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"Excellent customer service delivered by Catalina and her manager Llorens. Our apartment was cleaned very well by Bernarda and the most helpful maintenance service by Jaume. The pool was spotless clean and the easiest access to the fantastic beach. Mattresses very, very comfortable."

"Excellent accommodation staff are polite and helpful excellent value for accommodation and surroundings are beautiful make it a relaxing holiday"

"The first time in my life I see hotel who is not cleaning the rooms everyday and where you need to pays extra to use the safe in the room. It's supposed to be 4 stars hotel and safe and cleaning the room daily should ln't be an option. Also insulation is really bad as we hear everything from next ..."

"Booked the holiday at the last minute and wasnt sure what to expect having never been to a resort before. On arrival we found the rooms to be large comfortable and clean, and the resort to be beautiful and well catered. My kids especially enjoyed the kids club and loved the evening ..."

"The apartment was modern inside, staff were ever so friendly and it was clean and tidy."

"alcudia is lovely place and hotel is placed perfectly for access to beach, restaurants etc. It was very basic the room which was a little disappointing and the pool was quite small, but the staff were very nice and helpful always! I probably wouldn't stay again as I found other hotels around were ..."

"The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms."

"Cheap hotel with dated furnishings. 2 bedroom apartment is really a 2 bed apartment (i.e. 1 bedroom and 1 pullout bed in the living room). View from the hotel is over the roof of an adjacent building and / or the street. There doesn't seem to be anyone at the reception desk at any time. We arrived ..."

"we did a 24 hour stay for my wife birthday - the rooftop pool area and day beds are amazing - the pool is perfect for kids (they were there all day). Its amazingly clean and the location is incredible - location is stunning - but the food does let it does, sadly - which is a shame as with a bit more ..."

"Excellent customer service delivered by Catalina and her manager Llorens. Our apartment was cleaned very well by Bernarda and the most helpful maintenance service by Jaume. The pool was spotless clean and the easiest access to the fantastic beach. Mattresses very, very comfortable."

"For a 5 star hotel our standard room was very basic. Whilst the pool area was nice, the sun loungers were dirty and i had to wash off the bird poop myself. Food was basic, but they had only just re-opened after the lock down so its expected. Make sure you bring trousers for an evening for the restaurant, ..."