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"Messaged requesting an early check, didn’t receive a reply or acknowledgement. Very uncomfortable mattress & pillows. "

"Stayed at the Horizon suite club room. Got a great view of the marina. Breakfast and Dinner snacks were great in the Club room... staff were friendly too. Hotel is a bit dated, and the bed was a bit soft for us. Missing a Spa/Sauna. But still a 5 star stay for us. "

"Very outdated rooms . Could do with renovations."

"I tried another booking company first and was messed about beyond belief, almost gave up on my birthday trip then come across Lastminute.com. I was surprised to see the hotels were above decent and with great reviews. Unlike the other companies I was looking at were their bundle deals seemed to only include hotels that had seen better days and were trying to get people back to retain their 5 star status. The Crystalbrook Riley was so far above what I was imagining for my birthday trip, I got the inclusive breakfast everyday, so worth it, it only cost me an extra $15 per day and the other hotel guests were paying $45 per person at the door. The pool was beautiful, the staff were above and beyond helpful and looked generally happy to be there. The beauty spa was well priced compared to Adelaide spa prices and the ladies were lovely. My massage therapist was so sweet and really informative, I usually prefer not to talk during sessions but this chick had a great vibe and I learned a lot about my skin type. There was a Supermarket within walking distance for snacks and essential items as well as a plethora or different restaurants surrounding so great location for people who are not hiring a car on their trip. Honestly 10/10 experience could not fault them if I tried!"

"No notice that the restaurant & bar would be closed on Anzac Day and the next day. Very small, uninteresting and limited room service menu. App for room service did not work for 5 days. "

"Bailey continues to be the hotel we go back to - location, ameneties, room and staff. Big thanks to the team member who helped with access to the car park - tip for all - check in first and then park as there is no access to the car park without a room key."

"I like"

"We didnt have breakfast,"

"Our overall staying were great - if anything it should be looked at is the smell of cigarettes on some areas and locations. Otherwise, the two asian receptionists were very helpful. "