Ratings based on 2,038 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Lexington, Ky.

Older hotel but efforts are obvious at an upgrade.

Posted 24-Jul-2016
Pros: Visible effort
Cons: Tiny bathrooms. Tiny.
This is not Comfort Suites standard yet, but they are trying hard. The cleaning staff was very efficient, even though it was 98-100 all the days we were there, the ice machine broke, probably because of the heat and the wedding party filling their coolers to go to the pool multiple times, and they had a repairman there immediately, the breakfast room appears new and clean and food was promptly replaced if it ran low. This hotel is within walking distance to multiple restaurants, bars/saloons, the Gulch shopping center and if you can walk a mile or so, Vanderbilt. And it is close to downtown. All in all, a great deal for the price.
2out of 5
by A verified traveller from LOUISVILLEM KY

DISSAPPOINTING EXPERIENCE

Posted 22-Jul-2016
Cons: PEOPLE SKILLS AND BETTER UPKEEP
Location: IT IS RIGHT IN NASHVILLE SOMEWHAT CLOSE TO OUR GRANDSONS UNIVERSITY
BEING THE HOTEL IS RIGHT INSIDE NASHVILLE CITY, AND THE COST, WE ASSUMED CLEAN, FRIENDLY AND COMFORTABLE ENVIORNMENT. IT WAS SOMETHING U GET FROM A ROADSIDE PLACE U STOP FOR THE NIGHT, SLEEP THAN HIT THE ROAD AGAIN. VERY INDIFFERENT PERSONALITIES AND SURFACE CLEANLINESS
3out of 5
by A verified traveller

Dark

Posted 22-Jul-2016
Room was very dark air condition was very loud a bit noicey good location
3out of 5
by A verified traveller

Convenient walking to decent eateries & taverns

Posted 20-Jul-2016
relaxing, would stay again if coming back to Nashville
5out of 5
by A verified traveller

Surpringly good

Posted 15-Jul-2016
Excellent breakfast, hospitipal staff, good location near the free bus stop. Pool, fitness room, good tv, comfy beds - what more could you ask for! Only improvement could be that the rooms are quite dark but other than that highly recommendable
5out of 5
by A verified traveller

Posted 11-Jul-2016
Took my family for a day trip into Nashville. Everything was perfect. The hotel was clean, quiet and accommodating.
3out of 5
by A verified traveller

good location to downtown Nashville

Posted 04-Jul-2016
Pros: Location wasn't bad to downtown
Cons: A little maintenance and TLC
. Room was a little outdated but the big thing was the door that was shifted in the door jam. You could clearly see outside which made it great for bugs and hot air.
4out of 5
by A verified traveller

Our vacation in Nashville

Posted 30-Jun-2016
Pros: Friendly and helpful staff. Quick response to broken shower valve. A.C. worked very well.
Cons: Room was a little musty
Location: It's Nashville. Lots to do. Good food.
Nicely air conditioned room was a pleasure to return to after long day in incredible heat. The faucet handle of the shower came off in my hand. The staff was quick to provide another room to shower in and the shower was repaired when we returned that night.
4out of 5
by A verified traveller

PARKING PERMIT

Posted 26-Jun-2016
Everything just fine over all, breakfast was EXCELLENT. !BUT! charging for an extra vehicle is just plane cheezy and must happen so rarely that it just a plain-old penny-wise but pound-stupid business practice!! BOO!!
2out of 5
by A verified traveller

Infested

Posted 20-Jun-2016
This hotel was completely infested with cockroaches when I stayed there. The hotel staff did move me to another room, however it was just 2 doors down and made no difference. There were gigantic cockroaches everywhere...even all through the parking lot. The room had a foul odor as well.