Mount Charleston Wilderness Holidays from £779

This place was phenomenal! Staff is very friendly and helpful. The room was clean and quiet, I would highly recommend.

Large rooms with a family great pool is awesome. It’s a great overall property.

Me and my husband loved it easy access to it all. Pool area was much needed!Will return

Beds in the room were very uncomfortable. You could fell the springs from the bed mattress. that was my main issue and another issue you had to climb into the bathtub to even take a shower very dangerous and slippery.

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.