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Reviews of Royal Bay Hotel – All Inclusive

4 out of 5
Royal Bay Hotel – All Inclusive
Elenite Resort, 8259, Elenite

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Vadim

Liked: Staff & service, property conditions & facilities, room comfort
Полностью оправдывает потраченные средства
Stayed 8 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Guest Relations Manager on 17 Jul 2019
Dear Sir/Madam, We are sorry to hear that you did not enjoy the hotel. It is not clear however why you felt unhappy. We do apologise for any inconvenience. Kind regards: Royal Bay Hotel Management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht empfehlenswert, alt ,dreckig , unfreundlich.
Mafia ähnliche Verhältnisse bei der Anreise mit dem Auto , man darf nicht bis zum Hotel fahren und wird vorher abgefangen von diversen Parkhändlern, danach geht es mit unfreundlichen Personal mit einem Elektrofahrzeug zum Hotel. Miserablen Empfang , Zimmer riechen feucht und sind total veraltet und eklig. Buffet Essen ist absolut Grenzfertig. Nicht empfehlenswert.
Stayed 1 night in Jun 2019
Response from Guest Relations Manager on 17 Jul 2019
Dear Sir/Madam, We are sorry to hear that you did not enjoy the hotel. Elenite holiday village is a car free area and no cars ale allowed inside. This is why it is quite preferred resort from young families with children. As an ex Iberostar hotel, we are proud of our beautiful reception and our rooms. It is very sad that they were not according to your taste. We normally feed around 400-500 people in the hotel and everybody is happy with the food. We wish you luck on your next holiday. Kind regards Royal Bay Hotel Management