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Reviews of Quality Inn & Suites NJ State Capital Area

2.5 out of 5
Quality Inn & Suites NJ State Capital Area
7 South Pennsylvania Ave, Morrisville, PA

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 816 reviews" "
Rating 8 - Good. 277 out of 816 reviews" "
Rating 6 - Okay. 134 out of 816 reviews" "
Rating 4 - Poor. 79 out of 816 reviews" "
Rating 2 - Terrible. 55 out of 816 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

leysha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Janice

Travelled with family
Disliked: Cleanliness, staff & service
Dated needs a face lift for the cost per night. There was no drinking water available. The shower curtain in both of our rooms were torn not a very good look for the price.
Stayed 1 night in Apr 2024

2/10 Terrible

Sam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff at night was rude. They say pet friendly on the website but they do not allow pets.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and comfortable. The ground floor was under renovation, so not in great shape. There were a couple of reasonable restaurants within walking distance and the guy checking us in was very helpful and pleasant. The brunch was better than the other two Quality Inns that we stayed at the previous two nights. We would stay at this hotel again if travelling by here.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Stayed 2 nights in Apr 2024

6/10 Okay

Ian

Disliked: Cleanliness
Average
Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Travelled with family
Liked: Amenities
It was fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Viachaslau

Stayed 2 nights in Mar 2024

10/10 Excellent

Yovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible
Stayed 5 nights in Mar 2024

10/10 Excellent

Viachaslau

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
El hotel esta cerca de todo. Esta muy limpio.
Stayed 1 night in Mar 2024

6/10 Okay

Clarissa

Liked: Amenities
Disliked: Cleanliness
I understand they are under some kind of construction but the bath tube was not cleaned.
Stayed 1 night in Mar 2024

4/10 Poor

SANDEEP

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Fredric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Sudharshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The area where the property was located was good. However, the hotel room was dirty. The fridge had food that was not cleaned from the previous guest. There was a pizza box as well as a bottle of liquor that occupied the entire fridge. The restroom had soaps that was opened from the cover and was not replaced from the previous guest. There was some strands of hair and the bathroom smelled like urine. Looked like room service did not do their job. The rubber seal for the room door was broken and so the door had a gap. We felt like the door could easily be opened in spite of it being locked. We discussed all these issues with the front desk staff when we were checking out the next day morning and the staff member assured us that they would try to compensate us for the issues. We haven't received any compensation yet.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Stayed 4 nights in Jan 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super professional.
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quiet and clean and close to everything!
Stayed 4 nights in Feb 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Meghan

Travelled with family
There was a weird motion sensor in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Fritzner

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Tallaya

Liked: Staff & service
Disliked: Cleanliness
Quality Inn is usually always great the room was clean but the blankets on the bed have burnt marks on it like cigarette Burns I don't smoke is really uncomfortable waking up in the middle of the night with scratchy holes touching my skin other than that the people are very friendly
Stayed 2 nights in Jan 2024

10/10 Excellent

Norma

Stayed 2 nights in Dec 2023

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service, room comfort
We arrived after a 10 hour drive. The doors to the lobby were locked. After driving around to look for another entrance, I knocked on the door for 10 minutes, with no answer. Just as I was finding a phone number to call, someone appeared in the lobby and walked to the door and opened the door. It turned out that this was another guest. After walking in, there was nobody at the front desk. I rang the service bell repeatedly, and a worker finally came out. It should not take 20 minutes to get into a hotel that I had reserved. I can understand locking the door for safety reasons, but why was nobody monitoring the door? Not the way I wanted to end a long day of traveling. The mattresses felt like sleeping on cardboard. The pillows were very comfortable, to their credit.
Stayed 1 night in Jan 2024

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very friendly and helpful. He noticed that I wore a mask, so he told me about his sanitation procedures. Smart!
Stayed 1 night in Jan 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Overall ok, but bad smells
This place wasnt bad. About what youd expect from a 2-3 star hotel. Sheets and towels were clean, bathroom was updated which was nice. Refrigerator and microwave though small were nice and worked well. My cable wasnt working the first day, and the person from the front desk came up and fixed it, i mentioned it might be the HDMI cable so he got a new one and switched it out for me. Worked fine after that. My biggest issue was the smell. I could tell that whoever was in that room before me had a dog of some sort, and either it peed on the carpet or was just plain dirty because the whole room smelled like dog. Also, the bathroom smelled deeply of cigars. Like someone knew the facility was non-smoking, and instead of going outside, they smoked in the bathroom and tried to cover it up with a shower or something. If youre going to be a pet friendly hotel (which honestly is fine by me) you should make sure you either steam clean or whatever to ensure the room is ready for the next customer. I know youre charging a pet deposit/daily fee, that should go towards ensuring the room is properly cleaned and odorized for the next person.
Stayed 8 nights in Dec 2023

4/10 Poor

Rabia

Disliked: Cleanliness, property conditions & facilities
Bathroom tub was very dirty. The dirty water markings were very noticeable.
Stayed 1 night in Jan 2024

2/10 Terrible

KARMEN

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
Very accommodating, especially for a room change a last minute.
Stayed 1 night in Jan 2024

2/10 Terrible

Kayla

Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Muhammad Adil

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Rebekah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

LAURA, SUSQUEHANNA

Liked: Cleanliness, staff & service
Cleaner then most places I stayed at.
Stayed 1 night in Dec 2023

8/10 Good

devindra

Travelled with family
Liked: Staff & service
The room itself is spacious… the hallway is dirty and the bathroom has mold by sink
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

you get what you pay for
We needed a place to stay late at night. They don't accept walk ins after 11, which is totally fine. That had nothing to do with my review. The hotel room was average to below average, I couldn't close the curtains other than the sheer one, and it was a ground floor room. It seemed clean but I wouldn't walk in it with a black light. it was fine for the night, but $90 doesn't get you very far in a hotel these days. The bed was fine. Nothing special. There was no blanket only a comforter. Usually that's just a decoration. Nothing special. I wouldn't choose to stay here again if I had a choice.
Stayed 1 night in Dec 2023

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only problem is no one can see how to get in the parking lot at night maybe put arrows there or sum
Stayed 4 nights in Dec 2023

10/10 Excellent

Ianis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Karina

Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LaTanya, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay to me didn’t stay long
Stayed 1 night in Dec 2023

6/10 Okay

Taylor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Ashley

Business traveller
Liked: Staff & service
Fine
It was fine only needed to stay one night, it was an old Hotel, the room smelled like dog but it was fine.
Stayed 1 night in Dec 2023

8/10 Good

Sweeney

Liked: Amenities
The location was great. Places were easy to drive or walk too. The hotel was good for the price. Having a hot breakfast was a plus
Stayed 4 nights in Dec 2023