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Reviews of The Lodge at Van Hook

2 out of 5
The Lodge at Van Hook
3945 Hwy 8, New Town, ND

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

9.0/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Property was clean and quiet. Satellite tv didn’t work and one heater didn’t work, no compensation for them, owner said they would fix on Monday, sorry we only had it for the weekend. Will stay again, just will complain earlier in the stay!
Stayed 2 nights in Nov 2023

2/10 Terrible

Jeremiah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Particular lights in the very small cabin did not work television did not work when brought up to management at the main office we were told that “they don’t like whiners” and we can “f-ing leave”. I don’t feel that we were being whiners. We paid a lot of money to stay in a very small cabin. At least the lights and TV could’ve worked.
Stayed 3 nights in Nov 2023
Response from VHTTI on 28 Nov 2023
You were harassing our front desk staff by calling after hours over things that could easily be fixed.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Everything was perfect but the bed, it was quite uncomfortable, but we managed!
Stayed 1 night in Sep 2023

8/10 Good

makena

Travelled with group
Liked: Cleanliness, property conditions & facilities
The beds were very comfortable and the outlay of the two bedrooms were nice. Need to have fly swatters in every cabin and it would be very nice to have at least paper cups and a roll of paper towels. I would suggest furnishing some utensils and some cooking items. We plan to be back next year.
Stayed 4 nights in Jul 2023

6/10 Okay

Kaci

Travelled with partner
A lot smaller then I thought. We had an issue and it was never taken care just put on the back burner. All in all the stay was just ok.
Stayed 1 night in Jun 2023

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
It was a great little cabin. Way cooler than just renting a hotel room. It's 8 separate cabins. Like on South Beach in sunny FL calls em bungalows and charge's an arm and a leg,we here in ND call em cabins and there damn near the same price of a hotel room.Two 👍👍!
Stayed 1 night in Oct 2022

8/10 Good

Jovanni

Stayed 1 night in Aug 2022

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
I like the privacy and I love the wood facade. I like I can cook for myself.Very homey!
Stayed 1 night in May 2022

2/10 Terrible

Tia

Stayed 1 night in Oct 2021

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
cabins are cute, all the conveniences of a house. great tv and cable. comfortable furniture. could be leather. bring your own cooking and eating hardware.
Stayed 1 night in Sep 2021

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not get a queen bed as requested. Lots of flies and no fly swatter. No coffee pot. Nails sticking up on the porch. Limited parking should be noted on website.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The area around the cabin is very quiet and peaceful. The cabin itself is clean and well kept. The check process could be better though as the cabins are located off site away from the motel where you must sign-in. It would be nice if they would list on the website that you must bring all of your own cups, glasses, dishes, etc. There is a small drip coffee maker in the cabin. On the website, it would help if they would list the type of coffee maker available and to bring your own cups. My feeling is they could provide one pack of coffee and styrofoam cups for $140 per night. To get a cup of coffee one needs to drive close to a mile.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Cabin was clean and comfortable.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, reasonable price, parking for cabin 3 is bad. Another cabin let us park our boat by their cabin.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Fishing trip stay. No kitchen utensils?
The cabin was comfortable for three people. There were a couple of things that could have been better. 1) To check in, we were required to go to a separate hotel located about a mile away. There was no mention of that requirement when I booked the cabin, either from Hotels.com or in the email confirmation I received from the Lodge. 2) Although the cabin had a kitchen, there were NO kitchen utensils/pots/pans/anything. This was also not mentioned in any booking correspondence.
Stayed 3 nights in May 2021

8/10 Good

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Cabin!
The cabins are great perfect for the 6 of us. Couch pulls out into a bed for the 2 kids. Not many towels in the bathroom but we have been bringing our own anyway. Perfect space for a few nights at the lake. Short drive to the boat ramp. They treat you great when checking in at the hotel and even can run over there for breakfast!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean cabin and close to new town and lake sa
Really close to lake and about 10 miles from the casino....
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cute cabin, located on a back lot not a lot to see
Not, alot of parking, the cabin it self is really nice, could use some kitchen items.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
manicure your property
The cabins where nice and clean the grounds were not kept weeds growing everywhere
Stayed 2 nights in Jun 2017

4/10 Poor

Jeanne, Indiana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Think twice
We did not stay over night in the cabin It was located behind housing units with no security The office was down a dirt road