Skip to main content

Royal Canaan Nairobi Hotel

4.0 star property
A tranquil daytime retreat in Kilimani with international dining options, complemented by convenient dry cleaning services and valet parking

Choose dates to view prices

Royal Tulip Canaan Nairobi offers a peaceful Kilimani getaway. Rejuvenate at the spa with Swedish massages and reflexology, then dine at the poolside Mosaic restaurant. This upscale hotel is an ideal base for exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £114
includes taxes & fees
29 May - 30 May

You may also like

Ad

Park Inn by Radisson Nairobi Westlands

Muthangari
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 247 reviews
The price is £98
includes taxes & fees
28 May - 29 May
Park Inn by Radisson Nairobi Westlands
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Royal Canaan Nairobi Hotel

  • Upscale hotel located in Kilimani
  • Consider a stay at Royal Canaan Nairobi Hotel and take advantage of a terrace, a hair salon and dry cleaning/laundry services. Treat yourself to spa services, such as a deep-tissue massage, a body wrap or a body scrub. The on-site international cuisine restaurant, Mosaic, offers breakfast, lunch, dinner, light fare and pool views. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), airport drop-off service (surcharge) and 4 meeting rooms
    • Coffee/tea in reception, smoke-free property and a 24-hour front desk
  • Room features
  • All 94 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • 43-inch LCD TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and a personal chef

Similar properties

Lobby
Best Western Nairobi Upper Hill
Kilimani
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
9.2 out of 10, Wonderful, 292 reviews
The price is £52
includes taxes & fees
27 May - 28 May
Best Western Nairobi Upper Hill
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 15 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Royal Canaan Nairobi Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:30 PM.

How much does it cost to stay at Royal Canaan Nairobi Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Royal Canaan Nairobi Hotel on 29 May 2026 start from £114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Canaan Nairobi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Canaan Nairobi Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Royal Canaan Nairobi Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Royal Canaan Nairobi Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Canaan Nairobi Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 35 per vehicle applies.

Where is Royal Canaan Nairobi Hotel located?

Located in Kilimani, this hotel is within a 15-minute walk of Yaya Centre and Lucky 8 Casino. Prestige Plaza and Nairobi Hospital are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 118 reviews
Rating 8 - Good. 38 out of 118 reviews
Rating 6 - Okay. 9 out of 118 reviews
Rating 4 - Poor. 11 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay and staff are very friendly...Always stay with Royal Canan hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Idan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, good security, very pleasant staff.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Bashir

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great customer service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abdiaziz

Liked: Cleanliness, staff & service, amenities
I recently stayed at Royal Caanaan Nairobi for three nights and had a wonderful experience. The location is excellent, surrounded by malls and restaurants, all within walking distance. The front desk staff greeted me warmly, and the managers were very attentive. The hotel itself is beautiful, clean, and quiet, with a strong emphasis on security, which made me feel very safe. Although I didn’t have the chance to try the breakfast or visit the spa and pool, I was impressed by the amenities. One small downside was the presence of alcohol in the room, which might not be suitable for everyone, but the staff was very accommodating and removed it promptly. Overall, I highly recommend this hotel!.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, good service, good restaurant
Stayed 1 night in Mar 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay and want to thank you everyone for their friendly service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant. Great for a small meeting or celebration but also Staycation.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Abeba Baraki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The facilities are impressively modern one standout feature was the automatic door sign system for "Clean" or "Do Not Disturb," which was both convenient and thoughtful. The room was spotless and well-maintained, and the staff were incredibly friendly and helpful throughout my stay. Great job to the entire team!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMENDED

We would like to thank the staff they were so good to us and we highly recommend this place. Family friendly and helpful
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Poul

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Fair hotel

Fine hotel. Very little space for work. Useless pool. Outdoor area uncosy. Nice personnel. Decent food. Good gym! - but needs a cleaning. Fine but small rooms.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Abdule

Liked: Cleanliness
Clean Rooms with good staff support
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, friendly for both the pocket, guest and value for money.
Stayed 13 nights in Mar 2025
Verified

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Edman

Liked: Cleanliness, staff & service, amenities
He couldn’t find my reservation. Took 15 min to find it
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EYOBO MOSES KUOL

Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Atef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hôtel

Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Hugh

Disliked: Room comfort

Disappointing

The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Atef

Disliked: Staff & service

Poor maintenance, cold shower

It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jean michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre,personnel serviable,belle piscine,salle de musculation bien équipée,le petit déjeuner est excellent,hôtel bien placé
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

MANDJUI JEAN DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéal pour les professionnels
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Todella ahdas huone, tuskin mahtui liikkumaan. Huono palvelu, front desk osaamatonta.
Stayed 5 nights in Nov 2022