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Reviews of Napa Valley Golf View Condo in Silverado


Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

9.2/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great Location for Golfers and Wine Lovers
A great spot to be in for the golf tournament we were attending and for taking our car tours around wine country.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 1 Apr 2024
Thanks so much for the kind words! We're thrilled our location was perfect for both the tournament and exploring wine country. We hope to see you back again soon!

8/10 Good

Connor S.

Liked: Cleanliness
Wonderful place but communication lacking
Overall the stay was great and the place was just as advertised. But the communication lacked from the host. I sent several texts regarding the broken lock and the check in information with no response. I received the check information late while I was on my way to the place and did not receive any check out info till late the night before and did not see it until I had already left. If I had seen that I would have performed the check out tasks better beforehand.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 25 Mar 2024
Thank you for the review! We're thrilled you enjoyed your stay overall. We sincerely apologize for the communication issues regarding the lock and check-in/out information. That's absolutely not the experience we want to provide. We'll be reviewing our procedures to ensure timely responses and clear instructions in the future. We hope you'll give us another chance!

8/10 Good

Stephen K.

Liked: Cleanliness
Good sstay
Location is perfect for visiting the valley. Good amenities nearby. Not the most glamourous, but price was reasonable. Some improvements could be made. Easy check in/out. Good parking.
Stayed 3 nights in Dec 2023

8/10 Good

Carolyn K., USA

Liked: Cleanliness
Wine Tasting Trip
To start, you can check in early if you pay a fee. Slightly confusing initially since I got a call from one of the property managers (I was in contact with 3 of them for some reason) saying that I did not upload my photo ID, however in searching emails and VRBO messages, I couldn’t find the instruction to do so. Not a big issue though. Before arriving, I had asked if there was a regular coffee maker in the condo which I was told there was, but there was only a Nespresso machine instead. I ended up buying a “Mr. Coffee” type machine since we wanted several cups of coffee to drink in the mornings. I had to buy wine glasses (at a tasting) since the condo only had one wine glass and two champagne flutes. The condo is advertised as having a washer, but the laundry machines are located outside near the pool area which is close by. Lastly, the neighbor’s outside porch light shines very brightly into front door window. If you’re sleeping on the sofa pull out bed, bring a sleeping eye shade. On the plus side, the condo was situated in a nice neighborhood and good location, easy to drive to many places.
Stayed 4 nights in Oct 2023

2/10 Terrible

Rosie8402@comcast.net H.

Our Recent Stay May 2023
We were disappointed...the place is so-so! Cheaply redone, looks better in the pics than in person. We reported damage we saw as soon as we stepped in to the property manager with pics of a broken mirror and they held back our security dollars without any explanation as to why. We are realtors and know to report damage as soon as you enter the rental but they still held it for no reason despite us reporting the damage. Still working on this with no answers whatsoever from management.
Stayed 3 nights in May 2023

4/10 Poor

Michelle, San Francisco

Stayed 2 nights in Jun 2023

10/10 Excellent

Monica B.

Liked: Cleanliness
Beautiful Property
The resort property was stunning. Enjoyed our views of the golf course and close proximity to the resort facilities. Pool was not open for non-resort guests. Paid extra to use spa resort pool.
Stayed 4 nights in Apr 2023

10/10 Excellent

David B.

Liked: Cleanliness
Fantastic Experience
Great home, great location, great communication
Stayed 3 nights in Apr 2023

6/10 Okay

Robert R.

Liked: Cleanliness
Good
Good would stay again
Stayed 4 nights in Mar 2023

10/10 Excellent

Paulo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a very nice stay, the place is cozy and quiet. Everything was perfect and no complains. I'll recommend to stay there and I'll be there again soon.
Stayed 2 nights in Mar 2023

10/10 Excellent

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Liked: Cleanliness
Very nice unit and beautiful views of the golf course
Great experience and great location
Stayed 10 nights in Oct 2022

4/10 Poor

sherry e., Big Canoe Ga

Needs Repairs. New Carpet. New Outside Seating.
The unit we stayed in didn’t have a regular coffee maker or Keurig … it has a small Nespresso espresso machine… a cup would not fit under… (expect a one shot espresso cup) there were exactly 4 plates 4 bowls … with a few mixed matched wine glasses. The kitchen is poorly stocked. The WORST by far was the CARPET, it is stained, very dirty and buckled. One of dining room chairs is broken. The outside furniture bench and chair are not usable. Either remove them or replace. In the bath there is a wall dispenser for soap, shampoo and something else…. I think the items have been there for ages… but the unit is clean. Just run down. Just because a place is dog friendly, doesn’t mean that it should be in disrepair. It needs to be people friendly as well. But if you are considering Silverado, go! You will enjoy the resort and the area, it’s stunning.
Stayed 4 nights in Nov 2021

10/10 Excellent

shane b., Turlock

Liked: Cleanliness
We had a great! stay resort was lovely and we had a great view of the 1st hole on the north course.
Fantastic can't wait to come back!!
Stayed 2 nights in Oct 2020

10/10 Excellent

Julie C., Los Angeles

Liked: Cleanliness
Great property
We had a great stay. The property is exactly as described. Very quiet and relaxing.

10/10 Excellent

Pamela B.

Liked: Cleanliness
Very nice setup
The condo was a perfect setup and had very comfortable sleeping arrangements. The location is beautiful and it was a treat to be on the Silverado golf course
Stayed 1 night in Oct 2019

10/10 Excellent

Lisa S.

Liked: Cleanliness
Weekend Trip to Napa
This condo unit was easily accessible to Napa wineries and the amenities at the Silverado Resort. Will consider it again when in the area.
Stayed 2 nights in Oct 2019

2/10 Terrible

Kendall M.

Liked: Cleanliness
PG & E Power outage crashes vacation
We booked a 5 night stay at this condo located on the Silverado Resort and enjoyed the first 3 nights . Then PG &E instituted a regional power outage which affected our unit and the entire Silverado Resort. We checked out on time 2 days early because we had no electricity, no hot water, no working toilets and thus the unit was basically uninhabitable. Guests also checked out of the resort for the same reasons with no problems from the Silverado. We contacted the property manager advising him of the issues and our early check out and requested a refund of the 2 nights for which we couldn’t occupy and get full use of the unit. The manager and owner have refused to rebate our unused 2 nights blaming the problem on the power company. Their refusal and position taken is unfair and disregards the basic fact that they could not deliver what we paid for: a unit with basic services; despite the fact that the outage was not caused or controlled by them. The area hotels have happily accommodated guest cancellations and refunds due to this issue but not this owner, who in my opinion and legal position, has been unjustly enriched and now paid for a habitable unit that he could not deliver for the last 2 days of our stay. I recommend skipping this unit based on the owner’s/manager’s callous approach to customer service.
Stayed 5 nights in Oct 2019

8/10 Good

Ted W.

Liked: Cleanliness
Silverado supreme location
Everything was as advertised. Great location. Place was clean. All the amenities. Bed was comfy. Can’t go wrong.
Stayed 1 night in Sep 2019

10/10 Excellent

Tomas N.

Liked: Cleanliness
Great time
Great time
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew P.

Second time at this unit and I love it. I rated the 3 above because I had no soap, no housekeeping.
Lights didn’t work in entryway. Not enough coffee. Housekeeping forgot to fill the soap. The manager was AWESOME but the maid service took over 5 hours to show up. They replenished the soap, but didn’t clean anything or leave me more coffee even though I left a note.
Stayed 2 nights in Jun 2019

10/10 Excellent

David L.

Best views on the golf course in the Silverado resort
Celan, great host and loved the golf course views. My new go to condo in Napa!
Stayed 1 night in Dec 2018

10/10 Excellent

Sylvia

Golf views!!!
This apartment truly has million dollar views! We could see the golf course from the large expansive windows from the bedroom and the living room. In the evening, we loved walking on the golf course after dinner.
Stayed 1 night in Dec 2018

4/10 Poor

Sherry S.

It’s only the view
We were disappointed. It was our fourth stay in condos at Silverado and by far the least. The condo needs some work. There were no directions or information. We weren’t given enough towels, the garbage disposal didn’t work, and we were given the incorrect password for the Wi-Fi. On the possitve side, the bed was very comfortable.
Stayed 4 nights in Nov 2018

8/10 Good

David M.

Nice Views in Napa
Whether you want to golf, go wine tasting or just relax, this condo is in a perfect place. It is close to all major wineries, great restaurants and on a great golf course. The unit was well furnished for 2 people and the outside patio is a great way to end the day
Stayed 6 nights in Oct 2018

8/10 Good

Vicki M.

Nice property, great location, very quiet!
Very pleasant neighborhood, relaxing environment, quiet. Easy access and very convenient parking. Very comfortable bed and linens - so cozy! The pool that is accessible by condo users wasn't particularly clean and the floor of the pool is yellowed, so we refrained from entering the water. We were two women renting (elder mother and adult daughter) and towels/washcloths were too limited. One washcloth and a single towel for bathing when I'm staying in a place for 3 nights, particularly when I'm golfing, working out, wine tasting, dining, etc. is inadequate. I saw this in a prior post; owners should consider providing a reasonable quantity of towels/washcloths for guests.
Stayed 3 nights in Aug 2018

10/10 Excellent

Erik W.

Great condo
Property was clean, with plenty of parking, storage and a nice golf course view. Kitchen stocked with the essentials for basic food prep. Be sure to bring an extra set of towels. Would book again!
Stayed 4 nights in Aug 2018

10/10 Excellent

Huia B.

Fantastic apartment in a beautiful setting
Loved the Silverado resort and surrounds. The apartment was clean and comfortable and the patio was a lovely spot to enjoy the view. Only minor quibble would be that the apartment could do with a bit more cutlery! Manager was great to deal with.
Stayed 4 nights in Aug 2018

10/10 Excellent

Andrew P.

Beautiful location. Very clean room and updated. Needs more towels though.
Since there is no daily cleaning service I had to use two towels to last me through for showers in two days. It’s a good thing I was alone otherwise I don’t know what we would’ve done. Lovely place.
Stayed 2 nights in Jun 2018

10/10 Excellent

Lyn M.

Accommodating and welcoming apt with golf course views
Ground-level 1-bedroom apartment with nice amenities, and great views of the Silverado golf course. Accommodating and very welcoming. The Market store adjacent to the Resort building is convenient for early-morning coffee, pastries and snacks. Nearby pool is also an enjoyable amenity. Location is perfect to get to many areas of Napa. Apartment is located in a quiet area right off Atlas Peak Rd, with easy access to the Silverado Trail Road. Perfect for a couple who wants some peace and a quiet night's sleep while in Napa.
Stayed 4 nights in Dec 2017