Posted 17-Oct-2016 on Hotels
Upon arrival at hotel..4:50pm..check in is at 4:00pm...room was not ready
was told would be a while before ready, offered a cookie..an ask to wait in bar or reception area...waited until 6:00!
Front desk was gracious to comp $50.00 from room; if would have been nice to been able to get in room on time, taken a short nap,shower,etc..before needing to leave for an event at 7:00
But, overall everything was fine. The next morning the lounge attendant for executive level was very gracious, attentive!