Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Ilinois

disappointing for a Hilton Hotel

Posted 28-Apr-2016
Pros: People at front desk.
Cons: Update rooms
Location: Shopping and close to where we were going.
Bulb out, air conditioning didn't work, no vent fan in bathroom, and half tv channels did't work. You would of thought some of these things would have been checked before they give you the room.
3out of 5
by Capusine from Powder Springs

Posted 18-Apr-2016 on Hotels
We stay here whenever visiting our son at school. Very convenient to shopping and MTSU. The hotel needs better housekeeping. The bathroom especially needs more attention. The floors had mold around the toilet and in the corners of the bath tub.
2out of 5
by Diane from Chicago

Dirty

Posted 18-Apr-2016 on Hotels
Staff was able to move me from a ground floor room after smell of skunk outside my window.
4out of 5
by Melanie from Atlanta

It was OK

Posted 09-Apr-2016 on Hotels
Stay was short. Room was clean and good-sized. The breakfast offering wasn't that great for $10.
1out of 5
by A verified traveller from St. Louis, MO

Dirty and unkempt.

Posted 09-Apr-2016
We were given a room with a toilet that was clogged and dirty. We were then given the room next door...still dirty but at least the toilet worked. There was food on floors throughout the entire hotel. Walls were grimy.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Mar-2016 on Hotels
4out of 5
by Amanda from Demotte, IN.

Posted 29-Mar-2016 on Hotels
The ONLY issue was getting towels when we used the pool.
5out of 5
by Bobby from Georgetown KY

Great

Posted 28-Mar-2016 on Hotels
Beat place I stay in while
2out of 5
by A verified traveller

Posted 28-Mar-2016 on Hotels
Disappointed......I have stayed here before and after this time I won't be staying here again. My phone in the room did not work and the bathroom was dirty. I asked for a noon checkout instead of 11am and the desk clerk was extremely rude and didn't want to do it so not worth the hundred plus a night I paid. Will not return or recommend to anyone. Sad because I really love the Doubletree chain
3out of 5
by Heather from Atlanta

This visit wasn't so great

Posted 28-Mar-2016 on Hotels
We've stayed at this Doubletree in several occasions but this time our visit was subpar. The clientele was obnoxious, loud and thought races on hover boards in the night was acceptable. By hotel administration not curtailing this behavior one can only assume they condone it. Furthermore, the blow dryer just about caught the room on fire, a replacement had to be requested multiple times and then intercepted in the hall when they tried to give it to the wrong room. Come to find out they had the same issue as well! Our heater must have been out because the room never got above 63. The phone didn't work in our room either, making it difficult to tell them discretely what our complaints were. It was a bummer because I've never had to complain anywhere before! We will have to explore other options when we come to visit our family again, which we do often.