The property is in a beautiful, rural setting, close to both Richmond and Williamsburg, and was a good launching point for our family vacation. As a historic home, it was lovely on the outside, and several of the interior rooms were well decorated and maintained. However, this property also leaves a lot to be desired as a vacation home, especially for the price.
The Good:
-Beds were comfortable and clean. The master suite was the best room in the house, and was tastefully decorated with period furniture
-Kitchen was spacious, although not as well stocked as we were expecting (no kettle, almost no serving utensils, no corkscrew, etc). The three large refrigerators were a bonus for storing food and beverages for the week.
-Quiet, rural location
-MacKenzie was a breath of fresh air, and tried so hard to make things right. She was responsive, friendly, empathetic, patient and very kind. She was awesome!
The Challenges
-Check In was confusing. We called the number we were given to check in, but the person who answered only gave us the key box number and then hung up. We couldn't reach her/him again on that number, either by text or phone. It wasn't until MacKenzie reached out to give me her number did we have any contact with a property manager.
-Lack of efficient internet or TV. While the description of the house says it has TV and internet, we spent the entire 9 days without either. The internet connection is a joke, and the TV did not work. MacKenzie tried to remedy the situation, but when a new TV was finally installed on Friday (the end of our stay), it was so locked down we could only access a couple of channels. We were told that we could 'stream' channels, but that never matieralized during our stay.
-The handle in the shower in one of the bathrooms came off the second day we were there. It was not repaired yet when we left (after 9 days).
-The basement bedroom is noisy and bug-filled. Thankfully, we did not have to use it as a living quarters, but guests should be aware that the fourth bedroom is in the lowest level, right next to the kitchen.
-Might consider putting blackout curtains in the upstairs loft room - there is a cell tower across the field that has a continuous blinking light that shines in that room all night long.
Overall, we gave this property four stars because of MacKenzie, but really feel it only deserves 3.5 stars.