We had our stay booked for 3 days but only stayed one night at this hotel and then we left. Our Valets were nice, and the security guys were nice and that was it. The front desk was rude right from the start. They did offer to upgrade our room for a small fee, which I figured why not I wanted my wife to have a enjoyable time. But what he didn’t tell us is that our room was on the other side of the hotel, which there are no elevators over there so you have to walk a good distance just to get to your room. Then we get to our room and it’s a decent room. They do have a casino and a few other things to do with the kids which would be fun, IF your kids can handle the cigarette smoke! The food court is right next to the casino so you are smelling the smoke as you eat, (I wasn’t a fan of that). But then we let the kids play in the arcade which they had fun, but then the cigarette smoke was so bad that they started coughing. So we went back to our room and that’s all we could smell all night. The kids kept coughing so we had to go. We were polite when we went to turn the keys in and let them know we were leaving, and they told us to “just leave!” We had not even given them a explanation on why we were cutting our trip short yet. They did not care to hear why at all! They were EXTREMELY RUDE about it. As far as the condition of the room it was ok. The shower never got cleaned so there were hairs at the bottom of the shower. It looked like the tile had not been cleaned for a while.
