Search Hotels Near NY University Medical Center, New York

"The location was"

"Staff were friendly and accommodating. We used to luggage storage twice during our stay, once hours before check-in so we didn't have to carry our bags everywhere and the second time was after check-out so we could get breakfast and explore a little more before leaving for the airport. The room was clean and spacious and we even ended up getting an upgraded room than what we initially booked which was a nice surprise. We came here for a day trip to see Harry Potter and the Cursed Child, and the theater was a four-minute walk. Many places are walkable and we only used the metro card for to and from the airport. Overall, a great stay and I'd book this hotel again in the future."

"Would definitely stay again, great location. "

"Very nice "

"staff was super friendly and the room was well kept throughout our stay."

"We have very mixed feelings overall. Starting with the good: convenient location, nice room (direct view of the Empire State Building), free coffee in the mornings, most staff were friendly and helpful. Unfortunately, our stay didn't end well. We asked reception if they could order a taxi for us to the airport (as it's not impossible for foreigners to use the app for this) and were quoted the regulated price. To our surprise, at the agreed time a standard car showed up instead of a taxi. While this already wasn't what we agreed on, things got weirder as we noticed the driver discussing a kickback from our trip - probably explaining why we didn't get a taxi as requested. Not necessarily a problem on its own, but it felt like we didn't get what we asked for for personal gain. To make things worse, when we said we would pay by card, we were told we had to pay more then - not something that would have happened with a taxi and felt both unfair and dodgy. As the cherry on the cake, there was no tip option below 25% / couldn't enter a custom amount - while this is an epidemic in the US, it felt especially ridiculous as we were already paying more than what was agreed and how much the taxi's regulated price would have been."

"Nice staff"

"The staff was very friendly and accommodating. Hotel and rooms clean. Very minimal, just necessities. Lobby was good to hang out in, bar was good. Not enough signage about evebts in Lobby with clear times. Incredible location. Close to everything. "

"The room was clean and it had a shower. It’s right there on Times Square so it made it easy to walk everywhere."