Ratings based on 613 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Mold in room.

Posted 02-Feb-2017
Mold growing on window sill. Mold growing on shower wall and on right front corner of shower. Water on window sill from condensation as window not sealed properly. Notified front desk when I checked out. Did not see when I checked into the room the night before. Was told by hotel clerk that since I was not a Hilton Rewards member and I had booked the room through Expedia she couldn't do anything.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2017
Pros: The rooms are nice enough and comfortable. Our giant suitcase broke and they threw it out for us so we didn't need to worry about it.
Stay there most years around the holidays. We like it a lot.
4out of 5
Recommended
for Everyone
by A verified traveller from Jackson, TN

Nothing bad to say!!

Posted 20-Dec-2016
Nice, spacious room. Clean. Close to shopping. Close to interstate. Friendly staff.
3out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 10-Dec-2016
Pool too cold. Inside pool is not totally inside. Grandkids extremely disappointed.
1out of 5
by A verified traveller from US

Don't be fooled by the name.

Posted 30-Nov-2016
Don't be fooled into thinking this will be a nice stay at this hotel. The halls were dark and dingy. We were given a handicapped room which was not requested. The room was dark,dingy and dirty. The bathroom had mold in it and rust on the fixtures. I felt like I was in a 1 star hotel. Not what we expected from the Hilton Doubletree. Chain. Don't waste your money.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Nov-2016 on Hotels
5out of 5
by A verified traveller

Very pleasant

Posted 26-Nov-2016 on Hotels
Fantastic bed. Very.comfortable. quiet an near restaurant.
4out of 5
Recommended
for Everyone
by A verified traveller from Alabama

Nice hotel

Posted 23-Nov-2016
The hotel was very conveniently located. It had many places to eat nearby & also has a shopping mall not even a mile away. The only thing I did not like was that it's a pet friendly hotel. I absolutely love animals don't get me wrong but the pet that belonged to the people next door barked all night.
4out of 5
Recommended
for Everyone
by A verified traveller from N.

Not prepared.

Posted 21-Nov-2016
Staff was very good, however we were in a handicapped room and there was no chair or bench in the bathroom which was needed to take a shower. This was the second night in a row that we stayed in a Hilton owned hotel that we had to ask for the needed item. Also, there was no microwave in the room at the Double Tree!
3out of 5
by A verified traveller from US

Dirty, worn, in need of remodel

Posted 19-Nov-2016
Would not go back. Seriously disappointed as we usually like Double Trees