In Westlands, Pan Pacific Serviced Suites Nairobi offers a blend of relaxation and adventure. Unwind with steam room sessions or enjoy family time at the playground. With an outdoor pool, gym, dry cleaning services, luggage storage and local meal delivery service available to you.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Kitchen
Pet-friendly
Free Wi-Fi
Restaurant
Laundry room
The current price is £145
£145
includes taxes & fees
20 Mar - 21 Mar
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Located in Westlands neighbourhood, Pan Pacific Serviced Suites Nairobi is connected to a shopping centre. Sarit Centre and Village Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Visit our Nairobi travel guide
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
What's nearby
University of Nairobi
8 min walk - 0.5 miles
Nairobi National Museum
8 min walk - 0.5 miles
Kenya National Theatre
15 min walk - 0.8 miles
Sarit Centre
17 min walk - 0.9 miles
The Aga Khan University Hospital
4 min drive - 1.6 miles
Getting around
Syokimau Station
27 min drive
Nairobi (NBO-Jomo Kenyatta Intl.)
28 min drive
Restaurants
Cavalli @ The Manor
5 min walk
YUNION KE
1 min walk
Milan Kenya
3 min walk
Myna
2 min walk
Mr. Pang
2 min walk
About this property
Pan Pacific Serviced Suites Nairobi
An outdoor pool, a restaurant and a fitness centre are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and bathrobes.
Pan Pacific Serviced Suites Nairobi offers 128 accommodations with all-in-one washer/dryers and a safe. Rooms open to furnished balconies. This individually furnished accommodation has separate sitting areas and includes desks and dining tables. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.
Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 3 kilometres
Car hire
Car not required
Onsite parking available only on request
Secured, covered extended parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Children's games
Free cot
Playground
Kitchenette
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Kitchen island
Microwave
Oven
Toaster
Water dispenser
Dining
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Dining table
Limited room service
Bedrooms
Down comforter
Egyptian cotton sheets
Pillow menu
Select Comfort mattress
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
43-inch Smart TV with satellite channels
Art gallery
Outdoor areas
Furnished balcony
Laundry
All-in-one washer/dryer
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Work spaces
5 meeting rooms
Laptop workspace
Pets
Pet friendly
Welcoming cats and dogs only
Fee: USD 15 per pet per night
Deposit: USD 15 per night
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Accessible airport shuttle
Lift
Stair-free path to entrance
Tile flooring in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Meal delivery service
Multilingual staff
Porter/bellhop
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Turndown service
Location highlights
Connected to a shopping centre
In a business district
In an entertainment district
Near a health/beauty spa
Near a hospital
Near an outlet shopping centre
Near the airport
Things to do
Billiards/pool table
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
128 units
Cleaning products are eco-friendly
Individual furnishings
Reception hall
Soundproofing
Water dispenser
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 15, per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
Pet deposit: USD 15 per night
Pet fee: USD 15 per pet (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
A car is not required for transport to and from this property
Parking height restrictions apply
Property is also known as
Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi
Frequently asked questions
Does Pan Pacific Serviced Suites Nairobi have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Pan Pacific Serviced Suites Nairobi?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Nairobi on 20 Mar 2026 start from £145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pan Pacific Serviced Suites Nairobi pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per night.
What time is check-in at Pan Pacific Serviced Suites Nairobi?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Pan Pacific Serviced Suites Nairobi?
Checkout is at 10:00 AM.
Does Pan Pacific Serviced Suites Nairobi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.
Where is Pan Pacific Serviced Suites Nairobi located?
Located in Westlands, this luxury aparthotel is 0.8 mi (1.3 km) from Sarit Centre, and within 3 mi (5 km) of The Aga Khan University Hospital and Kenyatta International Convention Centre. United Nations Office at Nairobi and Village Market are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pan Pacific Serviced Suites Nairobi Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The apartment was very clean and quiet perfectly and staff were very friendly
Abukar
Stayed 2 nights in Nov 2025
10/10 Excellent
Richard
21 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Richard
Stayed 6 nights in Jan 2026
10/10 Excellent
Kevon
5 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Kevon
Stayed 1 night in Nov 2025
10/10 Excellent
SupaNova
7 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel/suite with a welcoming competent staff!
SupaNova
Stayed 1 night in Sep 2024
8/10 Good
Tarkisha
1 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Tarkisha
Stayed 2 nights in Oct 2025
10/10 Excellent
Paul
7 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door
Paul
10/10 Excellent
Sean
28 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Sean
Stayed 4 nights in May 2024
10/10 Excellent
Lee
5 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property highly recommended.
Lee
Stayed 2 nights in Sep 2025
10/10 Excellent
Shivanga
5 Dec 2025
Liked: Amenities
Very cozy..
Shivanga
Stayed 7 nights in Nov 2025
10/10 Excellent
ceaser
10 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend
ceaser
Stayed 3 nights in Sep 2025
10/10 Excellent
Olumbe
18 Nov 2025
Spotless
Olumbe
Stayed 4 nights in Nov 2025
10/10 Excellent
Priscah K
22 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Great service
Priscah K
Stayed 1 night in Apr 2025
10/10 Excellent
Xiao Qian
29 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Safety. Clean. Convenience
Xiao Qian
Stayed 2 nights in Aug 2025
8/10 Good
Tarkisha
27 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Tarkisha
Stayed 3 nights in Oct 2025
10/10 Excellent
Rodrigue
27 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
All nice
Rodrigue
Stayed 1 night in Feb 2025
8/10 Good
Craig
15 Dec 2023
Liked: Cleanliness, room comfort
One of the best in Kenya
Just two issues.
1) The security is just to much.
2) The property is so large it requires long walks.