Title: Aparthotel HSM Lago Park Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1058888&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Aparthotel HSM Lago Park ## Photo gallery for Aparthotel HSM Lago Park ![Exterior - Aparthotel HSM Lago Park (Muro)](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/85cb1a55.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge - Aparthotel HSM Lago Park (Muro)](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/af9e516c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 25 per person) - Aparthotel HSM Lago Park (Muro)](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/387c97a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas - Aparthotel HSM Lago Park (Muro)](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/98549415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Aparthotel HSM Lago Park (Muro)](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/824b1a77.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Just steps from Playa de Muro, HSM Lago Park Aparthotel offers convenience and comfort. Parents can enjoy the pool's swim-up bar while kids play. The on-site restaurant serves breakfast and dinner, table tennis entertains, and multilingual staff assist travelers. ## Reviews 8.0 Very good ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1058888&PinnedHotelID=1058888&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Premium Apartment, 1 Bedroom, Balcony ![View from room](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/0631dc10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom, Balcony ### Highlights Balcony or patio Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Premium Studio, Balcony ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/b9ce99f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio, Balcony ### Highlights Balcony or patio Air conditioning Kitchenette Fridge TV Separate bedroom Private bathroom Hairdryer - 161 sq ft - 1 bedroom - Sleeps 2 - 2 Single Sofa Beds ### View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED) ![View from room](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/0631dc10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, Balcony (BRUNCH UNLIMITED) ### Highlights Balcony Air conditioning Free cots/infant beds Kitchenette Fridge TV Separate bedroom Private bathroom - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1060000/1058900/1058888/b9ce99f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio, Balcony (BRUNCH UNLIMITED) ### Highlights Balcony Air conditioning Kitchenette Fridge TV Private bathroom Hairdryer Microwave - Sleeps 2 - 2 Single Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMuro-Hotels-Apartamentos-HSM-Lago-Park.h1058888.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMuro-Hotels-Apartamentos-HSM-Lago-Park.h1058888.Hotel-Information) ## About the area Located in Muro, Aparthotel HSM Lago Park is near the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. [Visit our Muro travel guide](https://www.expedia.co.uk/Muro.dx6140931) [View more Aparthotels in Muro](https://www.expedia.co.uk/Muro-Apart-Hotels.d6140931-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.81474%2C3.11344&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rLnq6WNtJRPToepthwAItcp9qRM=) Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458 ### What's nearby - ![Must to go so Early in the Day ](https://images.trvl-media.com/place/6140931/c78dede6-29d8-4556-b5b5-8a8034cd1a2d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa de Muro 5 min walk \- 0.3 miles - ![Alcudia beach between Port d'Alcudia and Can Picafort, Spain, Shutterstock ID 1128038810, Purchase Order: -](https://images.trvl-media.com/place/6275139/946eafb3-1041-40b5-9c0b-d06a6b01a48a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Alcúdia Beach 19 min walk \- 1.0 mile - Platja dels Francesos 5 min walk \- 0.3 miles - Cova de Sant Martí 2 min drive \- 1.3 miles - Alcúdia Port 5 min drive \- 2.9 miles ### Getting around - Sa Pobla Station 17 min drive - Palma de Mallorca (PMI) 57 min drive ### Restaurants - L’Épicerie Alcudia 10 min walk - Numa Beach 10 min walk - Tramuntana Restaurant 13 min walk - Burger King 3 min walk - Las Dunas Snack Bar 9 min walk ## About this property ### Aparthotel HSM Lago Park Along with a restaurant, this smoke-free aparthotel has a nightclub and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a complimentary children's club are on-site. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available. Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. This Muro aparthotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a limited basis. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ### Awards and affiliations Eco-certified property This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Beach](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814321/c544b020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grupotel Alcudia Suite Muro - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.8 Excellent 66 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=2814321&PinnedHotelID=2814321&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1380000/1374400/1374316/38c0c04e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grupotel Amapola Muro - Pool - All-inclusive - Kids’ pool - Parking included 8.6 Excellent 129 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=1374316&PinnedHotelID=1374316&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/33000000/32610000/32606900/32606841/c1976b8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grupotel Alcudia Pins Muro - 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White sand beach nearby - Beach loungers - Beach umbrellas ### Pool/Spa - Pool loungers - Pool umbrellas - Seasonal outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 20 metres - Return airport shuttle (surcharge) - Car hire ### Family friendly - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Playground ### Restaurants on site - Restaurante Buffet ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator ### Dining - Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: EUR 25 for adults and EUR 15 for children - A bar/lounge - A poolside bar - A restaurant - A swim-up bar ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Nightclub - TV with cable channels ### Outdoor areas - Balcony - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Limited housekeeping - Luggage storage - Multilingual staff - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near the sea ### Things to do - Arcade/game room - Bicycle parking - Bicycle rentals - Bicycle storage - Billiards/pool table - Children's pool - Free children's club - Free supervised activities for children - Gym - Table tennis - Bicycle rentals nearby - Golfing nearby - Hiking/biking trails nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 135 units - 2 buildings - 4 floors - Bicycle parking - Bicycle rentals - Bicycle storage - Built in 1994 ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 19 October 2025 to 26 March 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to October Pool access available from 9:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Apartamentos HSM Lago Park Apartamentos HSM Lago Park Alcudia Apartamentos HSM Lago Park Aparthotel Apartamentos HSM Lago Park Aparthotel Alcudia Apartamentos Hsm Lago Park Hotel Playa De Muro Apartamentos HSM Lago Park Aparthotel Muro Apartamentos HSM Lago Park Muro Apartamentos HSM go Park Apartamentos HSM Lago Park Aparthotel HSM Lago Park Muro Aparthotel HSM Lago Park Aparthotel Aparthotel HSM Lago Park Aparthotel Muro ## Frequently asked questions ### Does Aparthotel HSM Lago Park have a pool? ### Is Aparthotel HSM Lago Park pet-friendly? ### How much is parking at Aparthotel HSM Lago Park? ### What time is check-in at Aparthotel HSM Lago Park? ### What time is check-out at Aparthotel HSM Lago Park? ### Does Aparthotel HSM Lago Park provide a shuttle to the airport? ### Where is Aparthotel HSM Lago Park located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aparthotel HSM Lago Park Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 95 8 - Good 150 6 - Okay 67 4 - Poor 6 2 - Terrible 6 ## Reviews ### 8/10 Good #### Louise 16 Sept 2025 Liked: Cleanliness, property conditions & facilities Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm. ##### Louise Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Maria 6 Jul 2025 Liked: Cleanliness, room comfort, communication Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again ##### Maria Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Charlotte 21 Sept 2025 Liked: Cleanliness, room comfort, communication #### Great vibe, friendly and relaxing! I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again. ##### Charlotte Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Zygimantas 6 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again ! ##### Zygimantas Stayed 7 nights in May 2024 ### 10/10 Excellent #### Tanzeel 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience. ##### Tanzeel Stayed 4 nights in May 2025 ### 10/10 Excellent #### alex 4 Nov 2023 Liked: Cleanliness, communication Very clean and staff were friendly we’re coming back next year ##### alex Stayed 10 nights in Oct 2023 ### 8/10 Good #### Keith 12 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it. ##### Keith Stayed 5 nights in Oct 2024 ### 8/10 Good #### Amber 20 Oct 2023 Liked: Property conditions & facilities, communication Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel. ##### Amber Stayed 5 nights in Oct 2023 ### 6/10 Okay #### Daniel 2 Jul 2024 Liked: Cleanliness, communication #### Booked last minute All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season ##### Daniel Stayed 3 nights in Jun 2024 ### 8/10 Good #### Louise 9 Aug 2024 Liked: Cleanliness, property conditions & facilities The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though. ##### Louise Stayed 5 nights in Aug 2024 ### 6/10 Okay #### Rahul 24 Jun 2024 Liked: Cleanliness, communication #### Not the right Value for the Money Spent Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation. ##### Rahul Stayed 4 nights in Jun 2024 ### 8/10 Good #### Melanie 18 Oct 2025 Liked: Cleanliness, room comfort, communication All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3\* plus. ##### Melanie Stayed 12 nights in Oct 2025 ### 6/10 Okay #### Georgie 29 Jul 2025 Liked: Cleanliness, communication #### Good location Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away. ##### Georgie Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Rebecca 8 Aug 2023 Disliked: Property conditions & facilities The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4\. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel. ##### Rebecca Stayed 7 nights in Jul 2023 ### 8/10 Good #### Heidi 28 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions. ##### Heidi Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Willow 22 Sept 2025 Liked: Cleanliness, amenities, communication Enjoyed our 8 day stay . Will come back again ##### Willow Stayed 8 nights in Sep 2025 ### 6/10 Okay #### Fayçal 4 Aug 2025 Liked: Communication Disliked: Cleanliness, amenities It was noisy and the bed not too confy but overall it was ok ##### Fayçal Stayed 5 nights in Jul 2025 ### 8/10 Good #### Gustavo 3 Aug 2025 Liked: Cleanliness, room comfort, communication #### Good times Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones. ##### Gustavo Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Hannah 15 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it. ##### Hannah Stayed 4 nights in Sep 2025 ### 8/10 Good #### Marianne S. 11 Oct 2025 Liked: Cleanliness, room comfort, communication Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time. ##### Marianne S. Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Irina 18 Jul 2025 Liked: Communication Disliked: Amenities The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options. ##### Irina Stayed 11 nights in Jul 2025 ### 6/10 Okay #### Toni 3 Aug 2025 Liked: Communication #### High season family vecation The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great. ##### Toni Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Ruslan 27 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant ##### Ruslan Stayed 8 nights in May 2023 ### 10/10 Excellent #### Mai-Britt 29 Apr 2023 Liked: Cleanliness, room comfort, communication #### Perfect for a week with friends A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day. ![](https://a.travel-assets.com/ugc/hotel-reviews/469E78490CE6577B9C1ACF04FEAADA410FEA0E9A1682776410551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mai-Britt Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### HALYNA 4 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication very good ##### HALYNA Stayed 13 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Catalonia Royal Ses Estaques - Adults Only](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Catalonia-Royal-Ses-Estaques-Adults-Only.h17908087.Hotel-Information) > > [Hotel Galfi - Boutique & Adults Only](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Hotel-Galfi.h2336059.Hotel-Information) > > [Agroturismo Llucasaldent Gran Menorca - Adults only](https://www.expedia.co.uk/Alayor-Hotels-Agroturismo-Llucasaldent-Gran-Menorca.h39144793.Hotel-Information) > > [BG Hotel Pamplona](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Pamplona.h7983412.Hotel-Information) > > [Meliá Ibiza - Adults Only](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Melia-Ibiza-Adults-Only.h525834.Hotel-Information) > > [Iberostar Waves Cristina](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Iberostar-Cristina.h1204762.Hotel-Information) > > [Charming country house – Villa Es Molí de’n Palmer](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Charming-Country-House-Villa-Es-Moli-Den-Palmer.h49268218.Hotel-Information) > > [Alcázar Hotel Sóller](https://www.expedia.co.uk/Soller-Hotels-Alcazar-Hotel-Soller.h102182561.Hotel-Information) > > [Aluasoul Hotel Carolina](https://www.expedia.co.uk/Capdepera-Hotels-Hotel-Roc-Carolina.h42097779.Hotel-Information) > > [Hacienda Son Antem Golf Resort, Autograph Collection](https://www.expedia.co.uk/Llucmajor-Hotels-Son-Antem.h438525.Hotel-Information) > > [Castell Dels Hams](https://www.expedia.co.uk/Manacor-Hotels-Hotel-Castell-Dels-Hams.h8070649.Hotel-Information) > > [Petunia Ibiza, a Beaumier Hotel](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Petunia-Ibiza-Adults-Only.h3450236.Hotel-Information) > > [Sunside Ibiza Studios - Adults Only](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Central-Park-Apartamentos-Adults-Only.h1424028.Hotel-Information) > > [Bonito Ibiza by O Beach ](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Aparthotel-Reco-Des-Sol.h1128144.Hotel-Information) > > [HM Balanguera Beach- Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-HM-Balanguera-Beach.h1443249.Hotel-Information) > > [Finca Ca's Sant](https://www.expedia.co.uk/Soller-Hotels-Finca-Cas-Sant.h25782171.Hotel-Information) > > [Hotel Menorca Experimental](https://www.expedia.co.uk/Alayor-Hotels-Menorca-Experimental.h35809017.Hotel-Information) > > [BG Hotel Caballero](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Caballero.h1121584.Hotel-Information) > > [La Residencia, A Belmond Hotel, Mallorca](https://www.expedia.co.uk/Deia-Hotels-La-Residencia.h528426.Hotel-Information) > > [Iberostar Waves Bahía de Palma -Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Iberostar-Bahia-De-Palma-Adults-Only.h1922711.Hotel-Information) > > [Moon Dreams Marina Parc](https://www.expedia.co.uk/Mercadal-Hotels-Moon-Dreams-Marina-Parc.h4349906.Hotel-Information) > > [Insotel Club Tarida Playa](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Insotel-Club-Tarida-Playa.h10393069.Hotel-Information) > > [Ushuaïa Ibiza Beach Hotel - Adults Only - Club Entrance Included](https://www.expedia.co.uk/Ibiza-Town-Hotels-Ushuaia-Ibiza-Beach-Hotel-Adults-Only-Club-Entrance-Included.h910193.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Can Aulí Luxury Retreat](https://www.expedia.co.uk/Pollensa-Hotels-Can-Auli-Luxury-Retreat.h43996534.Hotel-Information) ---