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The only “complaint” I have is the cost of the breakfast. It was $13.95 for standard “hotel” style buffet that is usually included with room. A bit steep for that type of breakfast.
Linda
Stayed 1 night in Apr 2024
4/10 Poor
John
27 Apr 2024
Liked: Cleanliness
While a good location in Neenah, I asked for a quiet room, yet was given one across from the elevator. I was up all night. College kids and a wedding party were up all night. Awful.
John
Stayed 1 night in Apr 2024
10/10 Excellent
Kathleen
Travelled with family, Travelled with family and small children
The staff at checkin was friendly. Our room was nice, nothing fancy but comfortable. Water bottles in room, tea/coffee, and a mini fridge. A/C and heat was a little wierd, not sure we ever really figured it out. Parking was easy on-site. Pool and hot tub were lovely.
Amy
Stayed 1 night in Feb 2024
4/10 Poor
Sarah
3 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is fine not quite as nice as expected for a Hilton.
Everything was great until I got up this morning to use the hot tub, which I really needed and it was under repair or something was wrong with it. Just disappointing!
steve
Stayed 1 night in Jan 2024
8/10 Good
Sue
2 Jan 2024
Liked: Amenities
Pretty responsible prices. They could have complimentary breakfast.
Gap in wall behind in heater/ac so had to keep heat on 24/7 or room was cold. Newer remodeled bath w all shampoo cond body wash lotion Big fluffy towels. In room microwave coffee maker refrigerator. HUGE tv w many many options all sports avail too. Bed was soft warm cozy. Feather pillows. But THE BEST lots of hot hot hot water. Staff are amazing and everywhere to assist
Staff was extremely helpful. Nice amenities and close to downtown Neenah.
Thomas A
Stayed 2 nights in Dec 2023
6/10 Okay
Jessica
Travelled with family, Travelled with partner
4 Dec 2023
Liked: Staff & service
Pros: Staff was friendly, bed comfortable!
Cons: We had a mouse in our room at 3am that woke us up running around. The room was well loved. Carpet and couch had holes in it, shower floor looked dirty. The bathroom was so small. The $12 breakfast buffet was awful.
It served its purpose, but will be staying at our usual hotel in Appleton next time.
The staff is friendly, professional, and first class. I wouldn’t stay anywhere else in the area because I know it won’t measure up.
Eugene
Stayed 2 nights in Nov 2023
6/10 Okay
Ted
Travelled with family
25 Nov 2023
Liked: Cleanliness
It is not pleasant to step outside the entrance and get hit with the stench of cigarette smoke. Smokers have no idea how much they stink. They’re smoking area is also a pig sty. Why do you cater those ………
The room was nice and bed was comfortable although it was not as clean as I would have liked. There were multiple hairs in the shower and it was clear the bedside table was not wiped down as there were cup rings clearly visible. But the worst thing was when going to make a cup of coffee the cups that were sitting in the coffee maker had coffee/liquid left in them from the previous people who stayed in the room.