Grupotel Alcudia Suite

Photo gallery for Grupotel Alcudia Suite

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Beach nearby
Beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Grupotel Alcudia Suite

Grupotel Alcudia Suite

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • All-inclusive
  • Laundry
  • Outdoor space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines
Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458

Explore the area

  • Popular LocationPlaya de Muro3 min walk
  • Popular LocationAlbufera Natural Park2 min drive
  • Popular LocationCova de Sant Martí4 min drive
  • AirportPalma de Mallorca (PMI)54 min drive

Choose dates to view prices

Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

Double Room, Balcony (2 adults + 1 child)

  • 323 sq ft
  • Studio
  • Sleeps 3
  • 3 Single Beds

Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Studio, Balcony (2 adults)

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 2 Single Beds

Apartment, 1 Bedroom, Balcony (2 adults)

  • 323 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 2 Single Beds

About this area

Muro

Grupotel Alcudia Suite is located near the beach and in a walkable area with great shopping. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Playa de Muro - 3 min walk
  • Albufera Natural Park - 2 min drive
  • Cova de Sant Martí - 4 min drive
  • Alcudia Beach - 4 min drive
  • Hidropark - 7 min drive

Getting around

  • Inca Station - 22 min drive
  • Palma de Mallorca (PMI) - 54 min drive

Restaurants

  • El Patio - 3 min walk
  • S'Albufera - 7 min walk
  • Pasta Pizza Factory - 8 min walk
  • Las Delicias - 8 min walk
  • Floridita - 12 min walk

About this property

Grupotel Alcudia Suite

4-star aparthotel near the beach
At Grupotel Alcudia Suite, hit the nearby beach, dine on-site at On-site venue or enjoy a drink at one of the aparthotel's 2 bars/lounges. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with satellite channels. A balcony, premium bedding and a safe are among the other amenities available to guests.
Grupotel Alcudia Suite offers 122 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages spoken

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking
  • Street parking available

Family friendly

  • Children's pool
  • Playground

Food and drink

  • Fridge
  • Microwave

Dining

  • Buffet breakfast available for a fee daily 8 AM–10 AM: EUR 15 for adults and EUR 7.50 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Hairdryer (on request)
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Things to do

  • Bike hire on site
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 122 rooms

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 11 out of 28 reviews
5 - Excellent 39%
Rating 4 - Good. 15 out of 28 reviews
4 - Good 54%
Rating 3 - Okay. 2 out of 28 reviews
3 - Okay 7%
Rating 2 - Poor. 0 out of 28 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 28 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Amenities, property conditions & facilities
Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff Very Clean
Stayed 7 nights in Aug 2021

4/5 Good

Stayed 7 nights in Aug 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Stayed 3 nights in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, perfect location, friendly staff
One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Stayed 7 nights in Jul 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Stayed 8 nights in Jun 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Stayed 10 nights in Oct 2017

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff and good food
Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Stayed 5 nights in Oct 2017

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Clean 3 star hotel
I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Stayed 9 nights in Jul 2017