to another part of the city if you are looking for a meal. The hotel room was good size, but the gaps in the door and frame are over 1/4 inch wide so it does not feel very secure to me.
Stayed 2 nights in Apr 2024

8/10 Good

muhammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I checked in around midnight, the staff at the opening gate, and checkin counter were not helpful at all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n convenient
Stayed 1 night in Apr 2024

6/10 Okay

Tiheia

Travelled with group
Liked: Property conditions & facilities
Good customer service and very clean
Stayed 1 night in Apr 2024

2/10 Terrible

Belal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Danasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street parking was easy to find bc valet was maxed. Quiet area even though it’s by the airport. Front desk was very Nice. Room was clean and i slept great!
Stayed 1 night in Apr 2024

6/10 Okay

Robert, Cranston

Travelled with family
Disliked: Amenities
Nothing to write home about but a place to sleep. Bathroom smelled like cigarettes and there was no vent to suck the smell out or the moisture from the shower. So everything in there just got wet. Also, I wish when I booked it that either the hotel or Expedia had told me a “parking reservation” was needed. Instead I had to find unsecured parking on the street. In NYC I was a bit weary. Luckily it was still there in the AM with no damage. On site food was meh so we went to the Marriott next door for dinner. Breakfast didn’t open up until 6am so if you have an early flight, forget about that.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my husband was taking at shower he told no mare hot water 630am
Stayed 1 night in Apr 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed there to sleep for a few hours during a layover at JFK. We really did not see anything other than the lobby and our room, but the guy who checked us in and the shuttle driver who took us back to the airport were phenomenal.
Stayed 1 night in Apr 2024

8/10 Good

SCOTT

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was convenient to the airport only. I would definitely stay there again. Don't go for walk outside the hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A shocking hotel. The entrance looks like the back entrance of a property. My guess is there must be a high level of danger in this area due to the extra security bults on the hotel door. The only good thing i can say is there is a shuttle bus to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to JFK with transport to and from
Stayed 1 night in Apr 2024

10/10 Excellent

Ernestina

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Crazy busy as you would expect for JFK, but they all handled it like pros. Able to check in, get some food and beer and watch March Madness before getting some sleep for an early flight. Clean, comfortable room.
Stayed 1 night in Apr 2024

10/10 Excellent

Ayanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a bar with light bar food options available. I also liked the fact that the shuttle is available 24 hrs a day abd runs every 30 mins, as per the front desk staff.
Stayed 1 night in Apr 2024