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Reviews of La Quinta Inn & Suites by Wyndham Morgan City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Morgan City
2019 Allison St, Morgan City, LA

Reviews

6.8
Rating 10 - Excellent. 99 out of 330 reviews" "
Rating 8 - Good. 79 out of 330 reviews" "
Rating 6 - Okay. 59 out of 330 reviews" "
Rating 4 - Poor. 39 out of 330 reviews" "
Rating 2 - Terrible. 54 out of 330 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

6/10 Okay

Deb

Travelled with partner
Liked: Cleanliness, staff & service
The front desk clerk was very kind. We entered the room and the TV was on. The shower didn’t work properly. Part of the water was pouring out of the tub faucet. Thery were out of most of the hot breakfast items. The room was clean and the bed was ok
Stayed 1 night in Apr 2024

2/10 Terrible

Natasha, Thibodaux

Stayed 1 night in Mar 2024

4/10 Poor

Duane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a whirlpool suite. Whirlpool overflow was broken and controls had been jury rigged to make them work. Shower curtain was too short, allowing water to run out into floor. Large slick tiles were used in the bathroom, making the process of standing on a wet floor very unsafe. The bracket in the shower meant to hold up the hand held device was broken, thus it had to be held at all times, or let it hang and use the other shower head that was at neck level. The smoke detector was falling off the wall; just being held up by it's wiring. The TV would work a few minutes and then signal loss would come up on the screen for anywhere from 30 seconds to many minutes. The ONLY good thing? I didn't see any bugs. Morgan city should take a cue from Bowling Green Kentucky La Quinta. I know that this hotel chain has the ability to do a good job, but it seems some care and some don't. This place was also in the top three most expensive places we stayed at on this 19 day trip. SMH
Stayed 1 night in Mar 2024

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the hotel, there were what appeared to be prostitutes and a pimp sitting and walking around aimlessly right outside the entrance of the hotel. Going into the hotel, the lobby was unappealing. The front desk furniture had damages and the decor was dated. There was a sticky drink spill right in front of the elevator so I notified the front desk person but it took hours for them to clean it up. People were trying to walk around it to avoid slipping. After it was eventually mopped up, they didn’t do a good enough job at cleaning it. There was still some spillage. The walls of the inside of the hotel were damaged and some areas had touch up paint that didn’t match the rest of the walls. It was much worse entering the room. The furniture had broken pieces, the microwave was missing knobs, the lamp was broken and the remote to the tv wasn’t working at times. The carpet was old and had stains. The view looking out of the window was the backyard of a Trailer park. The gym there(size of a closet)was a crappy treadmill, 2 dumbbells and a yoga ball. Breakfast looked terrible. Not going back again.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This hotels is in desperate need of an upgrade. No phone in the room. No notepad or ink pen in the room. Broke pictures frames. It did well for the one night I was there and the service from the workers was awesome, but no returning to this particular hotel. Crazy I received my room keys with a sticky note stating my room and the Wi-Fi password. Please update ASAP!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Stayed 1 night in Feb 2024

2/10 Terrible

Christa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled my cigarette smoke in a non-smoking room. The amenities were all rusted, and the bed had a big dip in it.
Stayed 2 nights in Jan 2024

2/10 Terrible

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The morning desk person. Nothing else only a botton sheet no top sheet ùnder the comforter on both beds ask other guest and they had botton flat comforter and a cover sheet?? So why didnt we it felt gross the shower dint work oror the exhaust fan in the bathroom when I reported they said there was nothing they could do because the maintenance man will not come in till Mondaythe
Stayed 1 night in Jan 2024
Response from Sharnell Ruffin AGM on 31 Jan 2024
Dear Ms. Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, missing a sheet on bed, guest laundry was dirty
Stayed 1 night in Jan 2024
Response from Sharnell AGM on 31 Jan 2024
Dear Mr. Robert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Dec 2023

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi doesn’t work and it’s like a party 24/7 with all the guys staying for work. Even if you ask the staff to say something about loud music at 3AM they just say (what do you expect me to do). Highly unprofessional and will never stay again.
Response from Sharnell Ruffin AGM on 31 Jan 2024
Dear Mr. Chad, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude and fridge and microwave was dirty with food in it.

4/10 Poor

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Leng, Tomball

Stayed 1 night in Dec 2023

2/10 Terrible

Rekiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Vincent

Business traveller
Disliked: Amenities
Waffle maker didn’t work and coffee didn’t have creamer result available also rooms weren’t kept up my sheets were changed maybe once a week and the fridge still had food from whoever stayed in it last
Stayed 6 nights in Nov 2023

2/10 Terrible

Lance

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a suite that showed as being available but upon checking in, they informed me that it's been booked "for months". They put me into a double queen room instead and offered no partial refund for the extra I paid for the more expensive room. There was a also persistent beep from a smoke detector down the hall. The location is good though. Close proximity to a gas station and a good Mexican restaurant.
Stayed 2 nights in Nov 2023

2/10 Terrible

Chris

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. My room was not cleaned when I walk in. Roaches everywhere, No linen on beds, huge urine stains on beds and feces all in the bathroom.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eliézer Ausencio

Stayed 4 nights in Nov 2023

10/10 Excellent

Fernando

Stayed 1 night in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Sharnell on 11 Nov 2023
Thank you!

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sharnell on 23 Oct 2023
I'm sorry to hear that your stay wasn't what expected.

8/10 Good

Jeff

Stayed 2 nights in Oct 2023
Response from Sharnell on 17 Oct 2023
Thank you for leaving us a review! I'm happy to hear you enjoyed your stay with us.

2/10 Terrible

Jobi

Stayed 1 night in Oct 2023
Response from Sharnell on 11 Nov 2023
Sorry to hear your stay with us wasn't what you expected.

6/10 Okay

LORINDA

Stayed 1 night in Sep 2023
Response from Sharnell on 17 Oct 2023
Thanks for leaving us a review!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sharnell on 17 Oct 2023
Thanks for leaving us a review!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything needed
Stayed 1 night in Sep 2023
Response from Sharnell on 17 Oct 2023
Thank you for leaving us a review!

10/10 Excellent

Cailyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
What we needed but...
Overall everything was great. We only needed a place to put our heads down at night so we did not need much but as an older hotel, it does need some updates.
Stayed 3 nights in Sep 2023
Response from Sharnell on 17 Oct 2023
Thank you for leaving us review! I'm pleased that you enjoyed your stay with us.

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a very good stay
It was not clean. Behind chair were pieces of paper ,busted balloons and who knows what else.I was not putting my hands it it. There could have been a needle in it. I had to leave room to go to front desk BECAUSE there are NO phones in room. the refrigerator was ice over so bad it wasn't working right. Free breakfast consist of scramble egg, bread ,cereal, one type milk a couple pastries.No fresh fruit,no waffle batter ,No kinds of juices, no kind of meat, no biscuit and gravy and etc. Was a Great price per night. Bath room had a toilet seat that moved , no Bars around tub , tub VERY slipper, chipped ,stopper broken and laying aside, and no place to put your soap,shampoo bottle or face towel. Facets on laboratory was glued together. Wall receptacles with no covers
Stayed 2 nights in Aug 2023

10/10 Excellent

Fernando

In the middle of everything
Stayed 1 night in Aug 2023

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Giovanni

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

DEVONTAE

Stayed 1 night in Aug 2023

4/10 Poor

its

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not recommend
Stayed 2 nights in Jul 2023
Response from Sharnell Ruffin on 5 Aug 2023
I'm so sorry to hear that, and please accept my apology on behalf of the hotel establishment.

6/10 Okay

Barret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Likely won't stay again at this one.
I've stayed at allot of LA quinta with great results, but My wife specifically stated that we won't be staying there again at the Morgan city one. It was not that horrible, but she found hair all on the bed. When we got there, it took until after midnight to get to room cool enough to fall asleep, the ac unit looked like it was dirty and freezing up. My wife and son went to the pool the next day, she says there was plenty of broken flooring near the pool to cut your feet, and the lounge chairs were broken, she sat in the only good one, only for it to break and she fell back onto to concrete. So it definitely needs some updating. Not there fault, but you could hear guest running up and down the halls and slamming doors all night.
Stayed 1 night in Jul 2023
Response from Sharnell Ruffin on 5 Aug 2023
I'm so sorry you all had to go through what you guys went through. please accept my apology on behalf of the hotel establishment,

8/10 Good

Jesus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and clean
Stayed 1 night in Jun 2023
Response from Sharnell on 5 Aug 2023
Thank you and I hope we'll see you again!

8/10 Good

GORKEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
"okay" category hotel but I have seen other La Qiunta Inn much worse than this one so this is in better condition than the others.
Stayed 1 night in Jun 2023
Response from Sharnell on 22 Jun 2023
Thank you for staying with us, I will share your feedback with the hotel staff.

6/10 Okay

KIMBERLY

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pool area nasty and the piil needs to be refinished at the bottom. Makes it look nasty and dirty! Not one lounge chair by the pool was not broken! Please consider sprucing up the breakfast area and the breakfast itself!
Stayed 1 night in Jun 2023
Response from Sharnell Ruffin on 19 Jun 2023
We would like to take this time to thank you for your feedback. All feedback is valuable to us, as we always want to hear the guest experience. We will be using your review to better accommodate or guest in the future. Thank you for your business!

2/10 Terrible

rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nothing
Stayed 5 nights in May 2023
Response from Kia Dalcour on 23 May 2023
Thank you for your feedback. We are sad to hear that your recent stay with us wasn't pleasant. My team & I will use this opportunity to apologize for the inconvenience we may have caused during your stay.

10/10 Excellent

Shemery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kia Dalcour on 16 May 2023
Love to hear it!! We thank you for your recent stay & value your business. Don't hesitate to come back & visit us!!

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The La Quinta was a great choice of stay. Clean rooms and a helpful staff. Located in the center of town, by an East West running interstate ramp, and next to a good food place, near gas stations, and some lights entertainment. It has a pool and exercise room. Good area between the two main roads through Morgan City. Rates by night are very reasonable.
Stayed 3 nights in Apr 2023
Response from Kia Dalcour on 16 May 2023
Awesomeness!! We greatly appreciate the kind words you have mentioned & we thank you for giving us the opportunity to accommodate you while in the area!

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Kia Dalcour on 16 May 2023
We greatly appreciate your business & value your feedback.

10/10 Excellent

kirt

Stayed 1 night in Apr 2023
Response from Kia Dalcour on 23 May 2023
Thank you for your positive feedback. We appreciate your business & value your support.

8/10 Good

David

Liked: Staff & service, room comfort
Mid range hotel, friendly staff!
Staff was very friendly and helpful. Room had a musty/wet smell, so we bought a Febreeze air freshener, which helped! Hotel was older and needed some repair. Bed was comfy.
Stayed 2 nights in Apr 2023
Response from Kia Dalcour on 16 May 2023
Awesome! We greatly appreciate your feedback & value your business. My staff joins me in thanking you for staying at our property.

8/10 Good

Mikael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location near restaurants
Stayed 4 nights in Apr 2023
Response from Kia Dalcour on 16 May 2023
We greatly appreciate your feedback!

4/10 Poor

Gabriel D

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s not my problem that hot breakfast wasn’t available. Why advertise for something you don’t get. Not a happy camper
Stayed 1 night in Apr 2023
Response from Kia Dalcour on 16 May 2023
Thank you for feedback, we appreciate your business! We do apologize, we have been waiting on a few inventory items for our breakfast display.

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from KIA DALCOUR on 28 Mar 2023
Thank you for your feedback. We are sorry your most recent stay with us wasn't pleasant. I've shared your feedback with our team & we will be working hard to fix those type of issues. Again, we hope this doesn't affect our future business with you. We hope you will give us another opportunity to accommodate you.

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy campoer
I was cozy and friendly people
Stayed 2 nights in Mar 2023
Response from KIA DALCOUR on 27 Mar 2023
Awesome!!! We are so happy to hear you had a great stay at our property. I've shared your feedback with our staff & they join me in thanking you for your support!

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
We booked a jacuzzi room only to be told that room was a roll over we were offered another suite but jets didnt work hotel was very outdated and sheets looked like they were dirty and towels stink the only thing i can say good about this stay was the guy that checked us in was nice and finny other then that i will never stay here again
Stayed 1 night in Mar 2023
Response from KIA DALCOUR on 27 Mar 2023
Thank you for your feedback. We are saddened to hear your most recent stay wasn't enjoyable. We have taken your feedback & will take necessary actions to make sure this type of experience doesn't happen again.